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TruValidate Reviews & Product Details

TransUnion’s IDVision with iovation fraud and identity suite of solutions unite both consumer and device identities to detect threats across markets while ensuring friction-right user experiences. IDVision with iovation fuse traditional data science with machine learning to provide businesses unique insights about consumer transactions, safeguarding tens of millions of transactions each day.

Seller

TransUnion

Discussions

TruValidate Community

Overview by

Liz Wackerle

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Stuart S.

Mid-Market (51-1000 emp.)

3/27/2018

"Fraud, it's a collaborative thing"

4.5/5

What do you like best about TruValidate?

Interaction with peers and sharing ideas Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Nothing so far the interactions are good and presentation material rings session s alive Review collected by and hosted on G2.com.

Response from Liz Wackerle of IDVision with iovation

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Stuart, we could not agree more, Fraud is a collaborative thing! Thank you for your review and sharing some account set up advice. We can’t wait for your Fraud Force Summit presentation in London!

Verified User in Financial Services

Enterprise (> 1000 emp.)

3/29/2018

"Useful Tool in Combating Fraud"

4.5/5

What do you like best about TruValidate?

Ability to associate transactions over time using the device and account. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

The reporting is not as flexible as I would like. It would be nice to have a dashboard and limitation on exporting data is restrictive if you have a lot of volumes. Review collected by and hosted on G2.com.

Response from Liz Wackerle of IDVision with iovation

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We’re so glad our product is identifying patterns in fraud for you specifically when it comes to device association. We want to help solve the reporting limitations. Will you reach out to me (Liz Wackerle) at community@iovation.com or your customer success manager? The customer success team has great ideas on how to run reports in an efficient manner. Thank you for the review!

Verified User in Insurance

Enterprise (> 1000 emp.)

4/27/2018

"Good product with a good user interface"

4/5

What do you like best about TruValidate?

The ability to share information across our industry quickly and easily Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Just the limited search time frames sometimes Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos

Small-Business (50 or fewer emp.)

3/29/2018

"Smooth"

3.5/5

What do you like best about TruValidate?

It is easy to handle, it contains almost all the information needed Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

It does not see if the customer is using a VPN Review collected by and hosted on G2.com.

Response from Liz Wackerle of IDVision with iovation

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Thank you for the review! We’re glad our product is helping you combat fraudsters and you’re benefiting from collaboration from other customers in the community! Please reach out to me (Liz Wackerle, community@iovation.com) or your customer success manager so we can discuss VPN visibility. Thanks again!

Verified User in Education Management

Small-Business (50 or fewer emp.)

6/24/2018

"Fantastic service!"

4.5/5

What do you like best about TruValidate?

Iovation is a phenomenal product, streamlining fraud prevention and making business dealings more secure Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

The interface for iovation can at times be a little confusing. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/3/2018

"Great Product to help midigate Fraud/Risk"

5/5

What do you like best about TruValidate?

Snap shot into an individual device that helps you protect against fraud instantly as you can trust other subscribers. Its easy to manage your own portal Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Would be nice to go further back than 6 months on transaction history for those special situation Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

6/5/2018

"Good Service "

4/5

What do you like best about TruValidate?

Great customer service, engaged account managers. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Nothing in particular, it’s all good. I would like a unique selling point. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

4/3/2018

"iovation - stopping fraud before it starts"

4.5/5

What do you like best about TruValidate?

Ease of rule creation, transaction review, reporting capabilities Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Diff definitions of fraud between clien Review collected by and hosted on G2.com.

Response from Liz Wackerle of IDVision with iovation

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Thank you for the review! We’re so happy you find our fraud prevention platform easy to adjust and stop fraud before it starts! We hope to see you at one of our Fraud Force Summits this year. The London summit will be held in June, 2018 and our Chicago summit will be held in October, 2018.

Verified User in Banking

Small-Business (50 or fewer emp.)

4/17/2018

"Device profiling"

4/5

What do you like best about TruValidate?

Firstly, Iovation is stable for every time we need. We started to use iovation for only fraud but we are using it for device profiling now. Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Actually, nothing. But I would to know better information about device info algorithm of iovation. Review collected by and hosted on G2.com.

Response from Liz Wackerle of IDVision with iovation

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Thank you for the review! We’re thrilled you’re utilizing the many features of our fraud prevention tool. We will be rolling out a new Business Rules Editor later this quarter we’ll be sure to update you with all the new benefits. Thanks again!

Verified User in Financial Services

Enterprise (> 1000 emp.)

3/27/2018

"Fraud Consultant"

4/5

What do you like best about TruValidate?

iovation is always there to support us with any questions we have! and questions our customers have! they are such a great team! Review collected by and hosted on G2.com.

What do you dislike about TruValidate?

Nothing, just that I need to use this product more! Review collected by and hosted on G2.com.

Response from Liz Wackerle of IDVision with iovation

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Thank you for your review! We’re passionate about customer service and it’s wonderful to hear you’re receiving great support from our customer success teams! We hope to see you at one of our Fraud Force Summits coming up this year in both London and Chicago.