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Twilio SendGrid Email API Reviews & Product Details - Page 2

Twilio SendGrid Email API Overview

What is Twilio SendGrid Email API?

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program.

Twilio SendGrid Email API Details
Languages Supported
English
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Product Description

Twilio SendGrid Email API- Integrate in minutes with our email API.


Seller Details
Seller
Twilio
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@twilio
82,196 Twitter followers
LinkedIn® Page
www.linkedin.com
6,348 employees on LinkedIn®
Ownership
NYSE: TWLO
Total Revenue (USD mm)
$1,761
Description

Twilio is a cloud communications platform that enables developers and businesses to integrate various communication capabilities into their applications. It offers services such as voice, SMS, video, and email, allowing users to connect with customers through multiple channels. Twilio provides APIs and tools that simplify the process of building and scaling communication features, making it easier for companies to enhance customer engagement and streamline communication workflows. For more information, visit their website at https://www.twilio.com.


Steph D.
SD
Overview Provided by:

Recent Twilio SendGrid Email API Reviews

Franco P.
FP
Franco P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great way to send email from other platforms"
In a few steps i created an account and get the API key. It works great also in the free version.
RK
rohit K.Enterprise (> 1000 emp.)
5.0 out of 5
"Good Product and support"
ease of integration and user friendly gui.
Michael S.
MS
Michael S.Small-Business (50 or fewer emp.)
4.5 out of 5
"New User but very happy with the software"
Excellent reporting and the API Key was straightforward to integrate with the 3rd party software I am using
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Twilio SendGrid Email API Media

Twilio SendGrid Email API Demo - Share a Single Email Platform With Your Whole Team
Secure account sharing, delivery and engagement dashboards, and template management tools allow you to work together easily.
Twilio SendGrid Email API Demo - Optimize Your Inbox Delivery and Engagement
Improve deliverability with domain authentication and link customization, whether sending from shared IP pools or a dedicated IP.
Twilio SendGrid Email API Demo - Integrate and Deliver via SMTP or API in 5 Minutes or Less
Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.
Twilio SendGrid Email API Demo - Expedite Your Integration With Robust Documentation
Integrate and easily send email from your app, whether it's a CMS, framework, CRM, or your own code.
Twilio SendGrid Email API Demo - Understand The Delivery Journey and User Engagement for Every Email
Gain full visibility into each of your email messages with our enhanced analytics and email activity feed.
Answer a few questions to help the Twilio SendGrid Email API community
Have you used Twilio SendGrid Email API before?
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Video Reviews

354 Twilio SendGrid Email API Reviews

4.0 out of 5
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354 Twilio SendGrid Email API Reviews
4.0 out of 5
354 Twilio SendGrid Email API Reviews
4.0 out of 5

Twilio SendGrid Email API Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Twilio SendGrid Email APIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Asif M.
AM
Associate Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

First and foremost, the reliability of Twilio SendGrid is unmatched. The API ensures that emails are delivered promptly and consistently without the hassle of managing complex email infrastructure. With Twilio's extensive network of servers, emails are sent efficiently, minimising the chances of them ending up in spam folders or being undelivered altogether.

Another standout feature is the scalability of Twilio SendGrid. Whether you're sending a handful of emails or running large-scale email campaigns, the API effortlessly handles the workload. This scalability is particularly valuable for businesses that experience fluctuating email volumes or those planning to expand their reach in the future.

Moreover, Twilio SendGrid's email customisation options are impressive. From designing visually appealing templates to personalising content based on user preferences, the API allows for seamless branding and targeted messaging. This flexibility ensures that each email feels tailored to the recipient, enhancing the user experience.

Lastly, Twilio's commitment to security is evident in the comprehensive measures implemented within the SendGrid Email API. With features like authentication, encryption, and SPF/DKIM validation, users can rest assured that their emails are protected from unauthorised access and spoofing attempts. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

One aspect that could be improved is the complexity of the initial setup process. Setting up Twilio SendGrid Email API requires some technical expertise, and the documentation provided could be more beginner-friendly. Simplifying the onboarding process and providing more intuitive resources would greatly benefit users who are new to the API.

Another area where Twilio SendGrid Email API falls short is in its email template editor. While the API allows for customization, the template editor lacks advanced features and can be somewhat limited in terms of design capabilities. Enhancing the template editor with more intuitive drag-and-drop functionality and a wider range of pre-designed templates would make email creation more efficient and visually appealing. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Reliable Email Delivery: One of the core challenges in email communication is ensuring reliable delivery. Twilio SendGrid Email API addresses this issue by leveraging a robust infrastructure and delivery optimization techniques. It handles complex tasks such as managing sender reputation, handling bounces and spam reports, and implementing authentication protocols like SPF and DKIM. As a result, emails are more likely to reach the recipients' inbox, reducing the risk of undelivered or lost messages. This reliability ensures that important information, notifications, and marketing campaigns reach the intended audience consistently.

