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Top Rated Twilio SendGrid Email API Alternatives

Twilio SendGrid Email API Reviews & Product Details

Lucas F.
LF
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

I recently had the opportunity to use the Twilio SendGrid Email API, and I'm impressed with its functionality and performance. This email delivery platform is a robust and reliable solution, offering a wide range of features that perfectly meet the needs of any business or developer. In this review, I would like to highlight the strengths and benefits I found when using the Twilio SendGrid Email API.

User-Friendly Interface and Easy Integration:

One of the first things that impressed me about the Twilio SendGrid Email API was its intuitive and user-friendly interface. The provided documentation is clear and concise, making integration with my existing system a breeze. Additionally, they offer well-documented code libraries for various programming languages, making implementation quick and painless.

Advanced Customization Features:

The Twilio SendGrid Email API provides a wide range of advanced customization features, allowing me to create highly personalized and engaging emails. By using dynamic variables, I can segment and customize content based on recipients' preferences and characteristics. This results in more targeted and effective communications, improving response rates and customer engagement.

Reliable Delivery and Scalability:

One of the biggest concerns when sending mass emails is ensuring they reach recipients' inboxes and aren't marked as spam. The Twilio SendGrid Email API exceeded my expectations in this aspect. Its delivery infrastructure is highly reliable, ensuring an extremely high delivery rate. Furthermore, they have partnerships with trusted email providers and have implemented best sending practices to ensure my emails have the best chance of reaching recipients' inboxes. Additionally, the platform is highly scalable, allowing me to send emails in high volume without performance issues.

Detailed Analytics and Monitoring:

The Twilio SendGrid Email API provides a wide range of analytics and monitoring features, allowing me to track the performance of my email campaigns in real-time. I can obtain important metrics such as open rates, click-through rates, and bounce rates to assess the success of my campaigns and make informed decisions for future optimization. This real-time visibility is invaluable for understanding recipient engagement and improving the effectiveness of my email marketing strategies.

Conclusion:

In summary, the Twilio SendGrid Email API is a powerful and reliable email delivery solution, offering advanced customization features, reliable delivery and scalability, as well as detailed analytics. Its user-friendly interface and clear documentation make integration quick and easy. If you're looking for a solution to streamline your email delivery and enhance your email marketing efforts, I highly recommend the Twilio SendGrid Email API. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

One aspect that stands out is the pricing for dedicated servers, which I find to be expensive. This can be problematic as having access to this functionality is essential for preventing emails from ending up in recipients' spam folders. Lower-priced options for dedicated servers or alternative pricing models could make this service more accessible to a wider range of users. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

The Twilio SendGrid Email API solves the problem of efficiently delivering notifications to our users through our SaaS platform. Prior to using Twilio SendGrid, we encountered challenges in reliably delivering email notifications to our users' inboxes. These issues affected our ability to effectively communicate with our users and ensure that important updates and notifications reached them in a timely manner.

By integrating Twilio SendGrid Email API into our platform, we have been able to benefit in several ways. Firstly, the reliable delivery infrastructure of Twilio SendGrid ensures that our emails have a high chance of reaching recipients' inboxes instead of being marked as spam. This has significantly improved the overall deliverability of our notifications.

Secondly, the advanced customization features provided by Twilio SendGrid allow us to personalize our email notifications, tailoring them to each user's preferences and characteristics. This level of personalization helps to enhance user engagement and improve the effectiveness of our communication.

Furthermore, the detailed analytics and monitoring capabilities offered by Twilio SendGrid Email API enable us to track the performance of our email notifications in real-time. We can measure metrics such as open rates, click-through rates, and bounce rates, which provide valuable insights into the effectiveness of our notifications. This data-driven approach allows us to make informed decisions and optimize our email notification strategies for better user engagement.

Overall, Twilio SendGrid Email API has solved our email delivery challenges and significantly improved our ability to efficiently deliver notifications to our users. It has enhanced the reliability, personalization, and tracking of our email communications, ultimately benefiting our SaaS platform and ensuring effective communication with our user base. Review collected by and hosted on G2.com.

Twilio SendGrid Email API Overview

What is Twilio SendGrid Email API?

