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UJET Pricing Overview

UJET at a glance

UJET is disrupting the pricing for Cloud customer support providers by drastically reducing per minute call charges. We don't think it makes sense to add excessive margins to per-minute pricing. This common practice fails to incentivize your provider to help you reduce call duration and call transfer time and increase first call resolution. The result is an average of 30% reduction in total cost of operations for telephony support. Chat and voices are priced on a per-user basis. Add-on features include In-call MMS/SMS and Payment processing. Contact Sales for pricing.

NamePriceFeatures
UJET Voice and Chat
Contact Vendor
Voice and Chat can be purchased separately or as a bundle. There is a per user license cost and highly reduced and competitive usage costs, encouraging UJET to share your focus of efficiency gains.
  • Full Implementation Services
  • Native Mobile and Web SDKs and APIs
  • Smart Routing via CRM and API
  • CRM Adapters (Salesforce, Microsoft Dynamics, Zendesk, Kustomer, and Custom)
  • Real Time Supervisor Reporting and Monitoring

UJET pricing & plans

Free Trial is available
Pricing information for UJET is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase UJET must be conducted with the seller.
Pricing information was last updated on October 09, 2024
Questions about pricing?

UJET Pricing Reviews

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about UJET?

UJET is a customer experience platform that I like for its omnichannel approach, which allows integrating different communication channels in one place. Its advantages include an easy-to-use interface, ability to personalize the customer experience and analytics tools to improve service. In addition, its flexibility and scalability are strengths that stand out in the customer service arena. Review collected by and hosted on G2.com.

What do you dislike about UJET?

Some users may find that UJET's pricing structure or the limitations of specific functions are aspects that could be improved. As with any platform, there may be certain aspects that some users may find less favorable depending on their specific needs or expectations. Review collected by and hosted on G2.com.

What problems is UJET solving and how is that benefiting you?

UJET allows me to streamline and improve customer service by providing multiple communication channels. It solves problems related to fragmentation of customer interactions across different platforms, improving the overall customer experience. In my case, it benefits me by providing a consolidated and efficient system to manage queries seamlessly across multiple channels, enabling smoother interactions and better support. Review collected by and hosted on G2.com.

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