Scalability and Performance: Scaling email delivery infrastructure can be a significant undertaking for businesses, particularly during peak periods or when handling large email volumes. Twilio SendGrid Email API offers a scalable solution that can handle varying workloads effortlessly. Whether you need to send a handful of transactional emails or execute massive marketing campaigns, the API efficiently manages the volume without compromising performance. This scalability ensures that businesses can expand their email reach and accommodate growing demands seamlessly.

Analytics and Optimization: Understanding the effectiveness of email campaigns is vital for businesses to refine their strategies and improve results. Twilio SendGrid Email API provides comprehensive analytics and reporting capabilities. Users can access valuable insights such as open rates, click-through rates, engagement metrics, and bounce rates. This data empowers businesses to measure the impact of their email campaigns, identify areas for improvement, and optimize their email content, timing, and targeting.By leveraging these insights, businesses can enhance engagement, increase conversions, and build stronger relationships with their audience. Review collected by and hosted on G2.com.

Arjay Q.
AQ
Team Leader
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Twilio SendGrid Email API?

Trace of each email sent and communicated. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Limited information shared to understanding the communication sent out. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Able to trace the date when the communication was sent out and the time stamp of when it was retrieved by the recipient. Review collected by and hosted on G2.com.

Lucas F.
LF
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

I recently had the opportunity to use the Twilio SendGrid Email API, and I'm impressed with its functionality and performance. This email delivery platform is a robust and reliable solution, offering a wide range of features that perfectly meet the needs of any business or developer. In this review, I would like to highlight the strengths and benefits I found when using the Twilio SendGrid Email API.

User-Friendly Interface and Easy Integration:

One of the first things that impressed me about the Twilio SendGrid Email API was its intuitive and user-friendly interface. The provided documentation is clear and concise, making integration with my existing system a breeze. Additionally, they offer well-documented code libraries for various programming languages, making implementation quick and painless.

Advanced Customization Features:

The Twilio SendGrid Email API provides a wide range of advanced customization features, allowing me to create highly personalized and engaging emails. By using dynamic variables, I can segment and customize content based on recipients' preferences and characteristics. This results in more targeted and effective communications, improving response rates and customer engagement.

Reliable Delivery and Scalability:

One of the biggest concerns when sending mass emails is ensuring they reach recipients' inboxes and aren't marked as spam. The Twilio SendGrid Email API exceeded my expectations in this aspect. Its delivery infrastructure is highly reliable, ensuring an extremely high delivery rate. Furthermore, they have partnerships with trusted email providers and have implemented best sending practices to ensure my emails have the best chance of reaching recipients' inboxes. Additionally, the platform is highly scalable, allowing me to send emails in high volume without performance issues.

Detailed Analytics and Monitoring:

The Twilio SendGrid Email API provides a wide range of analytics and monitoring features, allowing me to track the performance of my email campaigns in real-time. I can obtain important metrics such as open rates, click-through rates, and bounce rates to assess the success of my campaigns and make informed decisions for future optimization. This real-time visibility is invaluable for understanding recipient engagement and improving the effectiveness of my email marketing strategies.

Conclusion:

In summary, the Twilio SendGrid Email API is a powerful and reliable email delivery solution, offering advanced customization features, reliable delivery and scalability, as well as detailed analytics. Its user-friendly interface and clear documentation make integration quick and easy. If you're looking for a solution to streamline your email delivery and enhance your email marketing efforts, I highly recommend the Twilio SendGrid Email API. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

One aspect that stands out is the pricing for dedicated servers, which I find to be expensive. This can be problematic as having access to this functionality is essential for preventing emails from ending up in recipients' spam folders. Lower-priced options for dedicated servers or alternative pricing models could make this service more accessible to a wider range of users. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

The Twilio SendGrid Email API solves the problem of efficiently delivering notifications to our users through our SaaS platform. Prior to using Twilio SendGrid, we encountered challenges in reliably delivering email notifications to our users' inboxes. These issues affected our ability to effectively communicate with our users and ensure that important updates and notifications reached them in a timely manner.

