Show rating breakdown
Save to My Lists
Claimed
Claimed

Upscale Reviews & Product Details - Page 5

Upscale Overview

What is Upscale?

Upscale is a sales engagement platform that automates sales outreach by using multiple channels like email, phone calls, LinkedIn, text messages and more. Our data-driven unified platform helps streamline routine work and lets your sales team focus on what really matters - closing deals. - Multi-channel outreach (Email, Call, LinkedIn, WhatsApp, SMS, Voicemail) - Intelligent triggers to automate and save time - Easy to use interface - Free 24x7 support over phone, chat and email - Free onboarding support for success - Integrations with Salesforce, Pipedrive, HubSpot, Zoho, Gmail, Outlook, Vidyard, ZoomInfo, Lusha etc.

Upscale Details
Languages Supported
English
Show LessShow More
Product Description

Upscale is a Sales Engagement Platform that accelerates B2B sales pipeline and revenue. We improve sales efficiency through a multi-channel outreach capability to book more meetings and close more revenue, at scale and speed. Upscale also empowers sales leaders with data-driven insights from sales and marketing data for revenue operations to be connected, efficient and predictable.


Seller Details
Seller
Upscale
Year Founded
2020
HQ Location
Middletown, Delaware
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

Sandeep S.
SS
Overview Provided by:

Recent Upscale Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Booked 3X meetings with prospects using Upscale!"
Upscale has helped our 20 member sales team to improve sales productivity by almost 3X. We have been able to reach out to a larger number of prospe...
Veydeep K.
VK
Veydeep K.Mid-Market (51-1000 emp.)
3.5 out of 5
"Effective. Easy to work around with."
Sequence/Campaign setup is straightforward and much easier to execute.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Upscale Your Revenue"
The best thing about Upscale is the combination of how simple it is to setup and use and how powerful it is. Setting up phones, email, LinkedIn, Wh...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Upscale Media

Upscale Demo - Upscale Sales Engagement - Home Screen
The dashboard helps you be on top of day's tasks.
Upscale Demo - Upscale Sales Workflows / Sequences
Sequences help you create a playbook that works well to get more replies
Upscale Demo - Upscale - Task Management
Follow-up on every lead via the most preferred sales channel including emails, calls, LinkedIn and text.
Upscale Demo - Upscale - Sales Reporting and Insights
Derive actionable insights from a variety of activities across reps, workflows, emails and other tasks
Answer a few questions to help the Upscale community
Have you used Upscale before?
Yes

87 Upscale Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
87 Upscale Reviews
4.7 out of 5
87 Upscale Reviews
4.7 out of 5

Upscale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for UpscaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Hoshang M.
HM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Upscale?

Upscale is easy to onboard and get going. It is our go-to tool for sales outreach. More importantly, the team is super responsive and helpful! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Nothing major, we are looking forward to the new features they're going to add. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Sales outreach and automation Review collected by and hosted on G2.com.

Ankit K.
AK
Head Business Technology Solutions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Many things, but I will keep it simple and short. The two-way link with Hubspot is smooth! Adding prospects is smoother. Defining workflow and setting them as active is even more smoother. Follow-up methodology and ease of use are even smoother. Sandeep and his team's after-sales support is the smoothest! This tool has helped me increase my sales touchpoints and my follow-up game is on point! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Nothing. If there is anything that needs attention I reach out to Sandeep and he handles it like a breeze. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

To name a few, my sales touchpoints are much more organized. My follow-ups are to the point. My workflows and automation are probably at the best possible and this is all at a fraction of a cost compared to other players. Review collected by and hosted on G2.com.

Punya G.
PG
People Ops and Sales enablement specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Upscale has helped in structuring workflows for a consistent and streamlined process. We've saved productive hours through event-based triggers and automation. Prospects have been more engaged and nurtured across the sales journey. I highly recommend Upscale if you are looking for a sales engagement/outreach/cadence platform! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

There are no specifics that we dislike. There is scope for new features and the team has them in the pipeline already. Review collected by and hosted on G2.com.

Recommendations to others considering Upscale:

I would strongly recommend the Upscale platform for sales engagement activities. It has helped our sales team to build velocity and hyper-targeted outreach.

The team has a customer-first approach and has been highly accomodating to our needs and support issues. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

We were looking for a tool to increase the number of prospects reached at once. The most reliable solution would follow modern sales techniques to streamline the process and we found it in Upscale. Upscale everything we wanted and more! We followed a phased approach and the outcomes were commendable. Review collected by and hosted on G2.com.

Vignesh P.
VP
Lead Software Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Upscale?

We have been using Upscale for a while now for our sales outreach including both inbound and outbound. We couldn't have been happier with the outcomes we've achieved so far. The sales process is now structured and onboarding new reps is just about plug 'n start. The team's support is incredibly positive. We've had someone help absolutely anytime we needed help! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Nothing really. Even if I must pick one, there is nothing specific. The team has always been supportive and helpful for any assistance. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Using Upscale we've seen the following visible outcomes:

- Structured approach for outbound outreach

- No more guesswork on what next?

