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I appreciate its flexibility to handle different types of data, as well as the team's willingness to make meaningful upgrades to the platform to accommadate new data and organization. Review collected by and hosted on G2.com.
It can be difficult to find the right button to accomplish specific tasks in the platform - often my requests for new features are answered with an email showing a vague symbol-button that does what I requested. Review collected by and hosted on G2.com.
38 out of 39 Total Reviews for Uncountable Web Platform
Overall Review Sentiment for Uncountable Web Platform
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It is very flexible in terms of its design, easy to customize to meet our needs. Failry straigh foward to learn how to use it, once the user is committed to using it. I also like the fact that we have the capabitliy to add additional customers, test methods, etc., without having to bother your technical team for small things. Your development team has been super helpful during the development and training stages. It was nice to have patient trainers to help my team get on board. I like the data visulization feature a lot though we still need to use it more often. Review collected by and hosted on G2.com.
It has worked well so far. Occasionaly, we ran into unknown hurdles and your techncial team was able to address right away. I think, some changes made in the background could have an impact to user experience (interfact). Review collected by and hosted on G2.com.
It enables us to organize all of our R&D data in one location, which helps with basic functions like searching and sorting as well as more complex functions such as building predictive models. This creates a lot of value in terms of initiating new product development projects with a more advanced starting point (due to the ease at which we can review historical data) and the ability to build strong models that help us more quickly arrive at an optimized material composition. It has also eliminated steps in our process of capturing data and simplified the work of our lab technicians. Review collected by and hosted on G2.com.
Uncountable is not the most user friendly in terms of preparing charts and graphs, but I believe that they are working on this. Also, it takes some initial time investment to configure the software to your particular materials and tests, but once established it saves time. Review collected by and hosted on G2.com.
Allows to struture lab data in a clear way, relatively user friendly for a data scientist to work with their data - use search and retrieve the records. We are able to collect and record considerably more data than we used to without Uncountable. Then, it is easy to search data by properties, outputs, find similar data across the projects using filters. I think this is a core strength of Uncountable for a material science lab.
I like that support staff is easily accessible and able to respond to our concers usually within a day or so. Review collected by and hosted on G2.com.
1. Project management related tools are on their own poorer than a standalone software like MS Project. 2 Visualization tools are more diffucult and less intuitive to use even than MS Excel. Scientist want customizations for graphs. 3. Same as 2 but for Compare view when aranging data in a table.. Thus, to keep everything within one platform people compromize many other things. Lack of customization. Review collected by and hosted on G2.com.
Uncountable Web Platform comes naked. I mean there is the basic platform, and the administrators and users can modify and adapt it as their business is managed. As an example, for us, we have 3 different "versions" of the same platform to fit 3 different "Business Units". Everything was put in place from scratch. A huge journey, not completely done yet!
We now have more that 100 users in the platform and most of them are using each day. Review collected by and hosted on G2.com.
It is the bad side of the advantage! The platform being "naked" when starting, the time and energy needed to deploy the platform is huge. It takes between 3 to 6 months to be well set up, and to make sure that users can freely navigate into it without having too many issues. Review collected by and hosted on G2.com.
Really useful as a massive database, and for bringing data all together for easier analysis. Really nice to have whole company with standardised way to show data, without just having a giant spreadsheet that breaks every time you open it. Review collected by and hosted on G2.com.
Lots of time spent in implementation. UI not very intuitive (have frequently have issues with onboarding people in them trying to find key buttons), and not very editable (e.g. with button size). Review collected by and hosted on G2.com.
being able to set restrictions, locks helps to organise a harmonised documentation and the overall oranization within the Laboratory including instruments, calender for tasks, ingredients, experiments etc; SAP linkage is possible; support is very professional; highly costumer applicable, Review collected by and hosted on G2.com.
some quality control features could be added (possibility of setting specs for each ingedient with creating an extra project); more describtions/how-tos on the service page for the more complex things (Setting a costum trigger, label) or a more intuitive/costmer freindly way for the generation (without coding experinece) Review collected by and hosted on G2.com.
In terms of using the Uncountable, it is nice that everything can be interconnected. You can link all information for experiments, products, and ingredients without having to worry about different databases, it's all located in one system and easily accessible. Review collected by and hosted on G2.com.
The downside is that the platform is still relatively new. Visually, it could be cleaned up to look more visually appealing and professional. Review collected by and hosted on G2.com.
It keeps all of our data organized and it is not getting lost anymore. It is accessible to others in the organization. Review collected by and hosted on G2.com.
The capabilities are quite advanced and this can be a downside in terms of a learning curve. In other words, it can be a challenge to utilize it fully if you are not spending time in there. Review collected by and hosted on G2.com.
Uncountable is highly recommended for standard operations in QA labs . Repetitive tasks can be displayed and handled in a good an easy, saving time, and workload.
The support from Uncountable is good and fast. Review collected by and hosted on G2.com.
For specialised tasks which appear in daily R&D live, and not repeating tasks it is not recommended. For companies without having all PC integrated in a network, there is no benefit, because of loosing time by manual data transfer.
The application itself will work betr Review collected by and hosted on G2.com.

The platform has good features regarding unique sample traceability and lot and inventory management. Review collected by and hosted on G2.com.
Some features such as workflow management and electrochemical data management have not been integrated into the program to the capacity that we would like. Review collected by and hosted on G2.com.