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Tur.ai Reviews & Product Details

Sergio R.
SR
Business Development Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tur.ai?

With our worldwide network of parcel lockers, we frequently receive a range of technical inquiries about locker operations and user questions in multiple languages. Our goal was to enable partners and clients to submit their specific requests and receive responses in their native languages. Tur.ai successfully tackled this challenge, significantly improving our initial contact resolution and automating routine tasks for our agents. This shift allowed them to focus more on work they truly enjoy. Review collected by and hosted on G2.com.

What do you dislike about Tur.ai?

The Tur.ai team is highly customer-focused and adaptable. The system seamlessly adapted to our processes, and the team effectively showed how it could address our challenges as they arose. Review collected by and hosted on G2.com.

What problems is Tur.ai solving and how is that benefiting you?

Tur.ai played a crucial role in supporting our ongoing expansion into various countries, where managing multiple languages was a critical challenge for us. By effectively addressing this issue, we were able to resolve it completely, allowing us to move forward with our international growth without language barriers. This solution not only facilitated smoother operations across different regions but also enhanced our ability to connect with new markets and customers. Review collected by and hosted on G2.com.

Tur.ai Overview

What is Tur.ai?

Tur.ai is a leading AI-driven platform that revolutionizes enterprise customer operations through advanced process automation. Founded in 2018, our mission is to make AI technology accessible and beneficial to all businesses, regardless of technical expertise. Product and Services Tur.ai offers an innovative platform that integrates seamlessly with existing systems to enhance daily operations. Our solutions focus on three core areas: - Workflow Automation: Transforming inputs into desired outputs with minimal manual intervention. - Chat UX Disruption: Leveraging a user-friendly chat interface to disrupt traditional workflows. - SynthAI: Synthesizing information to save time and improve decision-making. Value Proposition Our customers have reported remarkable improvements in operational efficiency, achieving a tenfold increase in less than three months. Key benefits include: - Over 700,000 man-hours saved annually. - Direct savings exceeding €28 million per year. - ROI typically realized in under nine months. Market Impact Tur.ai is positioned to drive significant cost savings and operational efficiencies for businesses. Our platform is designed to adapt continuously to changing business environments, ensuring relevance and accuracy of automation. We are committed to democratizing AI, making it accessible without the need for specialized knowledge or substantial system changes. Customer Success Our platform has delivered substantial value to top brands and Fortune 500 companies across various industries, including customer sales, service, support, and procurement. Notable case studies include: - Global Maritime Electronics Distributor: Achieved 10x faster response times and 3x faster quote turnarounds with AI-automated customer operations. - Heineken: Enabled nationwide brand loyalty campaigns with AI-driven claims handling, resulting in significant operational savings and improved customer insights. Strategic Vision Tur.ai aims to empower businesses to achieve operational excellence and commercial efficiency. Our platform's unique ability to integrate AI-driven automation seamlessly into existing workflows sets us apart from traditional automation solutions. We are dedicated to driving innovation and helping businesses thrive in an increasingly competitive landscape. Join Us Experience the future of work with Tur.ai. Discover how our AI-powered automation solutions can elevate your operational efficiency and drive significant cost savings. Join the growing list of enterprises transforming their processes with Tur.ai.

Tur.ai Details
Discussions
Tur.ai Community
Languages Supported
English
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Product Description

Tur.ai offers a platform as a service that allows enterprise organizations to automate and elevate customer operations with AI.


Seller Details
Seller
Tur.ai
Year Founded
2017
HQ Location
Netherlands
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

Ievgen M.
IM
Overview Provided by:
Ethically Navigating Enterprises from Operational Rigor to Scalable Growth with AI-Driven Solutions | Navigate Economic Challenges & Power Your Next Growth Phase with Tur.ai

Recent Tur.ai Reviews

SK
sonu k.Small-Business (50 or fewer emp.)
3.0 out of 5
"A good and easy automated software"
i like everything about tur.ai beacause it is easy to use for everyone . it has ease of feature and implementation . it complete the work efortless...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"about tur.ai"
The best thing about Tur.ai is its hyperautomation capabilities, which empower businesses to automate up to 70% of routine tasks and achieve up to ...
Anil Kumar P.
AP
Anil Kumar P.Small-Business (50 or fewer emp.)
3.5 out of 5
"Review for TUR"
It arrange complex workflows, reducing lead times and enhancing your CRM, Enterprise resource planning, and other business systems with 70% automat...
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Tur.ai Media

