# Paragon Reviews **Vendor:** Paragon **Category:** [Embedded Integration Platforms](https://www.g2.com/categories/embedded-integration-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 90 ## About Paragon Paragon is an integration infrastructure platform that engineering teams at over 100 B2B SaaS companies rely on to build and scale their products' integration roadmaps. Unlike other platforms that force you to build with one modality, Paragon provides three purpose-built products for every use case. Managed Sync for high volume, normalized data & permissions ingestion ActionKit for taking real-time & synchronous actions in your users' 3rd-party apps Workflows (Embedded iPaaS) for event-driven automations Common use cases: - Bi-directional sync: Sync records between your app and your users' CRMs, project management tools, and more. - Ingestion: Ingest users' structured and unstructured contextual data & permissions for your AI product's RAG pipeline - AI agent tools: Equip your AI agents with hundreds of 3rd-party actions - Workflow builder nodes: Add integration nodes to your workflow product with one API - Automate: Automate tasks within your app or your users' 3rd party apps Customers like Pipedrive, AI21, and CrewAI have saved over 90% of their engineering resources per integration, enabling them to focus on their core product without compromising on interoperability. ## Paragon Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paragon, enabling quick and efficient setup of integrations without complications. (14 reviews) - Users value the **extensive integration capabilities** of Paragon, appreciating the dedicated support and flexibility offered. (13 reviews) - Users value the **easy integrations** with Paragon, appreciating robust support and flexibility in building custom solutions. (12 reviews) - Users commend the **excellent customer support** from Paragon, highlighting dedicated assistance and proactive collaboration for seamless integration. (9 reviews) - Users value the **ease of integration** with Paragon, streamlining processes and enhancing user experience efficiently. (7 reviews) - Setup Ease (6 reviews) - User Interface (6 reviews) - Customization (5 reviews) - Efficiency (4 reviews) - Users value the **extensive integration capabilities** of Paragon, which enhance functionality and streamline operations effectively. (4 reviews) **What users dislike:** - Users often face **software bugs** with Paragon that disrupt integrations and raise concerns about reliability. (5 reviews) - Users face **integration issues** with Paragon, particularly with complex logic and the need for test accounts. (4 reviews) - Users face **informative error handling issues** that complicate debugging and escalate the need for support intervention. (3 reviews) - Users express concerns about the **lack of integration flexibility** in Paragon, which limits their ability to utilize its full potential. (3 reviews) - Users highlight **limited integrations** in Paragon, needing more customization for complex or unique use cases. (3 reviews) - Users find the **slow performance** of Paragon frustrating, especially during larger backups and system restores. (3 reviews) - Software Instability (3 reviews) - Complexity Issues (2 reviews) - Users find the **difficult setup** process for Paragon frustrating, facing bugs and a steep learning curve. (2 reviews) - Learning Curve (2 reviews) ## Paragon Reviews ### 1. Power Users since Day 1, Seamless Integrations, Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jason A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2021 **What do you like best about Paragon?** We found Paragon to be an incredible platform for integrating powerful apps and platforms quickly. We love how it's an amazing iPaaS tool that allows us to have integrations ready within hours instead of months. The platform's ease of use and its intuitive drag-and-drop workflow UI make it extremely simple for our engineering team to set up and start using in just a day, with minimal effort. The support team is excellent, and we greatly appreciate the clear and functional dashboard. Paragon has made it possible for us to focus on higher-level tasks while it handles the complex details of integration. Once we set up the first integration, adding more becomes incredibly fast, which has significantly boosted our growth. The platform is also highly reliable, ensuring that API calls and data sync operations are consistently executed without issues. It's been a crucial part of our journey as a startup, and I can't recommend it enough. **What do you dislike about Paragon?** We loved the platform and have very few complaints, but the one thing we'll say is as we've had to make our integrations more and more customizable and robust over the years, we've had to start bringing some of them in-house. We wish there was even more customization that the integrations would provide, but again, our use case is a unique one. Paragon is a perfectly robust integration platform for 99% of the market. **What problems is Paragon solving and how is that benefiting you?** We use Paragon to quickly set up powerful integrations for customers. It abstracts complex tasks, letting us focus on high-level strategy, aiding our growth as a startup with limited resources. **Official Response from Brian Yam:** > Thanks for the review Jason! Glad we were able to work with you on the mobile optimized version last year ;) ### 2. Great for Complex Workflows, But Needs More Direct Connections **Rating:** 3.5/5.0 stars **Reviewed by:** Vanessa Viola M. | CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Paragon?** I use Paragon for more complex workflows where Zapier can't help. It's able to get data from a Google Sheet with a lot of items and push it to another tool. I like the daily scheduler because I don't need to schedule a flow manually every day; it just runs by itself, something Zapier is not able to do. **What do you dislike about Paragon?** The interface is less user-unfriendly than other tools, and you need to have some knowledge to code. There could also be more direct connections to tools, so it's easier to create flows. The developers had to do some work since there were not so many direct connections. **What problems is Paragon solving and how is that benefiting you?** I use Paragon for complex workflows where Zapier falls short. It automates pulling data from Google Sheets to other tools. The daily scheduler automates flows, eliminating manual tasks. ### 3. World-Class Support and Comprehensive Platform Help Us Offer Integrations Faster **Rating:** 4.0/5.0 stars **Reviewed by:** Ari G. | Senior Full-Stack Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Paragon?