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Upscale Reviews & Product Details - Page 2

Upscale Overview

What is Upscale?

Upscale is a sales engagement platform that automates sales outreach by using multiple channels like email, phone calls, LinkedIn, text messages and more. Our data-driven unified platform helps streamline routine work and lets your sales team focus on what really matters - closing deals. - Multi-channel outreach (Email, Call, LinkedIn, WhatsApp, SMS, Voicemail) - Intelligent triggers to automate and save time - Easy to use interface - Free 24x7 support over phone, chat and email - Free onboarding support for success - Integrations with Salesforce, Pipedrive, HubSpot, Zoho, Gmail, Outlook, Vidyard, ZoomInfo, Lusha etc.

Upscale Details
Languages Supported
English
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Product Description

Upscale is a Sales Engagement Platform that accelerates B2B sales pipeline and revenue. We improve sales efficiency through a multi-channel outreach capability to book more meetings and close more revenue, at scale and speed. Upscale also empowers sales leaders with data-driven insights from sales and marketing data for revenue operations to be connected, efficient and predictable.


Seller Details
Seller
Upscale
Year Founded
2020
HQ Location
Middletown, Delaware
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

Sandeep S.
SS
Overview Provided by:

Recent Upscale Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Booked 3X meetings with prospects using Upscale!"
Upscale has helped our 20 member sales team to improve sales productivity by almost 3X. We have been able to reach out to a larger number of prospe...
Veydeep K.
VK
Veydeep K.Mid-Market (51-1000 emp.)
3.5 out of 5
"Effective. Easy to work around with."
Sequence/Campaign setup is straightforward and much easier to execute.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Upscale Your Revenue"
The best thing about Upscale is the combination of how simple it is to setup and use and how powerful it is. Setting up phones, email, LinkedIn, Wh...
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Upscale Media

Upscale Demo - Upscale Sales Engagement - Home Screen
The dashboard helps you be on top of day's tasks.
Upscale Demo - Upscale Sales Workflows / Sequences
Sequences help you create a playbook that works well to get more replies
Upscale Demo - Upscale - Task Management
Follow-up on every lead via the most preferred sales channel including emails, calls, LinkedIn and text.
Upscale Demo - Upscale - Sales Reporting and Insights
Derive actionable insights from a variety of activities across reps, workflows, emails and other tasks
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87 Upscale Reviews

4.7 out of 5
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87 Upscale Reviews
4.7 out of 5
87 Upscale Reviews
4.7 out of 5

Upscale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for UpscaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
udayraj p.
UP
Senior Growth Marketer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

The platform's user-friendly interface and intuitive features make it easy to navigate and utilize to its full potential.

Upscale's intelligent triggers and automation features have allowed us to personalize our outreach.A/B testing each step and the analytics have provided us with valuable feedback on whats working and whats not. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

There have been occasional instances where we have encountered minor issues.

However, the Upscale support team has been responsive in addressing these concerns and providing solutions. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

One of the biggest challenges we faced in our prospecting efforts was randomness. There was a lack of visibility into which activities were truly effective in driving Review collected by and hosted on G2.com.

Sajan T.
ST
Product Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Well, Upscale saves a lot of time which usually businesses waste in random prospectings. Overall it helped in improving the quality of the sales strategy. Also, integration of it with tools like Whatsapp, and Google Calendar is also really easy. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

one thing I dislike about the upscale is the limited integration into different platforms. It reduces the effectiveness when connect to CRMs. Also too much dependency on email communication. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Well, Upscale is solving the following problems for us in our business:

1. It is helping us to focus on the quality leads in CRM.

2. Sales engagement with the Upscale has really gone up for us. The email tracking mechanism is really good, which helps is regular and consistent follow-ups for us. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Now that we have structured sales sequences, we can track progress and compare the performance of our sales outreach on Upscale. Along with this, the best part about Upscale includes

- Easy-to-use interface

- Uploading prospects and getting started with campaigns is easy

- Followups can be planned better when we can track every action that prospect takes

- Whenever we need assistance, the support team is available

- As a result of automating mundane tasks, our team has saved overall time and effort Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Upscale is going, and minor issues are inevitable, but the team is always available to help

Email and sales sequence blueprints and templates are available, but I recommend adding call scripts, and LinkedIn messages as well. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Our primary challenge was to book more meetings with our prospects by bringing consistency within the team. We wanted to ensure everyone follows a common strategy and track progress to keep improving. With the remote team setup, it had been difficult to follow a set process.

