Upvoty Pros and Cons

Since the redesign, the 2.0 as they call it, I'm back in love with Upvoty. They're doing a great job and the new team is super good on support as well. That's the main reason I'm doing this review. I've been using Upvoty for over 2 years now and honestly, their recent move makes me never want to change again. Review collected by and hosted on G2.com.

I really not liked the previous software but since the new release, it's been great. it's fast, modern, and supe reliable. Review collected by and hosted on G2.com.

We are able to proactively ask for feedback which in return reduces customer support load and churn. Review collected by and hosted on G2.com.

I wish the dashboard would have multi select Review collected by and hosted on G2.com.

The software itself is well designed but the UX is very bad and also there is a lot fo bugs in frint side. Review collected by and hosted on G2.com.

We've used this app for around 6 months. We've been able to collect a lot of data. Unfortunately due to bad UX, we have lost most of the data that we've collected through this software. The support team is not recovering our data dn not responding at all. Review collected by and hosted on G2.com.

It's a feature board that gets feedback from users on what features to build next. Review collected by and hosted on G2.com.

That they kept increasing the price without warning us. We didn't receive receipts over email either. The price went up multiple times from $15 per month to $40 per month without any notice. Beware of using this service. Review collected by and hosted on G2.com.

The ability to quickly spin up public feature upvoting pages and basic product roadmaps, with a decent user interface and basic capabilities. Review collected by and hosted on G2.com.

Customer support is terrible, takes ages to respond to the most simple requests. Unfortunately they are not responsive to more pressing issues like their system charging us twice for the same month. Refund is still pending. I would recommend going with an alternative. Review collected by and hosted on G2.com.

We use Upvoty to collect feedback within all of our different products. I like how it comes together in 1 portal. Before, we were using both Trello, Airtable, and a bunch of custom automations to make it work. Upvoty replaces them all. Review collected by and hosted on G2.com.

We would love to see more integrations with for example Zendesk and Crips chat, but I know they're working on it. Review collected by and hosted on G2.com.