** The best part about Paragon for our team is the very close collaboration and partnership while building our integrations. Our customer success manager and solutions engineer (developer advocate) feel like they are part of our team and have gone so far beyond the support I'd imagined we'd receive. Working on the development side, I've worked most closely with our solutions engineer, and he's taken time to build prototypes of our integrations right inside Paragon for us. I can mention something we're struggling with, and he'll comb through the docs of whatever tool we're trying to integrate to get us information for things that don't even relate to Paragon. For our first integration (Zoom), we were able to ask him things like "how do we get the participants after the meeting is over?", and he spent time getting comfortable with Zoom's documentation and creating example workflows in Paragon for us. That level of support was unbelievable, and we would've been moving much slower without that level of cooperation. Add on that Paragon (and other customers) have gone through the end-to-end flow of their integrations, so they were able to give us tips to move faster, get through application review smoother, etc. It feels like we have a dedicated "integrations consultant" just by using the Paragon platform; everyone on the Paragon team is so invested in our success. Additionally, I've really appreciated the flexibility Paragon's system provides for teams that want full control over their integrations. While we've used their no/low-code tools for some things, it's been easy to implement more complex setups by having full access to the APIs of the integrations we use and having webhook events go to our API for our own business logic. I don't feel locked into the GUI tools that they provide, and we've found a healthy balance of speed vs complexity by leveraging no-code for some things and sending events to our API for other things. **What do you dislike about Paragon?** I do think Paragon is the closest fit for certain kinds of teams that will use the breadth of the platform, specifically teams comfortable with no/low-code GUIs, pre-built UI components, wanting deep AI integrations with minimal effort, and needing to sync data between services. That's not to say other teams won't benefit, but we use less of the Paragon platform than I would've hoped. Given the talent, seniority, and biases of our engineering team, there are certain ways we like to build which sometimes don't fit the best into the Paragon ecosystem. Other times our use cases don't fit within the services Paragon provides out of the box. While Paragon does a good job of accommodating a more code-first style with tools like their Proxy API (hit any external API endpoint while Paragon handles auth) or Custom Integrations (wrapper to handle auth/enable Paragon no-code workflows for any OAuth service), it means the scope of Paragon in our integrations are smaller. I'd call it more of a incompatibility with how we build and what we're building; after working with Paragon for the past 6 months I definitely see use cases that would benefit from the full ecosystem. One of the major features we don't utilize, Workflows (no/low-code drag and drop workflow builder), would help the right team move fast if their needs can fit within that system. We have had some platform limitations/limited flexibility on a couple trickier integrations (namely Microsoft Teams bots vs pure Graph API requests), but I would consider these edge cases related to what we're building. The Paragon team has been super responsive and present to help us find workarounds, committing hours to build their own prototypes to see what they can get working. **What problems is Paragon solving and how is that benefiting you?** The result of Paragon for our team has been the ability to get integrations out faster, saving our engineering team time and getting highly requested integrations into the hands of (paying) customers sooner. There are contracts we couldn't land months ago due to lack of integrations that we've been able to reengage with the integrations we've built through Paragon. Paragon has helped us spin up integrations quickly and avoid some of the boilerplate work that would've slowed us down, like the OAuth flow or varying implementation details between platforms. Their platform is powering all of our integrations, and we've been able to build some MVPs in just a week or two. Scaffolding a new integration takes maybe 15 minutes; we've been able to focus closer on our actual business logic than time sucks during setup. We're currently on our third integration with the platform and have seen overwhelming positive responses from customers about the capabilities we're able to offer through the integrations we've built with Paragon. Paragon has been present with us through the entire flow of getting integrations to customers, including the application approval processes. Moreover, our engineering team feels supported in what we're building knowing we have Paragon's experts on our side. ### 4. My experience working with Paragon as a Thinkific developer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Paragon?** Paragon's support is truly excellent. Whenever myself or another team member has had implementation or debugging questions, we've gotten prompt and helpful responses from technical support staff. They also monitor our account installation and resources, and pre-emptively offer solutions to any growing pains we might be experiencing. They also helped our team onboard to building workflows, and once we got a bit of experience, we found their tools quite powerful in automating our desired integration tasks. **What do you dislike about Paragon?** We currently use their UI to manage our workflow versioning, and I find the diff of specific workflow changes between versions to be a little opaque. I'd love for this feature to be more descriptive. We also were relatively early adopters of the Resources feature, and occasionally there were hiccups in managing webhook subscriptions and refresh tokens, however when raised with the Paragon team, these issues were often already being addressed, and fixes came out quickly. **What problems is Paragon solving and how is that benefiting you?** Paragon allows us to quickly build integrations within our platform. Before we adopted Paragon, each integration on our platform required a team of developers to build custom APIs specific to the platform in question. Now that we have set up integration with Paragon, our solutions engineers can build the entire integration via workflows, with little-to-no dependence on our engineering team. This gives us the ability to quickly support new integrations on our platform, and frees up our development engineers to build new features. ### 5. Best for Backup, Windows installation with Single license and Virtualization **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad N. | Master Thesis Student, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Paragon?** What I like most with Paragon is the reliability and simplicity of managing backups and disk operations. It performs complex tasks of partitioning, cloning, and migration of data within a neat interface that doesn't overwhelm you. I also like the way it seamlessly works across all storage devices and operating systems without compromising on data integrity. Overall, it has that feel of a trustable tool with complete control of your data without adding unnecessary complexity. **What do you dislike about Paragon?** What I dislike about Paragon is that some of its features can feel a bit outdated or slow compared to some newer, more modern backup tools. The UI is functional, though it could be more intuitive, and aesthetically polished. Sometimes, larger backups or system restores take a little longer than expected, and sometimes an update causes some compatibility hiccups. All in all, it's a solid and reliable tool once you get used to its workflow. **What problems is Paragon solving and how is that benefiting you?