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Unilog Reviews & Product Details - Page 5

Unilog Overview

What is Unilog?

Unilog CIMM2 is a powerful, affordable cloud-based B2B eCommerce solution designed specifically for mid-market distributors, manufacturers, and wholesalers. We are the only platform that offers a unified commerce solution, bundling product data and content enrichment services with advanced digital commerce capabilities. Core components of the platform include product information management (PIM), a content management system (CMS), the commerce module, site search configuration, event management, and a mobile app. CIMM2 was designed with the unique demands of the B2B buyer in mind: multiple purchasing roles, quick order pads, flexible payment options, punchout, a sales rep access module, and more. Our customers routinely deploy highly complex catalogs with tens of thousands to millions of SKUs and require tight ERP or POS systems integration to enable customer-specific pricing, customer-defined part numbers, and real-time item availability. Unilog enables distributors, manufacturers, and wholesalers to centrally manage their entire product information catalog, including built-in data quality checks, digital asset management, and the ability to publish product data to other platforms. Embedded event management enables customers to view and register for product demonstrations, training classes, technical certifications, customer appreciation days, and other events – right from the website. Unilog recently unveiled FastTrack, a low-cost offering that helps independent distributors, manufacturers, and specialty hardgoods retailers rapidly deploy a digital catalog and cart – a need highlighted by the 2020 COVID-19 crisis. Unilog is widely recognized by industry analysts and customers alike for its progressive B2B eCommerce features, delightful customer site experience, and awesome product content.

Unilog Details
Discussions
Unilog Community
Languages Supported
English
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Product Description

A product from Unilog, CIMM2 is an enterprise, cloud-based e-commerce platform, designed specifically for B2B businesses.


Seller Details
Seller
Unilog
Year Founded
1998
HQ Location
Wayne, PA
Twitter
@Unilog1
988 Twitter followers
LinkedIn® Page
www.linkedin.com
777 employees on LinkedIn®

Scott F.
SF
Overview Provided by:
B2B Software and Technology Marketing Leader

Recent Unilog Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"Unilog - okay for basic"
There is a team that can make changes for you. They have a team state-side and in India so that is a perk for round-the-clock site maintenance.
Jennifer C.
JC
Jennifer C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great platform"
Ease of use in getting all the information in one place
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"CIMM2 Review"
Search Session and Introduction to CX1. I appreciate the leadership team taking time to engage with us and work on addressing some of the issues we...
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Unilog Media

Unilog Demo - CIMM2 Dashboard
A holistic view of your site's performance and your customer's behaviors.
Unilog Demo - Plumbers Supply Co.
Plumbers Supply has recently launched their new eCommerce site with approximately 30,000 enriched SKUs.
Unilog Demo - eCommerce Search Capabilities
Perhaps no single capability is as important to buyers as how they locate product information on your eCommerce site. If they can’t locate the information they need, they will look elsewhere. Unilog provides robust site search capabilities designed with the B2B buyer in mind. This dashboard shows...
Unilog Demo - Dixieline Lumber & Home Centers
With their updated eCommerce site, customers can now search over 50,000 products.
Unilog Demo - eCommerce Event Management Module
Just choose a date and time for the event, then provide details, costs (if any), and registration information. Each event appears on your eCommerce website where visitors can search, sign up, and pay online. This efficient tool also helps marketing and event organizers by generating registration ...
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53 Unilog Reviews

3.5 out of 5
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53 Unilog Reviews
3.5 out of 5
53 Unilog Reviews
3.5 out of 5

Overall Review Sentiment for UnilogQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Wholesale
UW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

ease of use and functionality and the overall look Review collected by and hosted on G2.com.

What do you dislike about Unilog?

not sure at this time what i dislike it is still new Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Ecommerce Review collected by and hosted on G2.com.

Sara N.
SN
Web Content Strategist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

The PIM is very easy to use. Very easy to upload parts into. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Is it a plus or minus that so many modifications can be made?!? Also wish customers could search by their part number in order status. Review collected by and hosted on G2.com.

Recommendations to others considering Unilog:

We are still implementing, but was told it was important to have a very strong IT department. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

We did not have an e-commerce platform. Cimm2 was the obvious choice for our business solution. We are currently in the development phase. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Thank you for your feedback, Sara. We look forward to everything still to come during this journey!

