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Upscale Reviews & Product Details

Yogesh  P.
YP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Upscale?

The simple yet functional interface has made me super dependent on the platform. It integrates seamlessly with my Hubspot and the support from the Upscale team has been incredible! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Sometimes, you might see a slight lag here and there since the team is working on building and finessing the product. Nothing to dislike with this sales engagement platform. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

It helps me seamlessly deliver my campaigns with all channel touchpoints I need for business. You can conveniently have a workflow with Email (Auto & Manual), LinkedIn, Whatsapp, Call tasks with sufficient variables to personalize your drafts. Review collected by and hosted on G2.com.

Upscale Overview

What is Upscale?

Upscale is a sales engagement platform that automates sales outreach by using multiple channels like email, phone calls, LinkedIn, text messages and more. Our data-driven unified platform helps streamline routine work and lets your sales team focus on what really matters - closing deals. - Multi-channel outreach (Email, Call, LinkedIn, WhatsApp, SMS, Voicemail) - Intelligent triggers to automate and save time - Easy to use interface - Free 24x7 support over phone, chat and email - Free onboarding support for success - Integrations with Salesforce, Pipedrive, HubSpot, Zoho, Gmail, Outlook, Vidyard, ZoomInfo, Lusha etc.

Upscale Details
Languages Supported
English
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Product Description

Upscale is a Sales Engagement Platform that accelerates B2B sales pipeline and revenue. We improve sales efficiency through a multi-channel outreach capability to book more meetings and close more revenue, at scale and speed. Upscale also empowers sales leaders with data-driven insights from sales and marketing data for revenue operations to be connected, efficient and predictable.


Seller Details
Seller
Upscale
Year Founded
2020
HQ Location
Middletown, Delaware
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

Sandeep S.
SS
Overview Provided by:

Recent Upscale Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Booked 3X meetings with prospects using Upscale!"
Upscale has helped our 20 member sales team to improve sales productivity by almost 3X. We have been able to reach out to a larger number of prospe...
Veydeep K.
VK
Veydeep K.Mid-Market (51-1000 emp.)
3.5 out of 5
"Effective. Easy to work around with."
Sequence/Campaign setup is straightforward and much easier to execute.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Upscale Your Revenue"
The best thing about Upscale is the combination of how simple it is to setup and use and how powerful it is. Setting up phones, email, LinkedIn, Wh...
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Upscale Media

Upscale Demo - Upscale Sales Engagement - Home Screen
The dashboard helps you be on top of day's tasks.
Upscale Demo - Upscale Sales Workflows / Sequences
Sequences help you create a playbook that works well to get more replies
Upscale Demo - Upscale - Task Management
Follow-up on every lead via the most preferred sales channel including emails, calls, LinkedIn and text.
Upscale Demo - Upscale - Sales Reporting and Insights
Derive actionable insights from a variety of activities across reps, workflows, emails and other tasks
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86 out of 87 Total Reviews for Upscale

4.7 out of 5
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86 out of 87 Total Reviews for Upscale
4.7 out of 5
86 out of 87 Total Reviews for Upscale
4.7 out of 5

Upscale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for UpscaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Upscale?

Upscale has helped our 20 member sales team to improve sales productivity by almost 3X. We have been able to reach out to a larger number of prospects in far less time, that too in a very structured way using sales sequences. We have been able to book more meetings ing with our prospects. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Upscale does what it's intended for but it will be great to wait for meeting recording and transcription feature for video meetings over google meet and Zoom calls. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Upscale has solved the following problems for us-

- Building a way more consistent pipeline by making our sales team more productive with sales cadences and prospecting playbooks.

- We wanted to automated many king of mundane and repetitive tasks and get insights to help our sales team only focus on great conversations.

- We wanted to have a multichannel approach to prospecting which involved emails, phone calls and LinkedIn. Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

The best thing about Upscale is the combination of how simple it is to setup and use and how powerful it is. Setting up phones, email, LinkedIn, Whatsapp, and sequences and tasks was a relative breeze. And using it now and managing tasks is easy enough that they are actually used. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

I dont have a big dislike, more like minor quibbles. Would be nice to have the LinkedIn tool a bit more automated, but LinkedIn doesnt want that so I understand. Would also be nice to have a warmer but Google has recently gone very anti-warmer, so again I understand why they have not done it. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

We needed a full sales engagement platform. We have been on a sender rotation email sequencer-and still are-but we needed a multi-channel platform, and something far better suited to an ABM strategy. Upscale with emai, phone, sms, linkedin, and whatsapp definitley covers our needs. Review collected by and hosted on G2.com.

Kriti A.
KA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Upscale?

Upscale is really user-friendly and easy to navigate. You don't need to be tech-savvy to figure out how to use it.

- I really like the automation features. It saves me a lot of time and effort by allowing me to send out follow-up emails and reminders to prospects automatically.

- The sequence reporting is really helpful as well. I can see which campaigns are working and which aren't to adjust my strategy in real-time. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

While the automation features are great, I sometimes wish there were more options for templates. For example, I'd like to refer to templates for situations like prospect clicks but doesn't book a meeting. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

- Upscale helps me stay organized and keep track of all my sales activities.

- Streamlines my workflow and ensures that I never miss an important follow-up.

- The seamless integration with the CRM allows me to have all my sales data in one place, eliminating the need for manual data entry.

- Another great benefit is the ability to schedule emails in advance. This allows me to work ahead and plan my outreach strategy, even when I'm busy with other tasks. I can set up emails to be sent at the most optimal times, increasing the chances of getting a response.

