Top Rated UrbanBound Alternatives
We appreciated when UrbanBound provided detailed relocation data on request.
They have also been very responsive to all our needs.
The feedback from our providers who are relocating is also very positive. Review collected by and hosted on G2.com.
Nothing comes to mind.
Whenever we have had issues, we have shared them, and UB has addressed them in a very timely manner. Review collected by and hosted on G2.com.
18 out of 19 Total Reviews for UrbanBound
Urbanbound is an outstanding entrepre that gives accurate of its products with fantastic satisfaction towards consumers, which made it highly recommend, I love having good time collecting it products and services. Review collected by and hosted on G2.com.
Urbanbound need to operate in rural areas too likely like it's did in cuties or towns, it name urban should disqualified it operation in rural areas too, urbanbound should considering operations in area which love their products and services. Review collected by and hosted on G2.com.
customer care and type of service for employees as well as administrating organization's outsourcing Review collected by and hosted on G2.com.
outsourcing of relocation service for employees Review collected by and hosted on G2.com.
They have a couple of great tools that are helpful for new hires. One is an employee survey that provides insights based on real employees' experiences during their own moves to our location, and the other is a neighborhood finding tool that provides stats and information about specific areas within the major metro area.
Reporting has also greatly improved over time and the best thing is the UI experience for the new hires. Easy to request reimbursements, easy approval process, and quick payback to employees. Review collected by and hosted on G2.com.
There is a bit of a push to use Urban Bound approved realtors. For moving services, it makes sense because of the vetting process (a positive) but sometimes people want to use their own realtors or are able to get local moving companies to reply faster. Review collected by and hosted on G2.com.
The ability for our applicants and newly hired team members to quickly & securely get reimbursed for expenses. Review collected by and hosted on G2.com.
The reporting functions are a little tricky to navigate on the back end. Review collected by and hosted on G2.com.
The portal was nice. Was helpful linking to apartmentlist.com. Not much else to say. Review collected by and hosted on G2.com.
Like other reviews had indicated, the portal was rarely used for interaction. The moving consultant appeared to work completely independently. The prices I was quoted from their vendors were highly inflated and unrealistic in terms of requirements, compared to independent quotes I got from other sources. It was not unusual to see quotes as high as three times that of what independent moving companies were offering me.
In addition, the moving consultant did not appear to do any work. Beyond the initial contact with the moving companies, Urbanbound did no action to facilitate the move. I had to go through all the legwork of calling these vendors and negotiating my needs while I was also busy at work after putting in my two weeks notice. The process should have involved me providing a list of my possessions to Urbanbound and they should have gone through the legwork to find movers within the given price range, but everything was done myself. Review collected by and hosted on G2.com.
The online portal was easy to navigate, intuitive and insightful, helping to create an ultimate experience. My relocation agent was phenomenal! Grace, you’re heaven sent! Review collected by and hosted on G2.com.
When traveling by air, it would be helpful to opt in for first or business class travel. Review collected by and hosted on G2.com.
I liked the personalized service I received and how I was able to connect with a real person when I needed help. Review collected by and hosted on G2.com.
Nothing! would highly recommend- had a great overall experience Review collected by and hosted on G2.com.
They were able to arrange U-Haul U-Box relatively quickly but that’s about it. Review collected by and hosted on G2.com.
As others have said, their pricing quotes don’t match reality. Clearly they are trying to take a cut on the services themselves, not just charging companies paying for their service. You’ll need to get your own quotes and do your own research anyway, at which point you wonder why you’re using them?
The biggest problem for me, however, was that my assigned relocation person completely fell off the face of the earth. Last 4 emails have gone unanswered and when I emailed her backup (from a previous OOO message), got an auto-reply saying she’s no longer at the company. I have to wonder if people not using their marked up services are causing them to have to lay people off? Or people are just leaving on their own?
Lstly, the web “app” is completely useless. No functionality at all, just a super simple CRUD portal they through together. Want to book a hotel? Cool, send in a list of details manually and hope someone got it right. Want to ship your car? Cool, send an email and wait to get one single inflated quote back via email without the vendor name attached. Review collected by and hosted on G2.com.
