UpCloud Reviews & Product Details

Transparent Pricing:

UpCloud’s pricing is clear and straightforward, with no hidden fees. This transparency makes budgeting easy and gives us confidence in scaling our infrastructure as needed.

Performance & Reliability:

The platform delivers excellent performance and reliability. Our applications run smoothly, and we’ve experienced only some negligible downtime - none of it in recent years.

Comprehensive & Flexible Services:

UpCloud offers a wide range of features, from virtual servers and object storage to flexible networking options, managed databases and k8s. The API is well-documented and allows us to automate and customize our DevOps workflows efficiently.

Support:

The support team is responsive, knowledgeable, and always quick to resolve any issues or answer questions. This level of support has been a significant factor in our satisfaction with the platform.

Affordability:

The pricing is competitive and matches the quality of the services provided. We feel we are getting excellent value for our investment. Review collected by and hosted on G2.com.

The permissions on the Administrative panel could be more granular for subaccounts.

We had some network performance issues, before their new object storage was available (directly) at multiple data-center locations, but now it's only a shadow of the past. Review collected by and hosted on G2.com.

We run our SaaS on UpCloud servers with a managed database so far everything is very simple to manage. Also their support has always been really fast and thought out of the box with us to help us automate our accounting processes. Review collected by and hosted on G2.com.

Many maintenance emails on the object storage front, it makes it appear that the object storage is not yet as mature as the rest of the platform. Review collected by and hosted on G2.com.

Super helpful support, very friendly staff, great pricing, and awesome tooling to top it all off Review collected by and hosted on G2.com.

I don't really dislike anything, GPU prices are a tad high but still reasonable Review collected by and hosted on G2.com.

Support, ease of use. Streamlined products/services and easy to understand. Review collected by and hosted on G2.com.

A bit expensive compared to other cloud providers. If they could bill in USD and bring down prices a bit, that would be great. Review collected by and hosted on G2.com.

The service provided by UpCloud is top notch. Their customer service is amazing, always available and staffed by clueful techs who know their stuff. Review collected by and hosted on G2.com.

I wish they would store images of Red Hat's Enterprise Linux (RHEL) as part of their standard image set so that booting RHEL images was easier and so I don't have to download the latest RHEL image to get started. Review collected by and hosted on G2.com.

It works like a train! Simple, logical and easy to configurate. Also customer support have experts that know what they are doing and give fast response. Review collected by and hosted on G2.com.

Pricing for developers could be more attractive. Review collected by and hosted on G2.com.

A little-known outside of Europe company in Finland is by far superior to its peers in terms of value, pricing, simplicity of use, and reliability.

The support is OK, although I am not particularly impressed with the Singapore team, but it's everywhere like this. Review collected by and hosted on G2.com.

I have two gripes, generally.

One is that the pricing went up in 2023, but I can understand why. The bigger issue is that they switched to euro, which makes it more difficult to convince my US partners to use it.

The second one is support in Singapore. They are so-so, although responsive. Review collected by and hosted on G2.com.

The servers are very fast. The latency is minimal.

The ease of use to create, manage and make backups.

The data transfer is very fast too.

The support when something has happened has always been fast via chat or email. Review collected by and hosted on G2.com.

The server packages are very competitively priced, but when customizing them I would like them to be priced more proportionally to the increased features. Review collected by and hosted on G2.com.

Once you join and login to your Upcloud account the simplicity for getting started is top notch, all the tools and features you would ever need are laid out in a logical and easy to find fashion. Actions you take are instant but if you need advice or help everything is explained clearly so you can be sure you are implementing the correct feature for your requirements.

Support questions are answered quickly and straight to the point so you have clarity and ease of integration regardless of how frequently you use the system. Review collected by and hosted on G2.com.

Nothing as yet but I have been using Upcloud for over 6 years to date. Review collected by and hosted on G2.com.

A high-standard cloud system with upgraded hardware every three years. Users can fully manage the system themselves. It offers high stability and fast, congestion-free internet. The quality is more cost-effective compared to major service providers. Review collected by and hosted on G2.com.

I would like the option to pay in US dollars again, or at least have the ability to pay in the local currency of each customer. Since switching to accept only euros, it feels more expensive when converted to Thai baht. Review collected by and hosted on G2.com.