Overall, Upscale saves me time, helps me maintain a high level of organization, and improves my chances of closing deals. Review collected by and hosted on G2.com.

Stanislav G.
SG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Upscale?

One of the key advantages of Upscale is its automation capabilities, which have allowed us to streamline our outreach efforts and save valuable time. With features like automated email and text sending, we have been able to communicate consistently with our prospects, resulting in increased positive responses and engagement. Have to mention the 24/7 support that Upscale offers. Their support team is always there to assist us whenever we need help or have questions. I know they're a reliable partner that's got our back! Review collected by and hosted on G2.com.

What do you dislike about Upscale?

One aspect that we found slightly challenging is the limit of templates. They can add more scenarios, making it easy even for freshers to use. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Upscale has had a significant positive impact on our sales performance. The reports have helped optimize the sales process, improve engagement, and achieve better results. Its eliminated repetitive tasks to a large extent. Review collected by and hosted on G2.com.

Arthur I.
AI
founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

I was amazed by the LinkedIn extension offered by Upscale. As LinkedIn is our main source of leads, it was crucial for us to have a CRM extension that could extract our leads into a well-organized pipeline, and Upscale does this wonderfully. The chrome extension's task feature allows us to semi-automate messages, connection requests, and inmails, which is incredibly convenient when dealing with an inbox full of new leads on a daily basis. We barely have to touch LinkedIn itself. Just try Upscale and you'll see what I mean.

The dashboard is simple yet advanced, and after spending just half a day exploring the platform, I felt right at home. Everything is well laid out and makes perfect sense once you get familiar with the platform.

The support is stellar; they respond within seconds. I've interacted with the support team through their live chat several times, and each time, I've been more than satisfied with their assistance. They always respond in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

it's hard to find anything to dislike about upscale, it already feels like a mature CRM even though its still in its infancy. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

In my case, using Upscale has made it much easier for me to manage and nurture leads on LinkedIn. The automation features have helped me save time and focus on the more important aspects of my business, such as building relationships with potential clients. The well-organized pipeline has also allowed me to keep track of my leads and ensure that I am following up with them at the right time. Overall, Upscale has helped me to increase my efficiency, improve my sales pipeline, and ultimately grow my business. Review collected by and hosted on G2.com.

Saahil S.
SS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Upscale?

1. The platform is very well thought out and designed to suit all the needs of an SDR.

2. Right from Emails to LinkedIn, every functionality is present.

3. Ability to cold call is also present within the platform with additional accessibility of choosing from multiple local numbers.

4. Some extent of LinkedIn automation makes it even better and easier to use.

5. Support is really good. In case of any issues, the team is quick to hop on a call and help. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

1. If LinkedIn could be automated even more, that'd make my life way easier.

2. If data of prospects could also be integrated within the platform, and help with their recent activities, intents, etc, that'd make it holistic. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

1. We are using the tool to reach out and engage with multiple leads in the US market.

2. The tool helps us in reaching out to these people at the right time, with most of the tasks automated, hence suited for scale.

3. We are also able to track numbers and metrics of our campaigns, making us more efficient and productive. Review collected by and hosted on G2.com.

Chirag J.
CJ
Product Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

Well upscale helped our team in improving the productivity by a really good amount. The upscale strategies helped our team to focus more on the quality leads. Converting leads to the meetings became so easy and smooth in tracking. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

For new users, it's a bit complex to understand and to get the maximum out of the platform.

Upscale has many features but customization can be tough for new users to understand and implement. Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Well when you are in the sales business, all you need is to focus is on closing more meetings. So upscale strategies helped us really in closing more meetings. Another thing which upscale helped in our business is focusing on more quality leads in general. That is the key in the sales business that you don't waste much time on low-quality leads. So when these leads get eliminated in process, that will save a lot of resources for us. Review collected by and hosted on G2.com.

Subramanya R.
SR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Upscale?

Sequences and reporting system, upscale.ai is one of the simple and effective tools i have used which is very effective and i can say it is going to be a one-stop solution for all email marketing soon Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Filters and search bar, both of them could have been improved

Exporting - exporting all opened emails or prospects is the mission, same with click and view Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Email outreach, reporting of prospects' status, pipeline management and etc. Review collected by and hosted on G2.com.

Vaibhav K.
VK
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

The workflow of Upscale is extremely easy to manage and work with. Apart from that customer support is something that I am very happy with. I would recommend this to those who are using HubSpot. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Nothing much I disliked about Upscale everything is great for the price point. I feel data analytics can be better that will be eventually fixed over a period of time as per my discussion with the team Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

One of the major issues with tools like Upscale is native email integration which upscale offers and apart from the pricing at which they are offering is great. Even few things that they offer are better then Hubspot like LinkedIn task which help you directly open prospect account without manually searching them which saves a lot of time and efforts. Review collected by and hosted on G2.com.

Ankit R.
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Upscale?

The best part about Upscale is the UI - Easy to use and their support is amazing even at odd hours. Review collected by and hosted on G2.com.

What do you dislike about Upscale?

Nothing to be honest. Couple of more automation for linkedin would make this tool best in the market. Ex - Dripify like Review collected by and hosted on G2.com.

What problems is Upscale solving and how is that benefiting you?

Outbound reachouts- It helps us with automation the redundent activities. Also features like creating task's helps us a lot. The analytics is also good when doing the review meeting. Review collected by and hosted on G2.com.