UseINBOX Reviews & Product Details - Page 2

1. The UseINBOX platform is not in its early development stages. It is a very mature product and can handle many business use cases. The UseINBOX platform allows corporate owners to maintain all their Email Marketing, Automation, Landing Pages, Analytics, and Third-Party Integrations. The best part is that you can manage multiple brands from one single account.

2. Another significant thing we love about the UseINBOX platform is that it supports the Right-to-Left (RTL) languages such as Arabic and Hebrew. It is now effortless for us to market to our global client base.

3. Behind a successful business, excellent customer service! The UseINBOX support team listeners to their customers’ feedback. We sent many questions, and all our questions were answered within 24 hrs! When it comes to customer service, I wish there were more than 5 stars to give! Please keep up this outstanding customer service! Review collected by and hosted on G2.com.

Nothing we can think of for now. Even if we find something down the road, we are not worried about it because the team members behind this platform are very responsive and listen to their customers' feedback. Review collected by and hosted on G2.com.

I think one of the most difficult features to get in a marketing tools are:

1. Deliverability and

2. Open Rate

Inbox offers you amazing deliverability and open rate. I've tested a lot of apps, but this one is amazing. Review collected by and hosted on G2.com.

Sometimes some plans can be costly. But I think that it is worth the money. Review collected by and hosted on G2.com.

Until inbox, I had never seen an email marketing platform that allowed you to brand and send emails as different companies all under one account. This makes inbox stand out amongst its competitors. Inbox is easy to navigate with a clean interface which leads to a smooth user experience. The drag/drop editor is great, and they have well-designed templates to get you going. Mobile-friendly output is no issue with the HTML editor. Landing pages or signup forms are handled beautifully within Inbox. Most importantly, deliverability has been on point. You can see how your campaigns are doing by viewing the dashboard to review your stats/data quickly. Review collected by and hosted on G2.com.

No team login. You have to share your creditials so team members can access your account. Review collected by and hosted on G2.com.

Inbox is a service that caters to my small business needs and at a price point that does not pinch.

The no-code interface for me to create HTML newsletters/emails is a boon considering that being a small business we do not have an in-house tech person. I just need to spend a few minutes to spin an email for me to distribute.

I also love the fact that I can create landing pages to provide additional information to my clients on a single page and convert them from within that page. I usually had to create pages on my website to do that.

The support and development team in Inbox is constantly thinking about end-users and is coming up with user experience enhancements.

I personally love Inbox for my requirements and would not consider moving to any other platform for my email marketing needs. Review collected by and hosted on G2.com.

I have found Inbox to fulfil all my requirements. Maybe I do not yet use it for advanced use cases as others do but, for now, I am completely smitten and content with Inbox. Kudos to the team! Review collected by and hosted on G2.com.

- When we looked at INBOX, it was because we were nudging limits on Mailchimp and though it's a great tool, it's also an expensive one. The path from free to paid is a steep one - INBOX was $22, Mailchimp $85 for 2,500 contacts at time of writing.

- INBOX is pretty powerful, and we don't need much in the way of heavy automation, though that's there if you need it.

- For me personally, it's good to be able to work with multiple domains.

- Like Mailchimp, the limits are based on the number of emails you hold, but with no sending limits. If you communicate a lot, then it's a better option.

- Set up was simple, and especially good in terms of DKIM, SPF etc.

- I like the HTML editor way more than others I've used, including Mailchimp and Sendy.

- I only contacted support the one time, but they were back to me pretty quickly.

- I like the reports they generate. Review collected by and hosted on G2.com.

There were bugs early on which I found workarounds for, they may now be sorted:

- There was a bug importing data into custom fields where that field is empty - I just put a blank space in which resolved the import issue but I expect it's now fixed.

- Notification emails and general "it's now been sent" type messaging isn't great. With Mailchimp it's way clearer what's happening and when.

- They took a while to approve my first mail - so plan for this.

- It doesn't support tagging (in the Mailchimp sense of tagging). Nor do most other Mailchimp competitors, though.

- If you have bigger lists but small email volumes overall, there may be other cost-effective alternatives out there like SendInBlue. Review collected by and hosted on G2.com.

You get a great bang for the buck for your email marketing dollars. I highly recommend Inbox for a company that needs a smart and affordable solution to their email marketing. Our team was looking for an easy-to-use, reliable email marketing software and we couldn't be happier with what we found. I love how it's automated, user-friendly, and the rates are great. Inbox is the best thing out there right now! Review collected by and hosted on G2.com.

The platform needs to add more integrations, such as Konnectzit. It would be great if they continue adding more email design templates. Review collected by and hosted on G2.com.

This is one of the email platforms I use daily, it is super easy and simple to use. It has all the features you would ever need for your email marketing campaigns. What I like about it is simplicity, UX is thoughtfully placed and intuitive. The other thing I like is automations, which help me with automating my email strategy and makes my life so much easier! There are quite a few options available for Triggers and Actions, like if someone joins the list do the following, etc. Makes it very easy for me to manage my user emails and keep them updated. Also, detailed analytics give me a good overall picture of how my campaigns are going and if there are areas that need my attention. It is my goto platform for email campaigns. Review collected by and hosted on G2.com.

One thing that I dislike is the Form builder, needs improvement in that area. UI has some room for improvement as it seems a bit dated and hard to setup. Other than that, no complains. Review collected by and hosted on G2.com.

It offers a lot of services. I can create a Newsletter, form, push notification and so much more. I also like automation which is in "beta" for now but it works. Instead of paying a lot of money for other tools, I can easily manage a whole campaign in it. I really like automation. It's so powerful. Open, clicks, anniversary, tag, specific date etc. Review collected by and hosted on G2.com.

UX and UI could be so much better. It's super easy to navigate but it's a bit outdated. Also, it could have better analytics. The other thing is native integration. It does not offer much. I'm mainly missing and eCom integration as we have 4 online stores. We can use API but it requires a bit of coding which takes time. It's much better to have a native integration which you can easily set up and forget. Review collected by and hosted on G2.com.

As a small business owner, I manage 3 websites and having them all in one place makes it easy for my wife and I. We started using UseInbox because we had separate EDM accounts for each of our businesses and wanted to put everything in one place. Also, it is reasonably priced compared to some others we have used like MailChimp, SendInBlue, MailerLite, YMLP to name a few.

The one thing that was not a feature but more from using it is the tech support as they have been really helpful. We had issues when we changed from shared hosting to Google Workspace and they gave us custom txt records to help us migrate. Review collected by and hosted on G2.com.

No separate logins at this stage for each brand account (all mixed together) when you log in.

The website feels a little slow at times to navigate around. Review collected by and hosted on G2.com.

Inbox has almost everything you could want for your email marketing needs. Now, rather than having multiple services for sending, newsletters, automation, landing pages - it's an all-in-one suite!

And their customer service rocks, they're always updating and upgrading their services.

Highly recommended if you're looking for an email marketing service!

Oh, and their pricing is very competitive too! Review collected by and hosted on G2.com.

Honestly up to this point, there isn't much I dislike.

I'm installing it on two of my websites now, with one taking over for another (more popular) service, because Inbox has impressed me that much. Review collected by and hosted on G2.com.