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4.4 out of 5
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Upscale
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87 Upscale Reviews
4.7 out of 5
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Overall Review Sentiment for Upscale
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MS
Manish S.
Eng Software & Application
Enterprise(> 1000 emp.)
What do you like best about Upscale?
Upscale is a powerful platform that configures the selling process across multiple channels like email, calls, and LinkedIn. You can mass import contacts, and update them to the CRM automatically. It saves you time and ensures that each contact is properly attended to. Some important things that I'd like to highlight: - It automates sending repetitive tasks - Automated follow-ups ensure the conversations are consistent- The UI is very simple and easy to use. Review collected by and hosted on G2.com.
What do you dislike about Upscale?
I didn't think I would ever use the phrase, "I don't dislike anything" when describing an app. But here we are.
Nothing is perfect but I think rapid improvements have been done. Review collected by and hosted on G2.com.
SK
Sanjeev K.
Small-Business(50 or fewer emp.)
What do you like best about Upscale?
It's an excellent platform for the sales professional & helps you track your email communication with prospective clients; easy to use & best feature is that you get to know whether your prospect has seen your email. All the best! Review collected by and hosted on G2.com.
What do you dislike about Upscale?
I feel one area they need to work on is the ease read receipt feature only, as includes click done from your end as well Review collected by and hosted on G2.com.
SS
Shwetha S.
Inside Sales Director
Small-Business(50 or fewer emp.)
What do you like best about Upscale?
Upscale sales engagement helps sales reps engage prospects where they are most likely to interact with you. You can implement your sales playbooks through a structured and multi-channel approach. The support is the best. Customer feedback is not only valuable in words but also implemented for good!
We also like the chrome extension functionality to perform LinkedIn activities. Review collected by and hosted on G2.com.
What do you dislike about Upscale?
Would have been to have a chrome extension for Gmail as well to automatically perform actions.
For us to add prospects directly from Gmail to Upscale and activate workflows on the prospects would be great to have. Review collected by and hosted on G2.com.
PK
Prateek K.
Small-Business(50 or fewer emp.)
What do you like best about Upscale?
This product helps me keep track of my Sales pipeline. It helps me prevent leakages and helps me remove useless sales prospects . Review collected by and hosted on G2.com.
What do you dislike about Upscale?
I dont think anything for now as they are building some great integrations . Review collected by and hosted on G2.com.
RK
Rajesh K.
Small-Business(50 or fewer emp.)
What do you like best about Upscale?
Helps reach out to prospects across multiple channels (email, linkedin, telephone). Great tool for an inside sales teams at B2B and SaaS companies. Review collected by and hosted on G2.com.
What do you dislike about Upscale?
Product is raw and being constantly developed. Could do with more features. Review collected by and hosted on G2.com.
SP
Sai P.
B
Small-Business(50 or fewer emp.)
DL
Derek L.
Manager, Revenue Operations
Mid-Market(51-1000 emp.)
What do you like best about Upscale?
Upscale has helped our sales team track their activities and tasks. We have a structured workflow now that ensures consistency and a streamlined process. We've saved 40+ hours a month through triggers and automation that keep prospects engaged and nurtured throughout their sales journey. We highly recommend Upscale if you are looking for a sales engagement/outreach/cadence platform or for nurturing your prospects until they are ready for a conversation/meeting. Why work hard when you can work smart?!? Review collected by and hosted on G2.com.
What do you dislike about Upscale?
There are no specifics that we dislike. Team Upscale is aware and always prompt in helping with any difficulty; just ask and the team is always available to help! Review collected by and hosted on G2.com.
JM
Jose M.
Owner
Small-Business(50 or fewer emp.)
What do you like best about Upscale?
I like the multi channel outreach functionalities. It is super easy to send out many LinkedIn requests, combine it with automated emails and integrated calls to get the most out of your campaign. Review collected by and hosted on G2.com.
What do you dislike about Upscale?
It would be great to add video and photo personalisation functionalities. Review collected by and hosted on G2.com.
UC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
What do you like best about Upscale?
I liked that it helps me monitor my email deliverability and identify whether it is a bad lead that I'm reaching out to - or not. It can also help me automate the next steps I should take like send a linkedin connection request when a lead opens up my email. Review collected by and hosted on G2.com.
What do you dislike about Upscale?
The calling option is stucked most of the time. It constantly crashes every 5 minutes even though I am actively using it. They need to improve this as it is terrible for productivity. Review collected by and hosted on G2.com.
SB
Subash B.
Vice President Sales
Small-Business(50 or fewer emp.)
What do you like best about Upscale?
While helping us out with our daily sales tasks, Upscale has also ensured that chatbots or indexes are not solving our problems. They either own the issue or guide us to fix it. The product has been evolving, and it only gets better! If you’re considering a sales engagement/automation/cadence management/task management platform, Upscale is highly recommended! Review collected by and hosted on G2.com.
What do you dislike about Upscale?
There are many enhancements suggested, and team Upscale is on it. Even right now, the app works just fine, needs enhancement but nothing specific to dislike it. Review collected by and hosted on G2.com.
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