- Inbound leads are nurtured consistently

- The messaging & communication is streamlined

- Overall the team is satisfied with the outcomes Review collected by and hosted on G2.com.

Seema A.
SA
BA Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Upscale?

Upscale has a clean, simple, and intuitive interface

The integrations are just about plug n’ play. Zapier, Vidyard, CRMs, are all very helpful.

Support is on spot! They’re available 24x7, ensuring every concern is resolved in no time.

Our feedback and inputs are put into action. They’re totally customer-centric!

Our sales process is organized and structured, thanks to Upscale!

Upscale has been a game-changer for our sales team. We’ve saved time and found it to be more valuable than ever. The triggers and automation have reduced the rep efforts to minimal and we’re able to concentrate on our primary goal. Compared to other platforms I would recommend Upscale any day! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Upscale has brought together the most helpful solutions that we need for our sales strategy. They may not have ALL the features like the bigger vendors but what they have is good to kickstart revenue generation. There is less of a dislike and more of a suggestion here that feature enhancements can make Upscale top-notch! Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Our primary focus was to structure the outreach and optimize the team efforts. We’ve definitely Upscale-d the performance and team productivity! Our daily usage of Upscale includes:

Assign and manage team-wide tasks

Streamline the outbound and inbound outreach with a mix of manual and automated tasks

Create ‘no-touch’ automated email sequences for specific prospects

Upscale has enabled us to make our strategy come into action! Review collected by and hosted on G2.com.

Sapna S.
SS
Talent Acquisition Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Upscale?

Upscale is a sales engagement platform enabling sales teams to adopt a truly multi-channel prospecting approach. The integrations are easy to use and reduce the to-fro of repetitive admin tasks with bi-directional sync. Their chrome extension has helped us reach prospects easily on LinkedIn. Sending emails, managing calls, scheduling meetings, and LinkedIn touches can all be incorporated into a sequence for a structured sales outreach. Upscale helps in selling smart & faster than ever before! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

We've seen its potential and look forward to its upcoming features and updates. The app works seamlessly; no dislikes as such until now! Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

The sales team is always better prepared for upcoming opportunities with automated follow-ups. Automating several sales mundane tasks through Upscale has motivated the team to focus on priority tasks. The productivity has improved considerably! Review collected by and hosted on G2.com.

Shivanshu V.
SV
solutions consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Upscale.ai is a sales engagement platform aimed to make SDRs lives easier by bringing everything that they need for their outreach together in one place. It also helps streamlining processes and helping managers have a better and holistic view of everything that their SDRs are doing, so they can coach them better, bring additional resources and provide support in achieving the goals of the individual or team. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

There is not much to dislike about it honestly, it's an ever-evolving product and in last few quarters they have only taken it to next level. So waiting for a lot of exciting features. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

We use it to help our SDRs generate meetings at scale, be productive and not miss out on any prospect through their multi-channel outreach. It is also helping our sales team gain insights into ICP Review collected by and hosted on G2.com.

SD
Sales
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Upscale has helped our sales team keep a track of their activities and task. We have a structured workflow that ensures consistency and a streamlined process. The in-app templates have helped in sending out emails without putting in a lot of effort. We’ve started booking more meetings and the triggers help in keeping prospects engaged throughout their sales journey. Highly recommend Upscale if you are looking for a sales engagement platform! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

There is nothing major that we dislike, the overall platform is quite helpful and insightful. However, it took us some time to manage and customize all the settings but then once the set up the process has been smooth. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Upscale helped us structure our sales team, their tasks, and their performance. We have optimized our sales process and that helped in consistent communication. We connect with our prospects better now and have better relationships with them. Review collected by and hosted on G2.com.

SM
COO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Upscale?

Sales in general can be a tricky thing. It's easy to get lost in the minutiae, and it's hard to make sure you're doing everything right. Upscale has a solution for that: they've automated various parts of the sales process, especially follow-ups so that no opportunities are missed. It also made the team more efficient. We don't spend time guessing what might be missing from the pipeline of prospective customers because the insights tell us everything. The learnings from Upscale has increased our scope of reaching more cold prospects. The result being a 30% increase in outbound success rate. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

I would like to see more integration options with other platforms but so far what's available is going smooth!

Overall: Great product! Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

We've created intelligent triggers to automatically send emails, make phone calls, add LinkedIn messages and more. With smart variables, we've customized the messaging based on each customer's unique journey. Review collected by and hosted on G2.com.

Roy B.
RB
SDR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Best customer support.

The IT team is prompt on updates and feature requests and problem-solving.

Features like way calling, note-making, generic task generation, and LinkedIn extension.

The product is capable of Sales Marketing - Cold or warm. one of the best Sales Engagement tools ever used. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

few bugs nothing in major.

The lagging issue is a bit of a problem, but with recent optimization, it is solved.

The team is working hard to make the best product so I don't have much a dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Upscale:

cold and warm reaching with multiple drip campaign. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

My primary use is cold outreach, this includes mailing, calling, and LinkedIn.

it gives all data in one place and works with multiple aliases is one of the primary features I need the most. Review collected by and hosted on G2.com.