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Upland Adestra Reviews & Product Details

MH
Chief Digital Officer
Retail
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Upland Adestra?

Adestra have been a true partner to us as we've grown as a business. The account management team have continued to help us to define our CRM strategy, culminating with us winning an award at the Engagement & Loyalty Awards, something we couldn't have done on our own. On top of the their support team, whether via live chat or email, is possibly the best I've dealt with. Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

More of an area of development, rather than an actual dislike, but would be great to have a WYSIWYG editor for creating segments and email lists, rather than creating filters and rules. Review collected by and hosted on G2.com.

Recommendations to others considering Upland Adestra:

I have already recommended to many people and if CRM tools come up for selection in any future role I may have, Adestra would certainly be in the mix. Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

Despite being a small team, with limited resources, the platform and support have enabled us the levels of targeting, personalisation and volumes usually associated with CRM from much bigger brands. Review collected by and hosted on G2.com.

Upland Adestra Overview

What is Upland Adestra?

Upland Adestra is a multi-channel marketing automation platform that engages audiences through advanced segmentation, AI-powered personalized content, and award-winning expertise. Adestra drives inbox placements and nurtures subscribers across email and mobile, seamlessly guiding them through their journey towards conversion. Many of our customers, including several of the world’s largest and most email-oriented companies, have drastically improved their email marketing performance through powerful technology and award-winning support. Be it Adestra’s intuitive automation program builder, our easy-to-use email editor, or the digital marketing experts guiding you along the way, you’re never far from your next great email marketing campaign.

Upland Adestra Details
Languages Supported
English
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Product Description

Upland Adestra is a multi-channel marketing automation platform that engages audiences through advanced segmentation, AI-powered personalized content, and award-winning expertise. Adestra drives inbox placements and nurtures subscribers across email and mobile, seamlessly guiding them through their journey towards conversion.

How do you position yourself against your competitors?

Service, Service, Service. When was the last time you opened an IM chat within your platform and got a response? We would assume that you don't have an IM client with your current provider. Well, that's just one of the ways in which we can show how dedicated we are to ensuring that you have all the tools and people at your disposal. A powerful platform at your fingertips is not enough and that's where Adestra makes sure that you not only have the platform you need, but the support for anything else that may arise.


Seller Details
Year Founded
2010
HQ Location
Austin, TX
Twitter
@UplandSoftware
911 Twitter followers
LinkedIn® Page
www.linkedin.com
1,025 employees on LinkedIn®
Ownership
NASDAQ:UPLD
Total Revenue (USD mm)
$291
Description

Upland Software Inc. enables global businesses to work smarter with over 25 proven enterprise cloud software products that increase revenue, reduce costs, and deliver immediate value. Our solutions offer many integrated AI capabilities and cover digital marketing, knowledge management, contact center service, sales productivity, content lifecycle automation, and more. Upland's powerful cloud products are trusted by more than 10,000 global customers.


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Recent Upland Adestra Reviews

AK
Aishwarya K.Mid-Market (51-1000 emp.)
5.0 out of 5
"An amazing experience"
That its an automated tool. It is a good tool very easy to use. A user friendly tool. Help run campaigns easily and effectively. This is makes my l...
PS
Priyanka S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Honest review"
It allows users to create complex workflows and they are customizable. This platform has tools to help improve emails deliverability and ensure com...
SC
Seth C.Small-Business (50 or fewer emp.)
3.5 out of 5
"An Underdog for Email Campaigns"
When you Google software and platforms for email campaigns, you get your typical top companies. This was a gem that I found and they just keep gett...
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98 out of 99 Total Reviews for Upland Adestra

4.4 out of 5
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Upland Adestra Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Upland AdestraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AK
Product Marketing Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Upland Adestra?

That its an automated tool. It is a good tool very easy to use. A user friendly tool. Help run campaigns easily and effectively. This is makes my life easier and saves time. I would recommend everyone you use ad it saves time and helps you give time delivery on time. Which reduces the delay in your work Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

Prices is something that i feel is on the costlier side hence would recommend is the price was as user friendly as the the tool. Which would help you capture a lot of customer base to the tool. As a consumers always look for something which is cost affective and something which everyone can easily afford Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

I need to attract alot of consumers through email marketing. This platform makes it more accessible when sending to email. As majority of the consumers use email which makes my business run easily. When emails are more attractive you attract the attention of the consumer which would help me get more leads to my business Review collected by and hosted on G2.com.

