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Unilog Reviews & Product Details - Page 4

Unilog Overview

What is Unilog?

Unilog CIMM2 is a powerful, affordable cloud-based B2B eCommerce solution designed specifically for mid-market distributors, manufacturers, and wholesalers. We are the only platform that offers a unified commerce solution, bundling product data and content enrichment services with advanced digital commerce capabilities. Core components of the platform include product information management (PIM), a content management system (CMS), the commerce module, site search configuration, event management, and a mobile app. CIMM2 was designed with the unique demands of the B2B buyer in mind: multiple purchasing roles, quick order pads, flexible payment options, punchout, a sales rep access module, and more. Our customers routinely deploy highly complex catalogs with tens of thousands to millions of SKUs and require tight ERP or POS systems integration to enable customer-specific pricing, customer-defined part numbers, and real-time item availability. Unilog enables distributors, manufacturers, and wholesalers to centrally manage their entire product information catalog, including built-in data quality checks, digital asset management, and the ability to publish product data to other platforms. Embedded event management enables customers to view and register for product demonstrations, training classes, technical certifications, customer appreciation days, and other events – right from the website. Unilog recently unveiled FastTrack, a low-cost offering that helps independent distributors, manufacturers, and specialty hardgoods retailers rapidly deploy a digital catalog and cart – a need highlighted by the 2020 COVID-19 crisis. Unilog is widely recognized by industry analysts and customers alike for its progressive B2B eCommerce features, delightful customer site experience, and awesome product content.

Unilog Details
Discussions
Unilog Community
Languages Supported
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Product Description

A product from Unilog, CIMM2 is an enterprise, cloud-based e-commerce platform, designed specifically for B2B businesses.


Seller Details
Seller
Unilog
Year Founded
1998
HQ Location
Wayne, PA
Twitter
@Unilog1
988 Twitter followers
LinkedIn® Page
www.linkedin.com
777 employees on LinkedIn®

Scott F.
SF
Overview Provided by:
B2B Software and Technology Marketing Leader

Recent Unilog Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"Unilog - okay for basic"
There is a team that can make changes for you. They have a team state-side and in India so that is a perk for round-the-clock site maintenance.
Jennifer C.
JC
Jennifer C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great platform"
Ease of use in getting all the information in one place
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"CIMM2 Review"
Search Session and Introduction to CX1. I appreciate the leadership team taking time to engage with us and work on addressing some of the issues we...
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Unilog Media

Unilog Demo - CIMM2 Dashboard
A holistic view of your site's performance and your customer's behaviors.
Unilog Demo - Plumbers Supply Co.
Plumbers Supply has recently launched their new eCommerce site with approximately 30,000 enriched SKUs.
Unilog Demo - eCommerce Search Capabilities
Perhaps no single capability is as important to buyers as how they locate product information on your eCommerce site. If they can’t locate the information they need, they will look elsewhere. Unilog provides robust site search capabilities designed with the B2B buyer in mind. This dashboard shows...
Unilog Demo - Dixieline Lumber & Home Centers
With their updated eCommerce site, customers can now search over 50,000 products.
Unilog Demo - eCommerce Event Management Module
Just choose a date and time for the event, then provide details, costs (if any), and registration information. Each event appears on your eCommerce website where visitors can search, sign up, and pay online. This efficient tool also helps marketing and event organizers by generating registration ...
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53 Unilog Reviews

3.5 out of 5
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53 Unilog Reviews
3.5 out of 5
53 Unilog Reviews
3.5 out of 5

Overall Review Sentiment for UnilogQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

It works and is pretty easy to use. Changing things are quick. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

It is a very messy UI. There are a lot of features that need to be added. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Providing custom product lists for customers. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

I like the quality of all the pictures that do appear on the site Review collected by and hosted on G2.com.

What do you dislike about Unilog?

a lot

Nothing stays when you make major changes. Defaults seem to take over from initial setup Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

some support Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

Cimm2 is easy to navigate and use and fairly user friendly. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

The support dragged the process on and on. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Creating ECommerce site. Gives us the ability to sale worldwide. Review collected by and hosted on G2.com.

Tim N.
TN
Infrastructure Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Unilog?