Tur.ai Demo - Tur.ai platform
Achieve up to 90% resolution on initial contact and automate 50% of agent tasks with AI, all within less than 3 months to value.
Tur.ai Demo - Experience Proven ROI in the First Year
Unlock the Transformative Power of AI Tailored to Your Business Needs
Tur.ai Demo - Value proposition
Streamline Every Step, From a Customer's First 'Hello' to Resolving Your Needs.
Tur.ai Demo - Workflow Builder. Main workspace.
Automate business processes with Workflow Builder.
Tur.ai Demo - Ability to set up conditions for each component.
Configure components in the way you need it.
Tur.ai Demo - Built-in Co-pilot
Use Co-pilot help to build, analyse and improve your processes
Answer a few questions to help the Tur.ai community
Have you used Tur.ai before?
Yes

7 out of 8 Total Reviews for Tur.ai

4.3 out of 5
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7 out of 8 Total Reviews for Tur.ai
4.3 out of 5
7 out of 8 Total Reviews for Tur.ai
4.3 out of 5

Tur.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
SK
bussiness man
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Tur.ai?

i like everything about tur.ai beacause it is easy to use for everyone . it has ease of feature and implementation . it complete the work efortlessly. i use it twice a day , sometimes thrice a day as follow as my work load , it has more human like project outcomes , no clickbait everything is good and perfect service . it has good customer service 24 /7 service available , once i contact for just testing purpose and iam impressed by service Review collected by and hosted on G2.com.

What do you dislike about Tur.ai?

it has many thing to improve , like the speed of doing work , some more vocab should be added , some sort of good word selction and some price diffrences should take a look. Review collected by and hosted on G2.com.

What problems is Tur.ai solving and how is that benefiting you?

it is solving my many bussiness simulation like content writting for my blog , script for my youtube video . my thought writing for my webpages and facebook caption and many extra work . i love it and its performance since i have started using it . goof on the software for everyone , it saving my enough time by doing my extra work , it gives me stress free morning. it allow me to open more bussiness to handel it in once Review collected by and hosted on G2.com.

CN
Team Lead Functional Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Tur.ai?

As a global distributor of navigation equipment and related services, Radio Holland receives thousands of client requests for orders, managed by our team of over 200 customer operations support agents.

Radio Holland organized an AI Challenge to pitch several parties. After considering factors like pricing, flexibility, and collaboration, we chose to approach Tur.ai.

Their solution has simplified our employees' work, avoided the need to expand the team, and accelerated our response times and proposal delivery speeds. The AI solution has significantly enhanced our lead-to-quote process by automating routine tasks, improving response times, and integrating seamlessly with our existing platforms without requiring major changes. Review collected by and hosted on G2.com.

What do you dislike about Tur.ai?

We’ve been working with Tur.ai for a long time, and they have consistently proven themselves to be a reliable partner. The setup process was smooth, and their ongoing support has ensured that the AI solution continues to meet our evolving needs. Review collected by and hosted on G2.com.

What problems is Tur.ai solving and how is that benefiting you?

Before implementing the AI solution, our clients often faced longer wait times for responses to their inquiries, and the preparation of quotes took longer than we wanted—unacceptable for an industry leader in a highly competitive market. By automating these processes, we've significantly improved our response times and quote preparation speed. This has led to increased customer loyalty and a noticeable reduction in lost sales opportunities.

Furthermore, repetitive tasks for our agents could be automated, which shifts the focus of our agents to what really matters: customer engagement. Additionally, automation significantly reduces the risk of human error. Review collected by and hosted on G2.com.

Ivan B.
IB
Lead Generation Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tur.ai?

What I like best about Tur.ai is its transformative impact on our client onboarding process. By automating document verification, data entry, and compliance checks, Tur.ai significantly speeds up our onboarding times and ensures accuracy. Clients simply provide their company name, and the system autonomously pulls data from various registries, completing the process swiftly. This automation frees our team to focus on strategic tasks, boosting operational efficiency and client satisfaction. Tur.ai has made our onboarding seamless and hassle-free, making it an essential tool for our financial services. Review collected by and hosted on G2.com.

