Uber Eats for Merchants Pros and Cons

Easy ordering and offers a wide variety of restaurants. The app has an easy payment system and is user-friendly. Review collected by and hosted on G2.com.

Lack of customer support options available to user and other IT Company who also uses the platform. Review collected by and hosted on G2.com.

#Most favorite user Interface among all in the market in online food ordering platforms.

#Great deals and actual rates of food.

#Delivery partners are also good and on time.

#perfect live location. Review collected by and hosted on G2.com.

#I faced that it blocked my account, and it is tough to reactivate the report as I faced.

#They must have made an easy process to re-activate the account. Review collected by and hosted on G2.com.

I love the customer service of the delivery people that come with our meals after ordered. I also love the real-time app that allows you to see where your driver is located with your meal. Review collected by and hosted on G2.com.

I wish there would be even more contact options to reach your driver and possible real time snap chat type features. Review collected by and hosted on G2.com.

Uber Eats provides such a wide selection of restaurants, including some of the best and trendiest ones around. You get delicious food that usually arrives nice and hot at minimal extra expense (the delivery fees are minimal). Review collected by and hosted on G2.com.

It can sometimes take a while for your food to arrive after placing your order. But I think that's to do with the restaurants and their capacity and is no fault of the App's. Review collected by and hosted on G2.com.

Easy to search for restaurants and simple user interface are two good qualities about the uber eats app. Also, the delivery time is quite less compared to other food delivery apps. Review collected by and hosted on G2.com.

The thing I dislike about uber eats is that we cannot cancel the order once placed and also the delivery charge is also high some times. If these two issues can be resolved, it can give a tough competition to other apps Review collected by and hosted on G2.com.

The selection of restaurants, groceries, mini markets, also the tracking of viewing of your order. Review collected by and hosted on G2.com.

There are very little promotions for current customers that are loyal. Review collected by and hosted on G2.com.

The user Interface is very friendly it is very easy to search for the Restaurants and book the food in the uber eats application. The delivery is very fast when compared to its compitators. In case of any support it is very easy to connect to Customer Service. Review collected by and hosted on G2.com.

Some Restaurants charge the High Delivery fees while Ordering the food. Sometimes the Ordered package will not be completely Packed. Otherwise Uber eats is a good option to Order the food and Enjoy the food in Home. Review collected by and hosted on G2.com.

Im a real fan of how convenient it is to order food from a large selection of places and get it delivered to your door rather than being limited to only the places that offer delivery. They make it really easy to order on the app and your information auto saves to make check out fast every time. Review collected by and hosted on G2.com.

My major issue is communication between the delivery driver and the customer. We are not given a number to allow us to contact the delivery driver if there are any issues or if there were any mistakes made during the check-out process. It has happened multiple times in which I make an order, and it isn't left at my door. It gets delivered to my neighbor or left in a different part of the building, and there is no way for me to contact the driver. I'm left to wait until they contact me if they don't just drop off my order anywhere and leave. I also can't leave a review until the app prompts me to, and the Uber Eats customer service is not helpful. Review collected by and hosted on G2.com.

Uber eats is the easiest way of the food ordering method; it has various food items on this app, and a lot of restaurants were registered on this application. Uber eats app support for IOS & Android both and we can use the web interface as well to order the food and it has web interface as well so we can make orders through the web site as well and we can integrate our credit cards to it and no need for cash payments anymore, Review collected by and hosted on G2.com.

When one time places the order, we cannot cancel the order after placing it. this is a negative factor if we mistakenly choose something there is no option for return back. Review collected by and hosted on G2.com.

The facility in which you can feed your family at any given time Review collected by and hosted on G2.com.

nothing in uber just some of the limitations with merchants Review collected by and hosted on G2.com.