Upscale has helped us reach prospects at scale without compromising the quality of the conversations. The performance of campaigns has increase drastically since followups are consistent now. Review collected by and hosted on G2.com.

Shekhar K.
SK
Vice President - Sales and Marketing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Does everything that is promised. The support is great and setting the software up took less than 2 hours (we had prior experience with outreach too). I would highly recommend UpScale. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Can't think of anything as of now, but the product was able to accommodate all our use cases with ease. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Sales process management and compliance. Lead management. Review collected by and hosted on G2.com.

Ashwin K.
AK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Upscale?

Support from the team is outstanding. It did not take more time for me or my team to start a campaign, though it was a new tool for us. It is also helpful that we can set up multichannel campaigns. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

I didn't find any feature that could be disliked. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

We can set up campaigns on auto-pilot mode and that time can be utilized for other outreach steps. It has multichannel outreach feature, using which we can set up touch points to our ICP's through multiple channels and that is helping in nurturing. Review collected by and hosted on G2.com.

PK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

I have been using this online sales engagement platform for a few months, and it has made a massive difference in my sales productivity. The platform's automation features have saved me a lot of time, and the personalized outreach has helped me close more deals. The platform is also easy to use and has an excellent user interface. I would recommend it to any sales professional Review collected by and hosted on G2.com.

What do you dislike about Upscale?

I don't have an answer to this as i have not found any dislikes about this platform. I'll surely provide something on this topic if and when i encounter something which i dislike Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

The platform's automation features have saved me a lot of time, and the personalized outreach has helped me close more deals. The platform's lead prioritization and enrichment features have helped me focus on the most promising leads, and email automation has saved me a lot of time. Review collected by and hosted on G2.com.

Nivesh S.
NS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

A lot to like in the product like - multichannel sales engagement, easy dashboards, quick campaign setup, integration with other platforms, etc.

The customer success team is highly responsive and solves any issues right away, always up for good feedback. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Haven't found anything to dislike, there used to be a throttle option to limit emails going from a campaign, this needs to be back to the product asap. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

We are using the tool for automating a few tasks of our Sales, and saving a lot of time there. Also doing quick experiments with marketing for different prospects. Review collected by and hosted on G2.com.

Dan R.
DR
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Upscale was a surprsingly simple set up, and nice UX. Easy interface and pretty simple from the get go. Plug and play yur leads into the CRM, follow ups and pleanty of features. Everything you need to manage leads and an entire CRM system.

It's got great analytics, multichannels and out teams loves the call features. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

More templates, video functions, transcriptions and more integrations are needed. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Getting all our sales and business development team on the sme page. Helping with follow up sequences, direct calls and outreach on the go. Review collected by and hosted on G2.com.

Dheeraj P.
DP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Upscale?

It's very user-friendly, and the interface is kept neat and clean. You can run email campaigns smoothly and track insights easily. The support team is always ready to help you whenever required. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

I wish exported data should be directly downloaded to the computer instead of just emailing it. I also feel that there should be an export button in the Sequence > Prospect. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Help to run mass email campaigns, which saves time. I can also easily track the particular campaign's insights and have a graphical representation. A/B testing and sequence setup help analyse the response to the mails. Review collected by and hosted on G2.com.

Yogesh  P.
YP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Upscale?

The simple yet functional interface has made me super dependent on the platform. It integrates seamlessly with my Hubspot and the support from the Upscale team has been incredible! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Sometimes, you might see a slight lag here and there since the team is working on building and finessing the product. Nothing to dislike with this sales engagement platform. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

It helps me seamlessly deliver my campaigns with all channel touchpoints I need for business. You can conveniently have a workflow with Email (Auto & Manual), LinkedIn, Whatsapp, Call tasks with sufficient variables to personalize your drafts. Review collected by and hosted on G2.com.