It is a global cloud hosting and ease of use to manage the on Prem and required agent servers with respective to operating systems Review collected by and hosted on G2.com.
Billing is quite hard and the view of the control panel is not useful Review collected by and hosted on G2.com.
The thing I liked in uplcloud is to ease the business to run multiple applications in a very encrypted platform Review collected by and hosted on G2.com.
Customer Support should be bit supportive Review collected by and hosted on G2.com.
Scaling is easy and good user interface firewall security is good & SLA is up with flexible plans Review collected by and hosted on G2.com.
Data center is low count and not cost effective & doesn't provide shared hosting Review collected by and hosted on G2.com.
UpCloud provides an extremely high-performance cloud infrastructure that uses cutting-edge technology and SSD-based storage, resulting in quicker data access and overall performance. Review collected by and hosted on G2.com.
UpCloud bandwidth price may be deemed more expensive then the oither similar priovider. Review collected by and hosted on G2.com.
It enables the best firewall for our on premises and cloud servers and free scalable Review collected by and hosted on G2.com.
Customer support and user interface should be concentrated Review collected by and hosted on G2.com.
UpCloud provisions compute services for our organization which includes data storage & computational capacities without directly managing the server. It gives flexible plans with predefined resource allocations and configuration options based on our necessities. Its billing is processed on an hourly basis and sends the cloud resource expenditure every month to our business email. In case we want to enable its metadata service, we can do it directly at any point without having the need to restart our cloud server. UpCloud ensures to reflect the changes on a real-time basis which is helpful while working with distributed teams. Review collected by and hosted on G2.com.
UpCloud doesn't offer licenses for a few of our requirements. Recently we had a customer request to work with MS SQL server in UpCloud platform but since it doesn't provide MS SQL license, we notified the client and moved the deployment to the AWS platform. It would be great if UpCloud provides licenses for popular software so that we can integrate them and work on a single platform. Review collected by and hosted on G2.com.
Having tried a number of cloud services, Upcloud won on performance, value, reliability, and ease of use. I'm not as technical as some users I'm sure, so by combining with a service like Ploi or Runcloud I get a huge amount of power with minimal effort. I can upsell what I believe to be the best hosting to my clients. Review collected by and hosted on G2.com.
Nothing at all. The functions that are too technical for me to do directly I can manage via a tool like Ploi or Runcloud. So Upcloud just works seamlessly in the background for me. Review collected by and hosted on G2.com.
The speed of Upcloud Storage are awesome. It is super fast for transferring files inside VPS. The bandwidth quota is so high compared to the budget. Overall is very great. Using it since past 2 years Review collected by and hosted on G2.com.
One downside of UpCloud is, UpCloud automatically shutdown my VPS & Website when my balance run out of balance. They should atleast give time to topup. This is really bad. Even when they won't able to bill automatically, they shut down . And all of my SaaS users starts complaining Review collected by and hosted on G2.com.
Nothing at the moment, there wasn't anything that our hosting company wanted to continue operating with. Review collected by and hosted on G2.com.
- We are 6 days outside of the initial 30-day window account opening window.
- Contacted support to get the remaining, unused balance refunded to our account as that is our money, not UpCloud.
- Support pushed back saying it's not possible, as it's in the Terms of Service: https://upcloud.com/terms-of-service/
- We continued to discuss back and forth via email, support confirming that when an account is closed, the balance is absorbed by UpCloud, not returned to the customer. (Last time I checked, that's robbery, regardless of written policy.)
- Support's quoted response: "...If I am to offer any advice for your dealings in the future, demanding us to break the agreement because it suits you, will not garner any good will in any forum you seek. The rules are in place for a reason and will not be broken just because you demand it so. Please feel free to report or leave account open so funds can be used later. But if you want the account deleted, the funds will go away..."
- Then to top it off, we had auto-billing enabled for when the balance falls below a set amount, it would auto-debit the company account. The support team, took it upon themselves, to continue trying to cancel the account (which is what we asked for), which resulted in the balance hitting zero. So the balance we had was wiped out and then we were charged again.
- I had to request a manager twice in order to get some kind of acknowledgment of the request. Review collected by and hosted on G2.com.
I like Upcloud on 3 things:
1. Easy to deploy and destroy
2. Their SSD speed is fast.
3. Easy to pay, they accept any card Review collected by and hosted on G2.com.
I don't know. May be because i rarely found problem on my server. Review collected by and hosted on G2.com.
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