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Unata Reviews & Product Details

Marcy S.
MS
Freelance Writer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Unata?

I enjoyed using their software when I worked with Instacart. It was easy to use, and it never seemed to have issues. I could chat with the customers without them seeing my personal phone number and that was nice. Review collected by and hosted on G2.com.

What do you dislike about Unata?

I can't think of anything that I disliked. Review collected by and hosted on G2.com.

What problems is Unata solving and how is that benefiting you?

I no longer use their software with Instacart. I had no issues previously. Review collected by and hosted on G2.com.

Unata Overview

What is Unata?

Unata has been building the grocery shopping experience of the future, with a white-label digital grocery platform that spans the entire digital customer experience from website to eCommerce to digital loyalty and more.

Unata Details
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Product Description

Unata has been building the grocery shopping experience of the future, with a white-label digital grocery platform that spans the entire digital customer experience from website to eCommerce to digital loyalty and more.


Seller Details
Seller
Instacart
HQ Location
San Francisco, CA
Twitter
@Instacart
64,728 Twitter followers
LinkedIn® Page
www.linkedin.com
21,329 employees on LinkedIn®

Recent Unata Reviews

Marcy S.
MS
Marcy S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Very user friendly software!"
I enjoyed using their software when I worked with Instacart. It was easy to use, and it never seemed to have issues. I could chat with the custome...
NN
Nguyen N.Mid-Market (51-1000 emp.)
4.5 out of 5
"Helps me encourage repeat business"
From customer angle, Unata’s white-label platform provided smooth shopping experience for groceries online. I can coordinate the coloring and the l...
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1 out of 2 Total Reviews for Unata

4.3 out of 5
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1 out of 2 Total Reviews for Unata
4.3 out of 5
1 out of 2 Total Reviews for Unata
4.3 out of 5
G2 reviews are authentic and verified.
NN
Employee Relations Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Unata?

From customer angle, Unata’s white-label platform provided smooth shopping experience for groceries online. I can coordinate the coloring and the layout of the platform to that of my store thus making my customers feel at ease and secure. Review collected by and hosted on G2.com.

What do you dislike about Unata?

The order management cannot be easily adapted is one of my biggest concerns with Unata. I am also unable to amend or cancel orders once they have been made, especially when a customer wants to make some changes or there is a stockout. Review collected by and hosted on G2.com.

What problems is Unata solving and how is that benefiting you?

Unata has been helpful for my grocery business because of the online platform it offers in meeting my need. It assists the customers by easing the processes involved in the buying decision as well as the ordering, delivery or pick-up of products bought online. Review collected by and hosted on G2.com.

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