Explore the best alternatives to Unblu for users who need new software features or want to try different solutions. Other important factors to consider when researching alternatives to Unblu include screen sharing and features. The best overall Unblu alternative is Freshdesk. Other similar apps like Unblu are Genesys Cloud CX, TeamViewer, Zendesk Support Suite, and Salesforce Service Cloud. Unblu alternatives can be found in Other Finance & Insurance Software but may also be in Help Desk Software or Contact Center Software.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: • Cut resolution time by leading customers directly on-screen with top-tier co-browsing • Quickly identify bugs and issues by recording and analyzing user sessions • Troubleshoot effortlessly with console logs, error data, and device details • Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: • No-download co-browsing with chat, screen sharing, and annotation tools • Schedule cobrowsing calls for later • Inbound cobrowsing feature (users can request you start a session with them) • Automatic detection of user frustration signals (like rage clicks) • AI-generated transcripts and summaries • Customizable privacy controls
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.
Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: • Cut resolution time by leading customers directly on-screen with top-tier co-browsing • Quickly identify bugs and issues by recording and analyzing user sessions • Troubleshoot effortlessly with console logs, error data, and device details • Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: • No-download co-browsing with chat, screen sharing, and annotation tools • Schedule cobrowsing calls for later • Inbound cobrowsing feature (users can request you start a session with them) • Automatic detection of user frustration signals (like rage clicks) • AI-generated transcripts and summaries • Customizable privacy controls