What do you dislike about Tur.ai?

There's very little to dislike about Tur.ai. Their platform is efficient, reliable, and user-friendly, making the onboarding process smooth and hassle-free Review collected by and hosted on G2.com.

What problems is Tur.ai solving and how is that benefiting you?

Tur.ai is solving two major problems for us. First, it allows clients to onboard at any time, providing 24/7 accessibility. Second, it significantly reduces the amount of information we need to request from clients, as the AI autonomously gathers necessary data from various registries. This automation not only speeds up the process but also enhances the overall client experience, making it more convenient and efficient. Review collected by and hosted on G2.com.

Anil Kumar P.
AP
DC Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Tur.ai?

It arrange complex workflows, reducing lead times and enhancing your CRM, Enterprise resource planning, and other business systems with 70% automation and 50% of tasks handled. Review collected by and hosted on G2.com.

What do you dislike about Tur.ai?

Tur ai needs to update regularly. If data is not updated then it Will not able to show current data Review collected by and hosted on G2.com.

What problems is Tur.ai solving and how is that benefiting you?

Tur.ai helps in reduce lead time , it enhances ERP performance and system automation. Also handle complex task Review collected by and hosted on G2.com.

DS
Product manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tur.ai?

Our Atmosfera sales team handles numerous client requests, and Tur.ai has been instrumental in automating up to 80% of these email queries. This has drastically improved our response times and ensured quick, empathetic resolutions while significantly cutting down operational costs. The AI comprehends complex, unstructured emails, identifies multiple intents, and recognizes urgency and sentiment. As a result, our team can now focus on strategic tasks, leading to enhanced efficiency and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Tur.ai?

While Tur.ai has been extremely effective and the team is highly customer-focused and adaptable, there are occasional challenges in seamlessly integrating with some of our legacy systems. Additionally, although the AI handles most tasks efficiently, there are instances where complex, nuanced queries still require manual intervention. However, the Tur.ai team is proactive in addressing these issues as they arise, ensuring minimal disruption to our operations. Review collected by and hosted on G2.com.

What problems is Tur.ai solving and how is that benefiting you?

The AI's ability to integrate with our ERP system allows it to automatically check information and create quotes for potential clients. This has streamlined our sales process, ensuring quick and accurate responses to client inquiries. Additionally, the system's advanced email understanding improves response accuracy and prioritization, allowing our team to focus on strategic tasks and contributing to our overall business growth. Review collected by and hosted on G2.com.

Daniil K.
DK
Head of analytics
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tur.ai?

Tur.ai has significantly enhanced our customer support by integrating smoothly with our existing systems, enabling our non-technical staff to efficiently automate and improve our parcel locker services. The platform’s out-of-the-box capabilities allow for easy connection of data sources and collaborative design of data-driven processes through a conversational co-pilot. This user-friendly interface delivers practical insights and aids in process optimization, with a range of automations for workflow orchestration and task management. Particularly valuable is the fully automated AI training process, which foregoes the need for AI specialists and markedly speeds up our time to value. Review collected by and hosted on G2.com.

What do you dislike about Tur.ai?

While Tur.ai offers impressive automation capabilities, integrating it with our non-standard legacy systems initially presented some challenges. This required additional hands-on support from the Tur.ai team to ensure smooth implementation and operation. Review collected by and hosted on G2.com.

What problems is Tur.ai solving and how is that benefiting you?

Tur.ai helps us handle a high volume of customer inquiries efficiently, leading to quicker resolutions and higher customer satisfaction. This automation allows our human agents to focus on more complex issues. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Tur.ai?

The best thing about Tur.ai is its hyperautomation capabilities, which empower businesses to automate up to 70% of routine tasks and achieve up to a 90% initial resolution rate. This allows companies to significantly reduce manual intervention, streamline workflows, and improve operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Tur.ai?

Complex Setup for Beginners: Cost of Implementation:Dependence on AI Accuracy: Review collected by and hosted on G2.com.

What problems is Tur.ai solving and how is that benefiting you?

Manual and Repetitive Tasks

Operational Inefficiencies Review collected by and hosted on G2.com.