The interface is easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

So far I've been nothing but impressed with the product. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

We are rolling out a full web redesign and e-commerce platform. CIMM2 is helping us create a modern and user friendly website. Review collected by and hosted on G2.com.

Verified User in Wholesale
EW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

PIMM design and search use. Good integration to ERP. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Navigational issues and numerous steps to refresh the database Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Managing complex B to B website and offering customer's best in breed website experience, Benefits realized: improved flow and ease of ordering. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Unilog?

Whenever we've needed a feature tweaked, fixed, or added, the CIMM2 team has been responsive Review collected by and hosted on G2.com.

What do you dislike about Unilog?

There have been more bugs that needed attention than we would have preferred Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

The ease of use for our customers has been a great benefit. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Thank you for taking the time to provide your honest review of CIMM2!

Scott C.
SC
Network and Database Specialist
Computer Networking
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

The depth of content is a huge benefit for us Review collected by and hosted on G2.com.

What do you dislike about Unilog?

The navigation interface is somewhat cumbersome Review collected by and hosted on G2.com.

Recommendations to others considering Unilog:

Don't rush - utilize all of the available training. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Content Syncronization Review collected by and hosted on G2.com.

ME
Vice President
Wholesale
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

We signed on a few months ago and at this time, the communication is excellent. The staff at Unilog has been conducting a very thorough discovery of our needs for our business.

The impressive part is the focus on the details that are capable of being part of the early discussions for implementation because the CIMM2 platform is well thought out and many of the paths that would be addressed much later are already carefully in place so we can focus on the unique needs of our business.

We have not launched yet, but today, I am very impressed and pleased to hear of the many ways they plan to continue to enhance CIMM2 over time. Great software and responsive service. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Nothing yet. We are a very new customer and the honeymoon hasn't ended yet, Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

Having invested in our B2B solution with three previous partners, we have been forced to settle and abandon all previous investments for a substantial loss. These firms claimed to understand B2B and when we asked for functions that would serve critical needs for any industrial products company, these partners would charge substantially to customize the software and it was never stable and reliable. Five years later, we decided to choke on the investment and start again with CIMM2. I can assure you we did our homework and we were shocked to see that this software already included nearly all of the "Custom" functions we paid so much to other firms to produce with failed results. We can offer our customers more than just an ecommerce website... we can provide an interactive experience that will strengthen relations, provide the customer with useful tools to customize their experience, build brand loyalty and provide informative and useful content in such an advanced way, we will be years ahead of our competitors in the most important growth area of our industry. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Thank you for the stellar review, Michael!

CG
IT Support
Wholesale
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

Cimm2 as a product integrated well into our ERP platform (Eclipse). It was this tight integration that allowed us to bring our e-commerce site from conception to delivery in under a year. Their product cataloging experts were also invaluable in getting our content online. They have become a valued partner. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

Make sure of your deliverables when you are defining the scope of your project. They have been fairly flexible but there has been some give an take. However this has been getting better as many of the grey areas have been rolled into the product now. Review collected by and hosted on G2.com.

Recommendations to others considering Unilog:

They are not the cheapest ERP solution provider but they offer a very complete solution and over the lifetime of the product what they offer is a value that cheaper solutions can not provide. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

This was a very well integrated and complete solution for bringing our e-commerce site to life. Without this product it likely would have never happened and because of it we have a competitive edge. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Thank you for reviewing CIMM2, Chris!

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Unilog?

I am learning a lot about coding in HTML. Because I have to work around parts of Cimm2. Review collected by and hosted on G2.com.

What do you dislike about Unilog?

In the Page Designer, moving sections of content around the page is difficult. Bullet points require coding. Videos do not post without alterations to the code. Images have disappeared from the database for no apparent reason. Review collected by and hosted on G2.com.

Recommendations to others considering Unilog:

Study. There will be adjustments. Review collected by and hosted on G2.com.

What problems is Unilog solving and how is that benefiting you?

We are using this as the database and backbone of a new website. Benefits? Lack of progress in the past months is pushing us further from going live. Review collected by and hosted on G2.com.

Response from Brie Wolf of Unilog CIMM2

Thank you for your honest feedback!