** Paragon solves the problem of data losses and system crashes by providing reliable backup, recovery, and disk management solutions. It allows quick restoration of important files, partitions, and even the operating system if something goes wrong. Besides, migrating data between drives or upgrading to a new system is much easier now. In my case, it means having peace of mind because I know my data is always protected and recoverable; thus, I spend less time with stress when technical issues or hardware failures happen. ### 6. Highly Customizable, Great Integration Support **Rating:** 4.0/5.0 stars **Reviewed by:** Tom J. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Paragon?** I really like that Paragon has a lot of integrations that users commonly use, which makes it relatable for any user or developer to work with their platforms. Paragon also allows us to have custom actions, letting us replace the native actions based on our specific use cases. This customization is great to have and helps us make the process very simple for our users. The integration capabilities with other applications are impressive, and the platform follows the principles of various API structures, making it versatile and effective in creating solutions for our end users. Once we architected a solution using Paragon's wrapper, it was a seamless and friendly experience, and we never had to touch the codebase again. **What do you dislike about Paragon?** Sometimes the customization for the framework cannot be modified and has to be followed within their framework. If the framework changes and the end user is not updated, it can break, causing some instability. It hasn't happened much, but it is a cause of concern sometimes. There was also a learning curve to figure things out because we had to enable our end users. **What problems is Paragon solving and how is that benefiting you?** Paragon simplifies releasing multiple integrations for our low-code platform, making it easy for users to connect applications. It provides a lot of commonly used integrations and allows custom actions to tailor user journeys. This greatly enhances our offering, enabling seamless and simple integration experiences. ### 7. Effortless Integration with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Investment Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Paragon?** I love how forward-thinking Paragon is and how easy it is to use. I appreciate that they're always there for us when we have questions, providing excellent support and consistently pushing forward. Working with Paragon as a partner has been a joy, and their efforts have made it very easy for us to make connections, which our customers love. Their simple to use interface allows us to connect to any CRM, even custom ones, within minutes, resulting in significant time savings. Their support staff was great and helped us get up and running within a day, which was invaluable. We even recommended them at a high level, saying we'd rate them a 10 or even an 11. **What do you dislike about Paragon?** No Issues **What problems is Paragon solving and how is that benefiting you?** Paragon solves the problem of creating custom APIs for each customer by providing an off-the-shelf, easy solution that's quick to implement. It enables us to connect to any CRM within minutes, saving developer time and allowing us to focus on our core product. ### 8. Efficient Workflow Logging with a Few Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Paragon?** I definitely like the UI in terms of the ability to extract the info as fast as possible in a clear concise manner. I'm technical, but some of my nontechnical team members also find it very easy to go through and read the JSON filings and understand where the data is in a specific step in the workflow. **What do you dislike about Paragon?** I think that the connected users page sometimes bugs out a little bit. Whenever we go to a specific connected user page, sometimes their past syncs won't show up. So it gets a little buggy sometimes. So I think there could be some improvements with that. **What problems is Paragon solving and how is that benefiting you?** Paragon lets us check our workflows, identify client workflow errors, and see what data is coming over easily. ### 9. Paragon Makes SaaS Integrations Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Tom B. | Head of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Paragon?** As someone in product, I’m constantly balancing speed with quality — and Paragon nails both. We’ve rolled out integrations with Salesforce, HubSpot, Gong, SharePoint, and Salesloft in a fraction of the time it would’ve taken to build OAuth flows, token handling, and API plumbing ourselves. The setup is straightforward, the docs are very useful, and their team jumps in fast when we have questions. It’s freed up our engineers to focus on core product instead of babysitting integrations. **What do you dislike about Paragon?** Honestly, it’s been smooth — nothing that’s slowed us down. **What problems is Paragon solving and how is that benefiting you?** Paragon solves the complexity of managing multi-tenant SaaS integrations at scale. Our platform connects to multiple GTM tools — Salesforce, HubSpot, Gong, SharePoint, and Salesloft — all through Paragon, without our team having to build and maintain individual OAuth flows, token storage, or API integrations for each tenant. This saves significant engineering time, accelerates integration launches, and ensures each customer’s connections remain secure and isolated. For a multi-tenant product like ours, that means we can onboard new customers faster, deliver more integrations in parallel, and focus our development resources on core product features instead of integration maintenance. ### 10. Made us create integrations super fast, while not caring about token management / api creds handling **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel B. | Head of Architecture, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Paragon?** The custom integrations and the customization it offers, it lets us easily set up multiple types of integrations fast - matter of hours. Besides that, they are good listeners and actually created some features for us after some feedbacks. Your integration requires a webhook? I was shocked how well it was done - they manage the entire lifecycle of it letting you trigger from the vendor itself. I think we made a good decision and we are eager to see where they take the product forward **What do you dislike about Paragon?** Their workflow engine is on the slow side, I'd rather use the proxy option they have to trigger apis **What problems is Paragon solving and how is that benefiting you?** Building integrations takes time, managing tokens and refresh are hell - this is the main pain, not to do it myself. The 2nd pain is custom UI to configure the integration, might be easier in the AI era but still, would rather not do ### 11. Effortless OAuth integration at scale with Paragon **Rating:** 5.0/5.0 stars **Reviewed by:** Nilansh B. