Umnico Pricing Overview

Umnico at a glance

Umnico provides its basic functionality for free. Advanced features subscription price depends on the number of connected channels, the period, and the number of operators who access the platform.

Umnico has 3 pricing editions. A free trial of Umnico is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Name	Price	Features
Freemium	Free	Live Chat Social CRM Sales Automation Shared Mailbox
Custom	Starting at $7.00Per Month	Develop your own pricing plan Live Chat Social CRM Shared Mailbox Team Management Instant Messengers Integration Social Media Integration CRM Integration Advanced Analytics Sales Automation Onboarding Show More
Enterprise	Contact Us	Special rates designed for enterprise users with a large number of employees and communication channels Live Chat Social CRM Shared Mailbox Custom Sales Automation Team Management Instant Messengers Integration Social Media Integration CRM Integration Advanced Analytics Onboarding & Free tutorial Messaging API VoIP Ad-hoc Solutions Show More

Umnico pricing & plans

Free Trial is available

Pricing information for Umnico is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Umnico must be conducted with the seller.

Pricing information was last updated on October 10, 2024

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Umnico Alternatives Pricing

The following is a quick overview of editions offered by other Customer Communications Management Software

Intercom Essential	$39.001 Seat Per Month	The customer support plan for individuals, startups, and small businesses. Shared inbox Fin AI chatbot Public help center Ticketing system Channels: phone, live chat, social, email, SMS, WhatsApp Basic chatbots and automations Inbox views Fin AI Assist Fin AI Answers Banner messages Custom objects and events Pre-built reports Show More
Zoho Desk FREE	$0.00	Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24*5 Email Support Help Center Predefined SLAs Macros Show More
Salesforce Service Cloud Starter Suite	Starting at $25.001 User Per Month	The simple CRM suite for marketing, sales, service, and commerce. Case Management Knowledge Management Salesforce Mobile App Customizable Reports and Dashboards Task Management, Activity Feed Lightning App Builder AppExchange App Integration Show More

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various Umnico alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Umnico Categories on G2

Customer Communications Management

Umnico Pricing Reviews

El Z.

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic Review from User Profile

Mar 25, 2024

"Light CRM & communication center with rich functionality"

What do you like best about Umnico?

Umnico excels in providing omnichannel communication capabilities, allowing me to interact seamlessly with customers across multiple channels, including popular messengers (WhatsApp, Telegram, Facebook Messenger). It also facilitates effective lead tracking and management, helping capture, organize, and nurture leads efficiently. Review collected by and hosted on G2.com.

What do you dislike about Umnico?

While Umnico offers CRM integration capabilities, we faced integration challenges and require additional customization to seamlessly integrate Umnico with current sales tools. Ensuring smooth integration without data loss or compatibility issues is essential for maintaining operational continuity. Review collected by and hosted on G2.com.

What problems is Umnico solving and how is that benefiting you?

It streamlines our customer communicatiopns, and, in addition, enables to automate repetitive tasks, streamline communication workflows, and enhance operational efficiency. Review collected by and hosted on G2.com.

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Helpful?

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Arsen N.

Co-Founder

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Oct 15, 2024

"Unfair Charges After Cancellation Request Ignored"

What do you like best about Umnico?

One thing I initially appreciated about Umnico was its user-friendly interface, but it turned out to be incomplete. The web version of the site is in English, while the mobile apps are only available in Russian, which created inconsistency and made it harder to use across different devices. Review collected by and hosted on G2.com.

What do you dislike about Umnico?

I had a frustrating experience with Umnico. Despite stopping the use of their service and contacting support multiple times to cancel my account, I was still charged repeatedly. The cancellation process didn’t work on their platform, and even after notifying them well in advance, I continued to receive charges—months after I last logged in. It feels unfair and unprofessional to charge customers after they’ve clearly requested to cancel. I wouldn’t recommend this service due to their lack of response and transparency regarding cancellations. Review collected by and hosted on G2.com.

What problems is Umnico solving and how is that benefiting you?

Umnico helps by bringing messages from different platforms like WhatsApp and Facebook into one place, making it easier to manage all communications. This can save time and make things more efficient. However, for me, the incomplete features and language issues made it less helpful. Review collected by and hosted on G2.com.

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Response from Andrey Palagin of Umnico

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Nov 08, 2024

Dear Ares,

We apologize for any inconvenience you encountered while canceling your subscription and recurring payments. We understand that this process can be frustrating, and we regret that your experience did not meet your expectations.

Our team has thoroughly investigated your inquiries regarding the removal of your credit card from your profile and have confirmed that our support team followed all necessary procedures. Due to data security regulations, our specialists do not have direct access to any sensitive financial information of our client. Only you, as the account holder, can manage your payment methods. Hence, they can only be removed by you. While our support team repeatedly guided you through the steps to cancel your subscription and remove your credit card, it seems there was a misunderstanding that led to the subscription renewal.

As a token of our appreciation and to make amends, we would like to offer you a complimentary three-month subscription. Please contact your account manager to redeem this offer. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.

Helpful?