Trustmary Pros and Cons

The interface is clean and clear and all is well organized.

It is capable of capturing written or short video testimonials, and through widget, reviews can be integrated into your own website.

Analytics are available to monitor how effective the testimonials have been, so automatic requests for feedback can further reduce manual efforts.

The great advantage is with the reports and the option to add calls to action right within the testimonials for better control over the overall effect.

It's a very professional and versatile tool for those who would like to increase the credibility of their product or service in a more target-driven and effective manner and monitor their online reputation. Review collected by and hosted on G2.com.

Everything works well; implementing additional native integrations could make everything even more fluid and faster. Review collected by and hosted on G2.com.

Setting up the system is super easy and you access via a browser. Basically you can gather first feedback in an hour. And another hour to publish reviews/feedbacks to your website. The whole process is done easy, clear and simple but still support full customization. I like that with Trustmary we have a great system for feedback and as addition we can show it to the world and generate more sales with it. Review collected by and hosted on G2.com.

At the moment the generated report output is .xlsx, would love to have visually appealing PDF-file or something available out of reports also.

But have to say that in the dashboard you see the overview, summary and details of answers clearly and easily. Review collected by and hosted on G2.com.

I like the ease of use and constant improvements the best. New features coming every month it seems. Collecting feedback is easy and sharing it or presenting it on your website is simple. Review collected by and hosted on G2.com.

At first it felt like it wasn't quite yet finished but it was more than a year ago and now I have no such concerns. Review collected by and hosted on G2.com.

Easy to collect feedback from our clients. Surveys are very easy to build. I like personally like the simple dashboard where you can see right away your NPS, the people that recommend your services etc. Review collected by and hosted on G2.com.

I would prefer more features for the widget that you can add to your website. But that's probably already possible with some coding skills ;) Review collected by and hosted on G2.com.

The solution is easy to use, and you don't need to be IT-guru to use the product. Review collected by and hosted on G2.com.

The product is quite ready for use. It might need some advanced tools to some organizations, but to us (medium-sized company) it suits well. Review collected by and hosted on G2.com.

I like how the customer feedback just appears for on the front page. From there I can instantly utilize the feedback to provide social proof on my landing page. That saves my time. Review collected by and hosted on G2.com.

I would like to see other possible ways for measuring customer satisfaction beside NPS also. The overall view would be more holistic. Review collected by and hosted on G2.com.

With Trustmary app it's easy to collect feedback from our customers. With automation we don't forget to ask feedback from every customer. Review collected by and hosted on G2.com.

Sometimes you need to think how you can do something with the app that you want it to do but eventually I find what i need from the app. Review collected by and hosted on G2.com.

Very effective for collecting feedback and promote sales. I like how effortless it is to collect feedback and sort positive ones to the website for customers to see. I think it's never been more easy to collect video reviews from customers and get the permission to use it for marketing. Review collected by and hosted on G2.com.

Yet I haven't found anything to complain. Everything is working well. Review collected by and hosted on G2.com.

Integration with HubSpot is essential feature. Review collected by and hosted on G2.com.

I would like to analyse more forms/questionnaire. Sorting of answers could be more intuitive. Review collected by and hosted on G2.com.

The surveys are easy to build and update. To send the surveys from service is easy and helpful. Review collected by and hosted on G2.com.

The diagrams about reaults should be more versatile. Review collected by and hosted on G2.com.