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Paragon?** Paragon makes it incredibly easy to add and manage OAuth-based integrations, saving us months of engineering effort. The prebuilt connectors and consistent APIs abstract away the complexities of individual providers, letting us focus on building user-facing features instead of dealing with auth flows, token refreshes, and rate limits. The team ships updates fast, and their customer support is quite responsive. We've always received timely, helpful answers whenever we've hit a roadblock. **What do you dislike about Paragon?** Paragon currently acts as a direct proxy to third-party integration platforms, which works well for standard OAuth flows — but it lacks deeper visibility into each provider’s API surface. In the long run, I believe Paragon will need to support richer metadata like API documentation, available endpoints, and request/response schemas for each integration. This would enable more dynamic and self-serve integration capabilities. **What problems is Paragon solving and how is that benefiting you?** Paragon is solving the complexity of building and maintaining third-party integrations — especially OAuth-based ones — across dozens of providers. Without Paragon, we would have to build and maintain each integration manually, handle token management, and deal with inconsistent APIs. By offloading this to Paragon, we’ve significantly reduced development time, shipped integrations faster, and freed up engineering resources to focus on core product features. It also ensures a consistent experience for our users when connecting their tools through Appsmith. ### 12. Paragon Enables Impactful GTM for Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Kenn Z. | Director, Product Marketing, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Paragon?** As a product strategist, I like how Paragon enables the rapid development and deployment of integrations across categories, making taking a full marketplace of integrations to market much more impactful. As a product marketer, I like how easy Paragon makes it to create and manage custom integration messaging for each integration. **What do you dislike about Paragon?** I think Paragon could help enable more streamlined partner/integration marketing by housing some level of partner marketing guidelines for their integrations. For example, scraping SFDC partnership pages and generating a set of guidelines that I, as a Paragon user, can leverage to better understand usage limitations more easily. The process to determine those at scale is arduous and challenging. **What problems is Paragon solving and how is that benefiting you?** It's helping us make our product sticker within our users daily, off-platform workflows at both the platform and feature-level. We expect this to help improve retention rates as we embedd into more of our users techstacks. ### 13. Intuitive Integration, Yet Complex Logic Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Caroline L. **Reviewed Date:** January 19, 2026 **What do you like best about Paragon?** I find Paragon's interface intuitive, which makes it easy to build integrations. I also appreciate that it supports a lot of integrations. **What do you dislike about Paragon?** It's hard to do complex integrations with tricky logic in Paragon, as it's mostly best for straightforward integrations. Also, I wish it didn't always require a valid test account to do a lot, because sometimes I'd like to just test off of an example table. **What problems is Paragon solving and how is that benefiting you?** I use Paragon for connecting integrations and syncing data from different sources quickly across varying schemas. ### 14. Amazing to speed up our roadmap **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Paragon?** Paragon has completely transformed how we handle integrations across our tech stack. What stands out most is their extensive library of pre-built connectors that covers virtually every major SaaS platform we work with. The platform's intuitive drag-and-drop interface makes complex integration workflows accessible even to non-technical team members, which has significantly reduced our dependency on development resources. The real-time monitoring and error handling capabilities are outstanding: we get instant visibility into data flows and can quickly identify and resolve any issues. Their API documentation is comprehensive and well-structured, making custom integrations straightforward when needed. The platform's scalability has been impressive as we've grown from handling hundreds to thousands of daily transactions without any performance degradation. What really sets Paragon apart is their commitment to innovation. They consistently roll out new features (Action Kit) and connectors based on market demands, and their support team is incredibly responsive and knowledgeable. The webhook management system is particularly robust, and the data transformation tools are powerful yet user-friendly. Overall, Paragon has enabled us to create seamless data flows between our applications while maintaining high security standards and compliance requirements. **What do you dislike about Paragon?** While the platform handles most integration scenarios well, some very niche or legacy system integrations occasionally require more custom development work than initially anticipated. **What problems is Paragon solving and how is that benefiting you?** Data Silos and Manual Work: We were drowning in manual data entry between our CRM, marketing tools, and accounting software. Paragon eliminated all that tedious copy-paste work and connected everything automatically. Now when a lead converts, it flows seamlessly through our entire tech stack without anyone lifting a finger. Developer Bottlenecks: Every integration used to require our dev team for weeks. With Paragon's drag-and-drop interface, our ops team can build integrations in hours. Our developers can finally focus on building features instead of maintaining data pipes. ### 15. Quick to Launch, Easy to Use, and Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Paragon?** Paragon makes it incredibly easy and fast to launch new integrations, with a wide variety available to choose from. The platform is quick and intuitive to use, and their support team is excellent, always responsive and eager to help. We use Paragon for the majority of our integrations, and it’s played a big role in keeping our customers happy. **What do you dislike about Paragon?** When a workflow fails for a customer, the error messages could be more informative. At times, I need to reach out to support to identify the exact cause, when ideally the details could be made visible to us directly. **What problems is Paragon solving and how is that benefiting you?** Paragon helps us quickly launch and manage a wide variety of integrations for our customers without having to build each one from scratch. This saves our development team significant time and resources, allowing us to focus on our core product. Because we can roll out integrations faster, our customers get the connections they need sooner, which improves their overall experience and satisfaction. ### 16. Good Setup Speed But Early Issues **Rating:** 2.5/5.0 stars **Reviewed by:** Joran H. | Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Paragon?