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17 out of 18 Total Reviews for Unblu
Overall Review Sentiment for Unblu
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Unblu is especially good at enabling clients’ communication to be safe and legal. This is particularly true when it comes to starting co-browsing sessions it does not require much effort. This is because such a system encourages teamwork and ensures that customer loyalty is cultivated and maintained. Review collected by and hosted on G2.com.
Unblu’s file sharing feature is inconvenient. Handling large scanned financial documents for uploading and downloading uses time and is not very smooth. Small file size limitations mean that I have to divide files into smaller sections, which introduces additional steps and slows down the process. Review collected by and hosted on G2.com.
Unblu distinguishes out due to its simple setup and seamless integration. What I value the most is its safe co-browsing feature, which allows agents to navigate online pages alongside customers. It stays efficient and successful thanks to responsive asistance and regular updates. It's a wonderful way to improve customer interactions. Review collected by and hosted on G2.com.
Unblu performs admirably overall, but the interface can feel cluttered at times. Furthemore, uploading and downloading huge files can be time- consuming and unreliable. Review collected by and hosted on G2.com.
The easy to use interface and the fact that it is a one stop solution for so many things. Review collected by and hosted on G2.com.
Too vast, But the instructions and the arrangements are clear so no issues. Review collected by and hosted on G2.com.
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Unblu is an easy communicating tool. We can access the database very easily just by entering the chat room. Review collected by and hosted on G2.com.
The quality is a bit low as comparing to Zoom Review collected by and hosted on G2.com.
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The best thing I like about Unblu is its secure co-browsing capability, allowing agents to navigate web pages with customers in real-time for effective, personalized assistance. Review collected by and hosted on G2.com.
There are certain features that are complex that require significant amount of training and adaptation. If someone is technically sound and understand complex methodologies, they will love Unblu. Review collected by and hosted on G2.com.
It's good tool where we were able to to connect directly to our customer through live chat box Review collected by and hosted on G2.com.
Uploading and downloading of large files is time taking task and not really smooth Review collected by and hosted on G2.com.
It is a great platform that empower financial organization to develop trusting and value generating relationships through hybrid engagement solutions. Review collected by and hosted on G2.com.
There is nothing I dislike aboy unblu, everything is great. Review collected by and hosted on G2.com.
The co-browsing feature is particularly impressive. allowing agents to guide customer through complex forms or processes in real time Review collected by and hosted on G2.com.
advance function may require additional training Review collected by and hosted on G2.com.