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53 Unilog Reviews
Overall Review Sentiment for Unilog
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Display on the home screen of colored pie charts of all our sales by vendor. Review collected by and hosted on G2.com.
Site is not very user friendly. I do not like the pull out menus on the left and right sides of the screen, I always forget they are there! Review collected by and hosted on G2.com.
It's an all around easy company to work with. for the most part the product is easy to figure out once you get in and mess around with it. If you have trouble figuring something out the staff is very good to help you. Also the new platform is a lot easier to use, it does have some glitches but a lot better with the upgrade to Touch Review collected by and hosted on G2.com.
We have gone live with the CIMMTouch and the issue i seem to have with this upgrade is there are some glitches in it. We have raised this to the attention of Unilog. Other then that it is pretty good. Review collected by and hosted on G2.com.
The software works; right out of the "box". This is the first major software implementation where the software did what was expected (demo'd). The implementation time was weeks, not months or even years. The technical support is outstanding and the entire support team (that I have had contact with) are knowledgeable, or even experts, in the software and even in our industry. We can comfortably say that we have a world class e-commerce solution to offer our customers. Review collected by and hosted on G2.com.
As an e-commerce solution, catalog, and PIM it is outstanding. As a web design piece it lags a bit behind other well know tools (WordPress, Adobe, etc.). As such there are some limitations to the design of static webpages - unless you know html programming (which I do not). My understanding though is that the newest version is much better. We recently reviewed this version and are looking forward to our upgrade. Review collected by and hosted on G2.com.
The overall layout appears fairly intuitive and easy to use. Review collected by and hosted on G2.com.
I dislike being forced to use a single web browser to bypass errors, but more than that, the number of errors including the ability to report an error is just a constant frustration. Review collected by and hosted on G2.com.
Ease of use, or the ability to find the answer in the Unilog University if I cant figure it out on my own. Review collected by and hosted on G2.com.
Our app for phones does not update when we update the site in CIMM2. Seems like that should update as soon as our website does. Working on the static pages is somewhat difficult. Just not very user friendly. Review collected by and hosted on G2.com.
The integration of multiple disciplines such as PIM and CMS.
The ability to have multiple people contributing on an ongoing basis.
The ability to get information in and out of the platform
I very much like how Unilog has invested in making the interface much more usable in CIMMTouch.
We are able to add content ourselves Review collected by and hosted on G2.com.
The old CIMM2 software interface at times was non intuitive, hard to find where certain functions should be located. Review collected by and hosted on G2.com.
In the newer version one of my favorite aspects is the ability to manage catalogs at a manufacturer level. Review collected by and hosted on G2.com.
There are still some bugs in the system, the biggest drawback is not being able to exclude updates to individual items. Review collected by and hosted on G2.com.
I really like how detailed everything is, many available options for one specific product. Review collected by and hosted on G2.com.
Everything is new to me right now so there is nothing I can think of that I truly dislike. Review collected by and hosted on G2.com.