** I appreciate that Paragon allows us to set up integrations quickly, enabling us to launch new integrations efficiently. It simplifies the process for our users by eliminating the need for third-party vendors like Zapier or Make. **What do you dislike about Paragon?** I found the setup process for Paragon to be a bit challenging because it required us going through the sales department, which is quite a hassle. They present the setup as very straightforward and easy, but we encountered some bugs on their end that caused doubts about the reliability of the platform. Although the system now works, we might consider managing integrations independently. Currently, we don't use Paragon very heavily, as we've set it up and adopted a 'set and forget' approach. **What problems is Paragon solving and how is that benefiting you?** I use Paragon to set up integrations quickly, streamlining our processes and helping clients avoid third-party vendors. ### 17. Great Support Team and Easy-to-Use Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Paragon?** - Paragon team I am working with (Nick, Austin, Tori) - easiness of the usage of the features once I figure out how to use them - implementation of simple logic is quick and easy **What do you dislike about Paragon?** - absense of features that I think I need, but they are not plan of the roadmap **What problems is Paragon solving and how is that benefiting you?** Building outbound customer facing integrations ### 18. Perfect choice to bring complex integrations to market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2024 **What do you like best about Paragon?** Paragon continues to innovate on what's needed for seamless integrations. The AI Agents kit is our go to choice for powering our agents in production. **What do you dislike about Paragon?** Nothing much to dislike. The web app could be a little snappier. **What problems is Paragon solving and how is that benefiting you?** Paragon helps us bring integrations to our customers that would otherwise have taken us months to build and a lot of expertise to maintain. To get an emebedded integrations platform that enables us to push our product offering without the burden of tricky third party tools and integrations API is a blessing.The AI Agents toolkit is a critical infra for our agentic product ### 19. Paragon has been amazing for our team to implement SaaS integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Paragon?** I love the wide variety of integrations it allows us to have. And also how we can create custom integrations on top of it. Its truly been a game changer for our product to solve more usecases for our customers **What do you dislike about Paragon?** There is a learning curve in implementing it. And actions in few integrations are yet to be polished. But the support has been great and can see the improvements **What problems is Paragon solving and how is that benefiting you?** Paragon allows us to integrate with SaaS platforms with ease. This now reduce the effort needed to roll out new integrations, and our backend team can focus on solving or extending other usecases of our product for customers ### 20. Good Platform, **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Paragon?** 1. Intergations are easy to manage. 2. They also support custom events, which is good thing. 3. Support is easily accesible 3. Stability has improved a lot in last 6 months, still there is some scope. **What do you dislike about Paragon?** 1. Task history could be better. 2. Should allow some metadata to be associated with users in indexed manner. 3. There are credential expired events because of 3rd party and there is no other way to undo it. Sometimes its a bit difficult getting clietns to reconnect. **What problems is Paragon solving and how is that benefiting you?** Integrating multiple sources. ### 21. Great way to support integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Laura C. | VP of Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Paragon?** Great way to support many integrations with little engineering effort, which helps us deliver a better customer experience **What do you dislike about Paragon?** Sometimes we've run into bugs where the integration doesn't work as expected **What problems is Paragon solving and how is that benefiting you?** Allowing us to support more integrations ### 22. Neat documentation and great support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2025 **What do you like best about Paragon?** The paragon sdk documentation covers all the use cases and if anything is still confusing, the paragon support team is always helpful for resolving any query on time, which helps us meet our deadlines. **What do you dislike about Paragon?** Nothing that i can think of till now. Everything seems fine. **What problems is Paragon solving and how is that benefiting you?** Paragon helps us building custom flows for ecommerce platforms ### 23. Great product and team **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Paragon?** The ability to connect with other data sources has been vital for us and our team. The Paragon team is also incredible. Great people and very responsive. **What do you dislike about Paragon?** So far we haven't run into any issues. We'll continue to need connections to other data sources so we're hoping their library continues to grow. **What problems is Paragon solving and how is that benefiting you?** We need to connect to data sources and Paragon streamlines that process for us. ### 24. Pretty confusing dashboard for our usecase **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Paragon?** Is able to solve the problem that we need which is not directly integrate with crm providers **What do you dislike about Paragon?** Pretty confusing experience setup, not intuitive on how to debug, learning curve quite steep, have found significant bugs in the app **What problems is Paragon solving and how is that benefiting you?** It allows us to send update to crm providers - a unified api type of solution ### 25. Building multiple integrations quickly has never been easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Paragon?** The easy of creating new custom integrations and the task history UI for debugging! **What do you dislike about Paragon?** There are some edge cases with the integrations that can be tricky but the team is super responsive. **What problems is Paragon solving and how is that benefiting you?** Builing multiple integrations at blazing fast speed. ### 26. Critical infrastructure without the hassle of self hosting **Rating:** 4.5/5.0 stars **Reviewed by:** Griff B. | VP of Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Paragon?** Paragon's ease of setup, low-code integrations, and reliability have been impressive. It has removed the headaches of managing infrastructure on our end and empowers engineers of any experience level to make impactful changes. Having worked in aggregation before, it's the unique, nitpicky per-integration tweaks that become difficult to manage. Paragon eliminates those concerns with their seamless workflow builder. I've also been pleasantly surprised by their environment division, secret management, and core security utilities. It really makes a difference when handling customer data. **What do you dislike about Paragon?