Turn Pros and Cons

Turn's API gives developers the ability to provide fully automated solutions to their clients. No other background checking solution even comes close to the speed and ease of Turn's system. Review collected by and hosted on G2.com.

Turn is a fairly new company and so sometimes you do need to wait for a feature that might already be provided by other solutions. Review collected by and hosted on G2.com.

customer support is generally responsive Review collected by and hosted on G2.com.

Background checks frequently come back incomplete and it falls back on my team to complete them. Typically education or employment cannot be verified by Turn, but we are able to collect the necessary verification almost 100% of the time. Additionally, checks often take 2+ weeks to come back, which slows our onboarding process considerably. Review collected by and hosted on G2.com.

Turn is helpful with hiring and sourcing candidates. They have a large applicant pool and many automations which helps make the process simpler. Review collected by and hosted on G2.com.

Need to evaluate the cost of the hire compared to how long the applicant stays working Review collected by and hosted on G2.com.

Turn is awesome, shortened our onboarding time with their super quick background checks! Review collected by and hosted on G2.com.

There is nothing I have found that I dislike about Turn Review collected by and hosted on G2.com.

Affordable and fast background checks. The ability to define various levels of required checks depending on the applicant type is great. API makes process efficient! Review collected by and hosted on G2.com.

The user dashboard needs some work. It looks nice but is difficult to navigate - especially when searching historical backgrounds or applicants with similar names. Review collected by and hosted on G2.com.

The system is easy to use. Reports are easy to understand. Turn around is very quick. Review collected by and hosted on G2.com.

The reports are very "bare bones" and make it seem like a thorough search has not bee completed. Review collected by and hosted on G2.com.

Turn has been so responsive to any questions I have had. They explain the process very thoroughly. I love the ability to customize the letters and documents that are sent out. It's a great product. Review collected by and hosted on G2.com.

It did take us more time than I thought it would to sign the contract. Luckily, they were willing to start running our background checks while we were working out the details. Review collected by and hosted on G2.com.

Easy to use, we set it up and typically do not need to spend extra time on monitoring Review collected by and hosted on G2.com.

Sometimes drivers figure out ways to get around background check e.g. borrowing friend's car Review collected by and hosted on G2.com.

What is most helpful about Turn Technologies is its people! I always receive a quick response when I as a question about a candidate report. I can really rely on their service and feel GOOD about the reports I'm giving to customers knowing there's a team of people monitoring quality. Review collected by and hosted on G2.com.

I was having issues (user related!) with the new dashboard, but Veronica at Turn jumped on a Zoom and clearly explained everything so the issue has been successfully resolved. Review collected by and hosted on G2.com.

I like how it is easy to register for our applicant's drug screenings and background checks. I like that you can package background check types together. Review collected by and hosted on G2.com.

I dislike how you cannot access and individual part of the report until the check for the entire package is complete. Review collected by and hosted on G2.com.