HS
SEO Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Upland Adestra?

Highly individualized email campaigns are a strong feat of Upland Adestra, given its robust automation and segmentation abilities. For large scale data driven marketing operations, where one wants to create complex workflows and minute reporting details this would be the best choice. Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

Beginners might find the interface challenging due to the steep learning curve and somewhat old interface, thus making it difficult for them to navigate the platform. Implementing the product could take longer while the technical guidance provided by the responsive customer support may not be too thorough sometimes. What could make things easier for everyone is having a more intuitive way of setting up as well as training end-users. Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

Upland Adestra primarily solves the challenge of creating and managing highly personalized, data-driven email campaigns at scale. This is one such tool that will enable companies to automate sophisticated workflows in email marketing, segment audiences appropriately, and make targeted distributions of content based on the behaviors, preferences, and demographics of their users. This results in more relevant and engaging communication with the customer, higher open rates, greater engagement, and improved conversion rates.

It makes things easier for the users-as I am-with the whole automation of email marketing processes and saving time on manual tasks, which means driving better performance from the email campaigns. Through detailed reporting, this platform helps to make sure key metrics are tracked in an effort to optimize those strategies even further to get even better results. Review collected by and hosted on G2.com.

HS
Strategic Customer Success Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Upland Adestra?

This is one of the best and most easy to use softwares I have used in recent times. In my job,i need this email marketing a lot and this has come as a savior. Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

I do not dislike anything as it has been helping in my job in a great way. Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

This is helping me in reaching out to my potential customers. The software makes it easy to draft and post the emails to the customers in the easiest way possible. Review collected by and hosted on G2.com.

ER
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Upland Adestra?

Upland Adestra is a a great email marketing automation product! I love the unique functionality that allows me to manage my email campaigns. The dynamic optimization tools enable us to create personalized email communications with great engagement and CTR. A Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

Dislike it was a little compicated to learn and ramp up on. Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

uplan Adestra has made our email customization so much easier. We now can put together and execute a scalabale email nurture strategy with great dynamic content and tailored audiences. Review collected by and hosted on G2.com.

SC
Startup Mentor + Brand Strategist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Upland Adestra?

When you Google software and platforms for email campaigns, you get your typical top companies. This was a gem that I found and they just keep getting better. Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

I honestly haven't disliked anything yet. Maybe the app situation? Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

It takes so many steps out of beginning, designing, and completing email marketing tasks. Review collected by and hosted on G2.com.

PS
Cybersecurity Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Upland Adestra?

It allows users to create complex workflows and they are customizable. This platform has tools to help improve emails deliverability and ensure compliance Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

There is a delay in response time with customer support Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

Emails templates customizable Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Upland Adestra?

Upland Adestra is easy to use, reliable, and efficient. Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

I wish it offered more template customization. Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

Upland Adestra is really helping me streamline my email marketing. It’s solving the problem of managing and personalizing campaigns at scale, without making everything feel like a giant hassle. I can easily automate workflows, target the right audience, and get detailed insights—saving me a ton of time and effort. It’s definitely making my marketing more effective and way less stressful. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Upland Adestra?

As a recent attendee of this event I learned a lot about data audience segmentation and, RCS, SMS and different campaign initiatives that industry leaders have been using via Adestra esp system. Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

Certain elements which I understand are now being introduced such as not having the ability to drag and drop assets into an email, personalisation, the need to save continuously when working on emails. It took a while for me to master some of customer journey required as a user having used other eps systems, but I have now found more ease of use. Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

Adding personalisation to emails. Review collected by and hosted on G2.com.

PR
Hourly Cash Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Upland Adestra?

Everything including account manangement, organisitions and campaings are super easy and accessible. For me the automated program is the just awesome. From reaching to right audiance and getting the response is I like the most.... Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

I personally don't have any complains, but sometimes the website become slow specially when launching a campain.. Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

reaching the right audience with automation is a boon for a freelancer, this is perfectly handled by Upland Adestra... Review collected by and hosted on G2.com.

HS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Upland Adestra?

Each functionality is seamlessly connected making it really useful and easy to use. Being able to view data and activity across a single contact viewpoint. Review collected by and hosted on G2.com.

What do you dislike about Upland Adestra?

Being relatively new to Adestra I haven't found anything I dislike as yet! Review collected by and hosted on G2.com.

What problems is Upland Adestra solving and how is that benefiting you?

Easily collecting, managing and filtering data for our email camigns. Review collected by and hosted on G2.com.