** Our use case is somewhat unique as we're retrieving incredibly large amounts of data. The load can be significant, but Paragon has been excellent at collaborating with us and ensuring our tasks are as performant as possible. Our direct contact at Paragon, Jonny, has been a huge help! **What problems is Paragon solving and how is that benefiting you?** Paragon allows us to greatly expand our offering of integrations in both breadth and depth. We can provide connections to nearly any SaaS platform while still retrieving deep-set, custom fields from each ### 27. A velocity unlock for adding integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe H. | Head of Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Paragon?** Utilizing Paragon to build out our integrations has allowed us to focus the time saved on building our product rather than the integration process. I also appreciate having a centralized place to manage all our integration workflows. Additionally, they have been extremely responsive and helpful during the onboarding process. We’re very glad to have partnered with Paragon for our integrations. **What do you dislike about Paragon?** Nothing that they have not addressed during our onboarding or have explained how they plan to address in the future. **What problems is Paragon solving and how is that benefiting you?** By leveraging Paragon for integrations, I can spend Engineering time on other mission-critical items instead of losing it to building a custom integration for every provider. ### 28. Incredibly useful product and great people **Rating:** 4.5/5.0 stars **Reviewed by:** Alex P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Paragon?** There’s a lot of flexibility - the product opens up a huge range of possibilities, especially with things like the function step, which enables you to insert custom code into a workflow. The people have also been tremendously helpful, always ready to dive in and find answers to any question. **What do you dislike about Paragon?** Not much really - even when I did raise an issue with the UI, this was fixed in no time at all. **What problems is Paragon solving and how is that benefiting you?** Connecting our API to third-party services used by our clients, as well as to other REST APIs. This enables us to offer a better service and more options to our clients. ### 29. Great platform to scale out integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. | Cofounder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Paragon?** Paragon makes it super easy and fast for our engineering team to launch new integrations. **What do you dislike about Paragon?** While they provide common webhook triggers, not every webhook is supported. However custom webhooks seem to be on the roadmap. **What problems is Paragon solving and how is that benefiting you?** Paragon is helping us ship native integrations into various applications such as Salesforce and Hubspot. This allows us to deploy GTM AI into various customer workflows such as account research, prospecting, copywriting, and much more. ### 30. Paragon Is Really Simplifying Managing Multiple Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Dan M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Paragon?** As a Senior Developer at Crystal who has worked extensively with Paragon, my favorite part of the tool has been the ability to blend low/no code integration management with custom coded calls to our and other apis. We maintain multiple workflows that integrate our app and api with Hubspot. Hubspot can be a little tricky and temperamental to deal with directly in terms of their api functionality and documentation, so outsourcing that effort to a well supported piece of software like Paragon has freed us up to expand and grow faster, spending less time on the tedious and mundane parts of developing our platform and more on the creative and rewarding ones. **What do you dislike about Paragon?** There are certain like-to-have things which we've communicated to Paragon's customer success representatives. The ability to have one workflow trigger another directly would be nice. We've had issues backfilling data at times (after adding or editing fields). We've gotten assistance, sometimes even scripts used by Paragon devs to complete the same sort of tasks. Overall I'm very encouraged by the rate of development of the platform. Viewing and filtering the history of workflow runs could also be improved in my opinion. **What problems is Paragon solving and how is that benefiting you?** We want to integrate our app with multiple platforms but managing that code and learning all of the various APIs is time consuming for one or even multiple developers. The engineers on our dev team work on a whole host of things both old and new so we use Paragon to simplify the management of our most popular integrations to preserve developer time. ### 31. World-class support & product **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2024 **What do you like best about Paragon?** Technically simple to implement, vast array of coverage in integrations and world-class team to support our implementation. **What do you dislike about Paragon?** Nothing really. Their team is always there to support. **What problems is Paragon solving and how is that benefiting you?** At Frame.so we have integrations at the core of our product. Paragon's product allowed us to accelerate the implementation of integrations. ### 32. Simplifying API Connections **Rating:** 5.0/5.0 stars **Reviewed by:** Shivangi M. | IT Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Paragon?** I like that Paragon helps connect apps easily. The builder is simple and saves time. It lets teams focus on their main work. **What do you dislike about Paragon?** It may take time to get used to everything. **What problems is Paragon solving and how is that benefiting you?** It's makes it easy to connect different apps. This saves us time and helps us focus on our main work. ### 33. Top class product and support **Rating:** 5.0/5.0 stars **Reviewed by:** Ben R. | Startup, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Paragon?** Paragon's product hits all the marks in terms of functionality that we need to get authentiation and workflows to market fast. Was easy to setup and to implement. And the support along the way has been fantastic. Their new Paragraph product is also differentiated and useful to us as we go about programatic creation of workflows. **What do you dislike about Paragon?** Nothing to dislike. Has been a great experience to date. **What problems is Paragon solving and how is that benefiting you?** Getting authenticated connections to 3rd party services to market fast. Eg: enabling us to offer a large library of connections. ### 34. Great Product, Saved us a lot of time on integrations. **Rating:** 4.5/5.0 stars **Reviewed by:** Prem S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Paragon?