Andrea W.
AW
Pricing Manager & Technical Sales Support
Electrical/Electronic Manufacturing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

CIMM2 is very user-friendly and logically laid out. It provides easy to use export tools for your e-Commerce data. It also provides easy to use content tools & functionalities that allow us to present great content to our customers online. I would recommend using CIMM2 to a number of other distributors like us. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Training tools & documents, but Unilog is getting there. We have access to a lot more training videos & documents today than we did in the beginning. I hope to see a lot more videos for training & "how to" documentation. That is always helpful to maintain consistency in use of CIMM2 among my team. Review collected by and hosted on G2.com.

Recommendations to others considering Unilog:

Take your time with implementation processes so you can get everything locked down in the beginning. Converse with Unilog Community and other users to ask questions, get suggestions and see "how did they do things?". Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

It gives us the ability to easily manage the tools & content that allow us to cast the wider net and be better noticed than our competitors. We are attracting millennials in an industry that has struggled doing so in the past. Our customers our more engaged and we are solving issues with their own processes by providing solutions through our new e-Commerce platform. After hours work is better managed when the customer has some control and online access to the content. Sharing product content documents, for example, specification sheets, has never been easier with the quickest turn around by the click of a button. By using our new e-Commerce platform, customers are freeing up some of our inside sales reps' time to spend on bigger projects and deals that need their full attention. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Thank you for your kind words, Andrea!

Verified User in Wholesale
EW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

The PIM has the ability to pull data directly from the product data warehouse we use. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Support is limited and delayed. Training even more so. Review collected by and hosted on G2.com.

Recommendations to others considering Unilog:

You need to have someone in-house or consulting that understands e-commerce needs, how it connects to your ERP, and how to keep an e-commerce project on track. While Unilog provides a great product, I don't believe we would be live now if we did not have an outsourced contractor managing the project. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Again, the PIM is really good. Review collected by and hosted on G2.com.

Juan O.
JO
Executive Director, eCommerce & IT
Business Supplies and Equipment
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

CIMM2 allows me to see all of my items and manage the publishing to the multiple sites, public and private, that we have built to support our business. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

The views used for product categorization could be cleaner. However, I believe this is being addressed with the new version of the product. Review collected by and hosted on G2.com.

Recommendations to others considering Unilog:

Spend the time to develop the category tree that best represents your product set and allows for future expansion should the need arise. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

We are using our web presence in an effort to stand out from our competition and to provide a tightly-integrated customer experience for select companies. CIMM2 has allowed us to quickly publish millions of items and maintain them while providing integrated ordering and company account access through a secure service layer. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Juan, thank you for taking the time to write this detailed review of CIMM2!

Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

Flexibilty and scalability of solution is something that is very important to our business and future success of the product Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Time invested in regular setup calls doesn't seem as efficient as it could be Review collected by and hosted on G2.com.

Recommendations to others considering Unilog:

Have a staff member fully engaged and individually responsible for the implementation. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

We are new to ecommerce, so we're attempting to create a self service portal for customers, freeing up CSR time. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

Search, by far. Much more intuitive than what we had before. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Features continuously not working; inconsistent placement of save buttons; inability to edit everything ourselves (would be nice to not have to rely on company to switch some issues out). Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

A more intuitive web store...this makes it possible to more effectively sell online. The improvement in search is awesome. Review collected by and hosted on G2.com.

Scott M.
SM
Principal
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

The CIMM2 has become a focal point for both product and marketing information with which we are able to communicate with our customers. The backend tools can do a wide variety of functions previously unavailable in web order entry. Our implementation was well organization, and Unilog’s customer focused support was well received by our organization. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

The amount of time spend to develop the both site taxonomy and product content in a way that best represents our products in a B2B environment. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

We are better able to engage B2B customers with timely product introductions and content on our new e-Commerce platform. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Hi Scott, thank you for sharing your insightful review of CIMM2!

Verified User in Aviation & Aerospace
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

The platform is easy to learn and navigate for Customer and User maintenance. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

The html static page creation can be difficult. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Syncing our ERP system to the web has been beneficial. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Thank you for your feedback!

Verified User in Medical Devices
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

Usability and navigation are straight forward Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Some of the support documentations are lacking Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Building an ecommerce platform Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Thank you for your review of CIMM2!