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program.

Twilio SendGrid Email API Details
Languages Supported
English
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Product Description

Twilio SendGrid Email API- Integrate in minutes with our email API.


Seller Details
Seller
Twilio
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@twilio
82,196 Twitter followers
LinkedIn® Page
www.linkedin.com
6,348 employees on LinkedIn®
Ownership
NYSE: TWLO
Total Revenue (USD mm)
$1,761
Description

Twilio is a cloud communications platform that enables developers and businesses to integrate various communication capabilities into their applications. It offers services such as voice, SMS, video, and email, allowing users to connect with customers through multiple channels. Twilio provides APIs and tools that simplify the process of building and scaling communication features, making it easier for companies to enhance customer engagement and streamline communication workflows. For more information, visit their website at https://www.twilio.com.


Steph D.
SD
Overview Provided by:

Recent Twilio SendGrid Email API Reviews

Franco P.
FP
Franco P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great way to send email from other platforms"
In a few steps i created an account and get the API key. It works great also in the free version.
RK
rohit K.Enterprise (> 1000 emp.)
5.0 out of 5
"Good Product and support"
ease of integration and user friendly gui.
Michael S.
MS
Michael S.Small-Business (50 or fewer emp.)
4.5 out of 5
"New User but very happy with the software"
Excellent reporting and the API Key was straightforward to integrate with the 3rd party software I am using
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Twilio SendGrid Email API Media

Twilio SendGrid Email API Demo - Share a Single Email Platform With Your Whole Team
Secure account sharing, delivery and engagement dashboards, and template management tools allow you to work together easily.
Twilio SendGrid Email API Demo - Optimize Your Inbox Delivery and Engagement
Improve deliverability with domain authentication and link customization, whether sending from shared IP pools or a dedicated IP.
Twilio SendGrid Email API Demo - Integrate and Deliver via SMTP or API in 5 Minutes or Less
Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.
Twilio SendGrid Email API Demo - Expedite Your Integration With Robust Documentation
Integrate and easily send email from your app, whether it's a CMS, framework, CRM, or your own code.
Twilio SendGrid Email API Demo - Understand The Delivery Journey and User Engagement for Every Email
Gain full visibility into each of your email messages with our enhanced analytics and email activity feed.
Answer a few questions to help the Twilio SendGrid Email API community
Have you used Twilio SendGrid Email API before?
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Video Reviews

353 out of 354 Total Reviews for Twilio SendGrid Email API

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Twilio SendGrid Email API Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Twilio SendGrid Email APIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RK
Sr . manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Twilio SendGrid Email API?

ease of integration and user friendly gui. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

all is good so far . nothing wrong. i like the product Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

with Twilio send grid , i am able to send transactional emails from multiple applications Review collected by and hosted on G2.com.

Franco P.
FP
Consulente tecnico
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about Twilio SendGrid Email API?

In a few steps i created an account and get the API key. It works great also in the free version. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

At the moment there is nothing I dislike. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I needed an integration to send email from a Bot in BotPress. Review collected by and hosted on G2.com.

Michael S.
MS
Global Business Development Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Twilio SendGrid Email API?

Excellent reporting and the API Key was straightforward to integrate with the 3rd party software I am using Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Nothing negative to report in the short time I have been using SendGrid Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

It has assisted us in having an improvement on Open rates and reply rates. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Twilio SendGrid Email API?

SendGrid makes my life so much easier! I use it nearly daily in my capacity as a technical support specialist, and email issues are not uncommon. SendGrid not only makes the whole emailing setup and process seamless and easily integrates with all of our software, but also provides huge transparency and reporting into all of its functions. It's Integration guide is also quite comprehensive and really helps with the initial setup. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I would definitely expand the "knowledge base" and the integration guide to be more detailed and answer niche questions Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Personally, I don't use much of its setup functions, but extensively make use of its reporting functions - the activity section. It provides exceptional visibility into email deliverability and any issues/errors making it really easy to troubleshoot Review collected by and hosted on G2.com.

Matthew K.
MK
Founder, Sr. Developer
Program Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Twilio SendGrid Email API?