** They have a great team at paragon. We had usecases that were not supported out of the box but they worked with us to enhance and get those features to us in no time. Paragon has also eased our workload to add any new integrations. with an to use easy UI, Adding new workflows is fast and intutive. Their support is amazing, they have a really driven team always ready to help us for anything paragon. **What do you dislike about Paragon?** User level customisations for workflows is a bit hard to achieve. **What problems is Paragon solving and how is that benefiting you?** we had a lot of inbound and outbound integrations that required us to manage each of those separately and it was slowly becoming hard to do. paragon helped us reduce the load on our engineering team and enable all these integrations in an easy way **Official Response from Brian Yam:** > Thank you for the feedback Prem! Glad that you've had a great experience with our product and support team. Regarding user-level customizations - that can be made possible with our Users Metadata + Workflow Permissions feature! It's a a tricky tradeoff, because Paragon is focused on becoming part of the software development stack vs. a solutions engineering tool. Happy to chat more about it! ### 35. Simplifying App Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Bhawesh K. | IT Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Paragon?** It helps connect apps easily. It saves time so engineers can build better products. It changes with your requirements. **What do you dislike about Paragon?** It prices may be too high for smaller companies. **What problems is Paragon solving and how is that benefiting you?** It makes it easy to connect apps. This saves you time so you can work on your product. ### 36. Makes integrations much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Tony F. | Backend Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Paragon?** Paragon makes building integrations much faster. It handles many common use cases out of the box allowing us to focus on building our app, and not integrations with third parties. **What do you dislike about Paragon?** It would be nice to have more granular controls outside of the common use cases but I know this is already on the roadmap. **What problems is Paragon solving and how is that benefiting you?** Helping us integrate with third parties without us spending so much time reading through third party docs and keeping up to date. ### 37. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** santiago g. | Lead Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Paragon?** They offer a wealth of pre-built integrations and flexibility to add custom integrations and options to manage the workflow for the user and the integration. **What do you dislike about Paragon?** The documentation needs some improvements and new sections such as best practices or the option to extend the Paragon API. **What problems is Paragon solving and how is that benefiting you?** Paragon solved the problem of integrating several accounting systems in a short time and creating workflows for specific use cases. ### 38. Paragon Simplifies Integration with Low Code **Rating:** 5.0/5.0 stars **Reviewed by:** Shirshendu P. | SDE 1, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2024 **What do you like best about Paragon?** Paragon makes it easy to connect your product with other services using a simple, low-code platform. It has built-in tools and a straightforward setup. **What do you dislike about Paragon?** It has pre built connectors may not fit all custom needs and offer less control than custom solutions. **What problems is Paragon solving and how is that benefiting you?** It makes connecting different software systems easy with minimal coding, saving time and effort in setup and management. ### 39. Amazing hands on support **Rating:** 5.0/5.0 stars **Reviewed by:** Ranjay M. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Paragon?** The support was fantastic. Paragon's support engineers were quick to respond and hop on calls on short notice when we had issues or when we needed to test and implement new features. **What do you dislike about Paragon?** The complexity of our use case ended up in an implementation time that took us a few days longer than expected. **What problems is Paragon solving and how is that benefiting you?** Paragon allowed us to deepen and expand our integrations for customers ### 40. Paragon has been essential to building and launching critical integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Jessie S. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Paragon?** As a non-technical founder it has been fairly simple for me to create a deploy integrations that otherwise would have taken weeks or months to code. I've also had wonderful support and customer success. **What do you dislike about Paragon?** It seems like APIs are always changing and I sometimes have to be the initiator of API updates from the companies that I'm integrated with. Critical updates are sometimes reactive instead of proactive. **What problems is Paragon solving and how is that benefiting you?** Paragon helps me to simplify the building and deploying of third party integrations without deep development help. ### 41. I had greate experience using Paragon! **Rating:** 5.0/5.0 stars **Reviewed by:** Vladimir I. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Paragon?** What I liked most was the convenience of making queries, receiving data and sorting it as I needed. Due to the convenient and understandable interface, I can quickly complete the tasks. If I had questions, the assistants were quick to help. Because of this, we quickly connected our integration. I frequency used paragon for queries because it has a lot of features **What do you dislike about Paragon?** I didn't notice any obvious downsides, I had only positive experience. **What problems is Paragon solving and how is that benefiting you?** Paragon solves the problem of connecting a service and requesting data from this service. It allows you to do this quickly, efficiently and conveniently. **Official Response from Brian Yam:** > Thank you for the feedback Vladimir, happy to hear that you're having a great experience with Paragon! ### 42. Solid integration platform with excellent technical and account support **Rating:** 5.0/5.0 stars **Reviewed by:** Bo B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Paragon?** Paragon is a flexible platform that has served our needs well in the first year. The software is intuitive and easy to use for our developers. Although we are a small customer, they have always been responsive and supportive from an account and technical perspective. **What do you dislike about Paragon?** I don't really have any major dislikes - the team is happy with it, so I am as well. **What problems is Paragon solving and how is that benefiting you?** Saving us time and effort in integrating with various external application APIs. We can focus on building our software and not on building integrations. ### 43. Loved using the product for my integrations needs **Rating:** 4.5/5.0 stars **Reviewed by:** Badal J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Paragon?** Workflow variables templatesare very easy to use and preview is helpful **What do you dislike about Paragon?