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12 Tungsten Copitrak Reviews
I love how much time Copitrak saves me! It's so easy to use and so quick. It doesn't take up space while it's running. When I minimize it to my desktop it goes away and when I need to use it I just click on my toolbar. In three quick and easy steps, I can have my banner sheet printed and my document scanned in really quick. It's awesome! We also use it with our accounting software and although that isn't my role in the company, I've seen how it's used and it makes the process so much easier and saves so much time. Review collected by and hosted on G2.com.
There's been a couple of times the program froze or acted upon us and we had to troubleshoot and get technical help. I don't like how it doesn't offer you much information when you need help. It's just a stand alone program that doesn't have much to it, but it accomplished so much. Review collected by and hosted on G2.com.
Copitrak is harmonious, secure and consolidated print management solution. It can be used for copying and printing cost recovery. It enables to create, organize and publish the documents in a very desegregated pattern. It promises complete security and confidentiality of data. Copitrak provides you with robust set of features such as scan routing and telephone activities. It also automates the document lifecycles to improve operational efficiency. It is easy to use. Client expenses can also be easily tracked by their billing ID numbers. Review collected by and hosted on G2.com.
The main disappointment in Copitrak is that it has many icons and panels which cause difficulty to navigate. Sometimes a bug person appears which makes it much slower to load. Also is not compatible with many other programs. It causes much cumbersome in upgrading. Copitrak does not provide much customer support and service as not much h information is offered when you need help. Moreover it does not save the data of previous devices Review collected by and hosted on G2.com.
I liked the the system was integrated and that all documents could be handled using one single system. It made my job easier and reduced the potential cost of having to buy additional soft/hardware. Review collected by and hosted on G2.com.
Because the system is integrated it’s a bit cluttered - meaning it was difficult to navigate certain functions. Some buttons or icons were confusing and unnecessary as well. Review collected by and hosted on G2.com.
It is the best expense reporting tool that we have used in the company. We have had several options but Copitrak is undoubtedly the coolest. It has many advantages, it facilitates the coding of corporate card expenses in the same interface. It is also very easy to use for both users and administrators and that is a great thing since it facilitates all the processes. The best thing of all and what all the workers always appreciated was to decrease all the manual accounts and the errors that always appeared as a result of all this. Undoubtedly, Copitrak provided us with everything. Review collected by and hosted on G2.com.
Since we have used Copitrak we have found very few disadvantages, perhaps the only one that we have been able to notice is that it does not save the data of previous devices and it can be a problem on some occasions since it is a bit complicated to register new expenses. But we know that it is something that will improve with time. Copitrak is without a doubt the best tool. Review collected by and hosted on G2.com.
I love this tool is super great all companies should have it for its usefulness and easy handling, saves a lot of time in the office and speeds up the work Review collected by and hosted on G2.com.
I can not complain about this work tool is super useful and saves me a lot of time when it comes to getting accounts in the company either to recover costs or manage the expenses that are generated in it Review collected by and hosted on G2.com.
It helps keep clear what printing is billable to which clients. Review collected by and hosted on G2.com.
It slows down the computer and is not compatible with all other programs, causing issues with redlining and other software on the computer. Review collected by and hosted on G2.com.
With HIPAA regulations and limits on the number of paper output trays available on modern copiers, Copitrak solves two major firm issues. By requiring users to log in to retrieve jobs, we no longer have protected data sitting on our copiers nor do we have people printing on top of each other's jobs. Review collected by and hosted on G2.com.
The software is slow and clunky. We have had trouble upgrading on several occasions. Review collected by and hosted on G2.com.
For what we use it for, Copitrak is perfect. As with most software, the success lies in the support and proactive maintenance. Our reseller offers both. We use Copitrak for copy and print cost recovery, and scan routing. It's incredible stable and reliable. We also love the reporting features of the system, and the ability to edit transactions via a web interface. Review collected by and hosted on G2.com.
There isn't much to dislike. I suppose I wish they had better integration with our copiers. Instead of being integrated into the copiers themselves, we have a terminal that stands next to the copier. Other than that, the system really just runs without issue. Review collected by and hosted on G2.com.