We use the SendGrid API for integration into at least 20 Wordpress websites. As well as custom deployments. The ease-of-use and documentation are matched by none. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Not many things, multiple user support would be a great addition for agencies. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Ability to send transactional email in a breeze. Great reporting helps us determine successful integrations AND ensures customers are getting the important emails they ask for. Review collected by and hosted on G2.com.

Ahmad S.
AS
Founder
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Twilio SendGrid Email API?

Frankly i have tried mailgun, sendpulse, sendinblue all are better than sendgrid i case of ease of use, pricing, and specially the support. i am using it from a long time and every time i face some kind of different issue Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Their login system sucks, authenticator not working, text message not working, and you don't have option to recover account.

If you want to contact support you have to login first, and what if your issue is login related. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

SMTP is good, but not better. mailgun and other competitors are way more better. Review collected by and hosted on G2.com.

Saurav S.
SS
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

Sendgrid Email API is one of most reliable email marketing tools for automating your emails. It is an open source tool which is amazing. I can tell you with 100% surety that implementing the API is very easy and smooth as they provide you with pin point documentation for the implementation. Apart from that they also provide documented code libraries in different programming languages which is amazing. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

The only thing which everyone dislikes is the product pricing, which is very costly with respect to other platforms available in the market. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

One of the best things which happened with Sendgrid is that we reduced our bounce rates and emails landing in spam folders which has helped us to communicate more effectively with our customers. Also the analytics dashboard helps with making decisions faster and effectively. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Twilio SendGrid Email API?

Price and being an standard on lots of integrations. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I have been using Sendgrid for years, since long before Twilio bought it. When twilio bought it, we started with bullshit, that insistence of theirs to force you to use 2FA, the "security" yes or yes and an interface that was getting more obsolete every day.

I also had my scares due to traffic peaks that I found difficult to analyze where they came from, but because of laziness I didn't change the service since I used it in dozens of places.

The last straw was when overnight (early Monday morning) they cut my service due to "malicious traffic from my endpoints", and asking me to fill out a super-exhaustive report, more than a dozen questions, to restore the service and all this, with response times to the incident of several days, meanwhile, everything stopped. That means, literaly, all my webs and services without being able to send emails.

Talking to their support, they told me that it is normal, that they had seen that one of my websites had probably been breached, and that at such a signal they would cut to the chase.

We are talking about less than a dozen emails in a week, in a contracted service of 50,000 emails per month, sometimes with peaks of 80-90k per month.

Obviously, I contracted another service, and once I got over the laziness of having to configure 22 endpoints again, I won't go back to Sendgrid even if they pay me.

The new service has a much more useful interface if any endpoint is used to send SPAM, and if so I will remove it and solve the problem.

I won't say the name of the service, it is also one of the best known, but I don't want to advertise it for free. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sendind email from API, web applications and other distributed endpoints. Review collected by and hosted on G2.com.

GK
Technical Manager, Products
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Twilio SendGrid Email API?

Sendgrid is our one stop solution for all our transactional email needs. It seamlessly integrates with all our websites, billing platforms and communities. We use Sendgrid on a daily basis to send hundreds of transactional emails to our customers. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Sendgrid has a lot of features but the one thing difficult to get a hold of is their support. At present they mainly provide email support which is not highly responsive. Although we rarely needed help from their support team. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sendgrid fulfilled two of our main requirements. Email Deliveribality and Sending Transaction email to our customers through our services. Review collected by and hosted on G2.com.

Oliver M.
OM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Twilio SendGrid Email API?

Sengrid has been such a wonderful system to use to keep track of the emails being sent out by our automatic system. The ability to check if emails bounced, have been blocked, if the emails were opened and even clicked on has been severly helpful in our efforts to educate our guests/customers about the importance of confirmation emails and accountability. Nothing negative to say about how it all works hand in hand together Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

One small thing that really bums us about (seniors here) would be the limited dates you can use you generate emails sent to a specific email address. Would be very nice to maybe push it to 3 months if possible however other than this, Sengrid is just wonderful

! Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sengrid has helped our company keep track of the automated emails being sent out to the million of guests we cater across the worl. This has helped us ensure that accountability and visibility is present across all boards, both with our guests and the employees Review collected by and hosted on G2.com.