** Sometimes the workflow doesn't work on new deployed state. May be i did something incorrect. Also, a typical usecase is to have multiple environments dev, prod etc. Would be great to have workflow updated in diff envs with env variables **What problems is Paragon solving and how is that benefiting you?** We are hsing paragon to integrate our user apps with our system ### 44. A Satisfactory Investment for Streamlined Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Paragon?** - Wide variety of integrations available - Documentations are helpful - Customer Service is very nice **What do you dislike about Paragon?** - Response time for endpoints in Australia **What problems is Paragon solving and how is that benefiting you?** Quick integration ### 45. Perfect for our Calendar Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Paragon?** Paragon is great at seamlessly integrating various services and has helped with a number of our products. **What do you dislike about Paragon?** Can be tricky to update existing users, but the team is always very responsive. **What problems is Paragon solving and how is that benefiting you?** It is helping us integrate with users native apps quickly. ### 46. low touch ipaas at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Unmukt K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2024 **What do you like best about Paragon?** A breadth of integrations along with the required depth in functionality makes this the perfect ipaas solution **What do you dislike about Paragon?** Nothing - The team is responsive and helps us follow best practices **What problems is Paragon solving and how is that benefiting you?** As a communications platform, we need to build integrations at scale, and have a breadth of integrations at our disposal. Paragon is our de-facto integration creator, and it is fantastic at what it does. ### 47. Paragon - best of the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2024 **What do you like best about Paragon?** It has an amazing support team, great documentation, and is overal a best in class product! **What do you dislike about Paragon?** Nothing at this time. It is more expensive than other platforms, but the extra cost is justified given everything you get with it. **What problems is Paragon solving and how is that benefiting you?** Our clients need their apps to empower users with integrations. ### 48. From 0 to customer value in 2 hours **Rating:** 4.5/5.0 stars **Reviewed by:** Caio P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Paragon?** Easy to get started with both technical implementation and UI workflow builder. We were able to integrate Paragon within our product in less than 2 hours using their SDK solution (as a comparison, it took us on average 1.5 days for other providers) It doesn't stop there; their UI builder is straight to the point - few yet enough connectors to create basic to the most advanced workflow using their custom JS function block. **What do you dislike about Paragon?** They really deliver an excellent product overall - but when it comes to more customized implementation (e.g., building your own Integration Marketplace component), their API might fall a little short **What problems is Paragon solving and how is that benefiting you?** We truly believe that Harbour was made to be used where it generates the most value for our customers, whether this is inside or outside our platform. Paragon has been a fantastic partner by providing a fast go-to-market solution that enables us to export our data to more than 100 different third-party applications without stepping aside from our core product. ### 49. Great product that makes adding integrations breeze ! **Rating:** 5.0/5.0 stars **Reviewed by:** Nalin P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Paragon?** We use paragon for adding integrations to marketo , pardot etc from our product. Setup was quite easy and we were able to go live in few days. Their docs are very in-depth and provides all the info we need as a team. **What do you dislike about Paragon?** Nothing much and we like that they constantly ship new features. **What problems is Paragon solving and how is that benefiting you?** We don't have to build integrations for each platform manually. It saves engineering time by using their embedded integration tool. ### 50. CRM integrations made simple! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Paragon?** I like Paragon for its adept handling of 3rd party API integrations and ability to enable rapid prototyping, which enables seamless feature refinement. **What do you dislike about Paragon?** Sometimes it is difficult to undo choices that we have made in certain intergrations. **What problems is Paragon solving and how is that benefiting you?** Paragon makes it easy to roll out multiple CRM integrations to our customer base without having to write native code. ## Paragon Discussions - [Is GMBH Paragon Software Safe?](https://www.g2.com/discussions/is-gmbh-paragon-software-safe) - [Who uses Paragon Software?](https://www.g2.com/discussions/who-uses-paragon-software) - [Is Paragon Hard Disk Manager any good?](https://www.g2.com/discussions/is-paragon-hard-disk-manager-any-good) - [What is Paragon Software used for?](https://www.g2.com/discussions/paragon-what-is-paragon-software-used-for) - 1 upvote - [View Paragon pricing details and edition comparison](https://www.g2.com/products/useparagon/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+23%3A11%3A21+-0500&secure%5Bsession_id%5D=24291ac6-c0d7-4a6b-8d51-842011371183&secure%5Btoken%5D=30bf60149a4947a0fe56319db37b08fd744ebde01983f910c2c634f6c073a44a&format=llm_user) ## Paragon Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Appsmith](https://www.g2.com/products/appsmith/reviews) - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) - [ShipBob](https://www.g2.com/products/shipbob/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Paragon Features **Data** - Scalability **Integrations** - Integration Breadth - Data Processing - Ease Of Integration **Scalability and Performance - Generative AI Infrastructure** - AI High Availability - AI Model Training Scalability - AI Inference Speed **Development** - Low-Code - Customization **Support** - Documentation - Professional Support - Community Support **Cost and Efficiency - Generative AI Infrastructure** - AI Cost per API Call - AI Resource Allocation Flexibility - AI Energy Efficiency **Security** - Authentication - Compliance **Integration and Extensibility - Generative AI Infrastructure** - AI Multi-cloud Support - AI Data Pipeline Integration - AI API Support and Flexibility **Management** - Third-Party Apps - White Labelled - Workflow - Self-Service - Monitoring - Notification **Security and Compliance - Generative AI Infrastructure** - AI GDPR and Regulatory Compliance - AI Role-based Access Control - AI Data Encryption **Application Integration** - Third Party - Scalability - Workflow Automation - Connectivity **Usability and Support - Generative AI Infrastructure** - AI Documentation Quality - AI Community Activity ## Top Paragon Alternatives - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (729 reviews) - [Prismatic](https://www.g2.com/products/prismatic/reviews) - 4.8/5.0 (231 reviews) - [Merge Unified](https://www.g2.com/products/merge-unified/reviews) - 4.7/5.0 (251 reviews)