By integrating Twilio SendGrid Email API into our platform, we have been able to benefit in several ways. Firstly, the reliable delivery infrastructure of Twilio SendGrid ensures that our emails have a high chance of reaching recipients' inboxes instead of being marked as spam. This has significantly improved the overall deliverability of our notifications.

Secondly, the advanced customization features provided by Twilio SendGrid allow us to personalize our email notifications, tailoring them to each user's preferences and characteristics. This level of personalization helps to enhance user engagement and improve the effectiveness of our communication.

Furthermore, the detailed analytics and monitoring capabilities offered by Twilio SendGrid Email API enable us to track the performance of our email notifications in real-time. We can measure metrics such as open rates, click-through rates, and bounce rates, which provide valuable insights into the effectiveness of our notifications. This data-driven approach allows us to make informed decisions and optimize our email notification strategies for better user engagement.

Overall, Twilio SendGrid Email API has solved our email delivery challenges and significantly improved our ability to efficiently deliver notifications to our users. It has enhanced the reliability, personalization, and tracking of our email communications, ultimately benefiting our SaaS platform and ensuring effective communication with our user base. Review collected by and hosted on G2.com.

KC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Twilio SendGrid Email API?

I haven't been able to try as SendGrid automatically blocked our account. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

On setting up the integration from Azure, Sendgrid didn't work, as it automatically blocked our account.

Raising a support request is difficult, because of being unable to sign in. Once we did manage, there was no response from support either.

I suggest to save your time and don't use SendGrid! Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Automatically sending emails Review collected by and hosted on G2.com.

Subash P.
SP
DevOps Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

Ability to send bulk number of sms using SMTP. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Limitation of recipients and the max limit of attachment Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Emails are getting delivered on time. Level of spam is very low. Review collected by and hosted on G2.com.

Patrick N.
PN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

Deliverability is good. High open and click rates. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Integration is not easy. Customer service is so so. They are stringent on who you are sending to and how you send. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Beats manually sending emails. I think deliverability is best of all email services that I have used like mailgun. Better than Gmail for sure. Review collected by and hosted on G2.com.

Raj V.
RV
Software Developer Trainee
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

I'm a full stack developer. I have used Twilio sendgrid at my one of project, in that project basically I have to varify that user when he or she registered. This service helped me to send the email for varification to that particular user. Some things are the best in sendgrid which I appreciate that, like it is open-source. Even we can use in our project at a testing time. It is also provide the range of mails to send in one month. Anyone can use the email service which have provided by Twilio sendgrid email API. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

That one thing which I have faced when I have create my account at Twilio sendgrid. I have faced some error, like you are unauthorised, I am not able to varify and Authorize myself . So i wish this kind of issues should not faces by others users of Twilio sendgrid. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

One of the problem which I had faced, to varify your account after the registered your self at Twilio sendgrid. Some time user can't able to varify their account. So I would like to say that if this problem solved at this time then after the allover services which have provided by Twilio sendgrid is much better than others. All overall the experience with it is so good. Review collected by and hosted on G2.com.

Karan V.
KV
Junior Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Twilio SendGrid Email API?

In today's era businesses needs marketing to increase their sells. Marketing is most important to do business. For that this amazing feature we can use. We can easily integrate API to send automatic email messages to customers. This is very fast API in runtime and rate of success is very high. And this is also very reliable for developers also to integrate with their application. And I have already integrate Twilio email api with Shopify Laravel app. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

As per my experience with API I not found and drawback. But email API integration with Shopify Laravel app is some difficult for me at first time. After one time integration we can easily integrate with our app. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Twilio continues work on security of API. There are very secure layer that provides high security. Twilio is improving the success rate for sending emails. We can easily send emails in bulk. Review collected by and hosted on G2.com.

NV
Marketing Manager CRM
Machinery
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Twilio SendGrid Email API?

Solves all our cares for trasnactional emails. We use sendgrid as extension to our CRM for better and reliable results in transactional emails. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

It is not that intuitive to connect and template management could have been better.

The editor in Sendgrid was not the best compared to competitors Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use it for internal and external transactional emails. Review collected by and hosted on G2.com.

SG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

We liked the fact that we could start with a free tier and when we grew and knew we had a good business transform our account to a PRO plan. Now we have 2 account each credit worth of more than 150k recurring every month.

Payment option and fexibility is also pretty good. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

We havent face any issue with sendgrid

For tracking purposes they use their sendgrid tracking URL, which has a bad effect on our very important email campaigns. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We needed a very realiable email service provider to send mails to clients. As you know the importance of sending client emails and to make them fall in inbox is itself a difficult task. Sendgrid does that in a realiable and convincing way. Review collected by and hosted on G2.com.