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67 Tricentis qTest Reviews

4.3 out of 5
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67 Tricentis qTest Reviews
4.3 out of 5
67 Tricentis qTest Reviews
4.3 out of 5

Tricentis qTest Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Tricentis qTestQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
IC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Tricentis qTest?

We can maintain a suite of step-by-step test designs, one test to cover each feature of the product, or one aspect of a feature. Those tests can easily be rolled forward to the next baseline, or the next delivery of the current baseline. Additional tests can be added to any baseline's suite of tests at any time, so we can add a test that covers a particular defect coming back from fielded software or a new test of a newly added feature. We can also designate a onetime group of tests as part of a particular milestone, e.g. a set of regression tests to make sure that a product change did not leak into related areas. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

QTest has a lot of features and can be overwhelming in that regard. We use it primarily to manage manual tests though we are looking into tracking automated tests as well. It can be difficult to reorganize a large product, or to manage a suite of inter-related but not hierarchical products. In one instance we ended up exporting our tests to a spreadsheet and then re-importing them, but at least that was possible. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hello -

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

In regards to project organization, I would suggest that you reach out to your customer success manager for best practices. We have monthly webinars designed for our customers that might help with visualizing a better way to organize tests.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible. Please keep submitting any feature requests to support.qasymphony.com.

All the best!

The QASymphony Team

QASymphony | Create Better Software

Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tricentis qTest?

Qtest report section, I like how qtest report appears Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

slowness, sometime while we go from one tab to anther it takes time Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hello -

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

We are glad to hear that you enjoyed our automation setup capabilities.

If you are using Jenkins pipelines for automation kickoff, check out the below enhancement.

https://www.qasymphony.com/blog/new-release-integration-with-qtest-and-jenkins-pipeline/

All the best!

The QASymphony Team

QASymphony | Create Better Software

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tricentis qTest?

Able to see all the tests no matter what type they are(unit, automation, performance etc.) Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

LTPulse is the one area I would say needs more improvement as it's not user friendly now. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hello -

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

We are glad to hear you like our automation and reporting capabilities.

For qTest Pulse, stay tuned for a brand new UI coming out later this year. We think you are going to really like its more user-friendly experience.

All the best!

The QASymphony Team

QASymphony | Create Better Software

Dan W.
DW
Software Quality Assurance Engineer
Electrical/Electronic Manufacturing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tricentis qTest?

The ease of creating individual test-cases.

The ease of creating test cycles and test suites.

The ease of managing requirements.

The ease of managing test execution.

The usefulness of the reporting tool in graphing project progress. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Modifying test steps on many test cases since the find/replace function does not include test steps and step expected results.

The program response is 'clunky' and sometimes takes extra time or even extra selections to access desired functional areas. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Dan,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

With your concern regarding the UI, we are excited start a UI refresh later this year with the goal of streamlining the navigation. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Peter E H.
PH
Programmer III - Software Configuration Manager
Banking
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tricentis qTest?

It works okay with TFS 2012. Once installed it does seem to be mostly set it and forget it. As long as you use Java 7. Support is pretty good. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

It is very difficult to set up all the technologies. We can't update to TFS 2015 until they support it. A real issue with our team. It should be able to use whatever Java or TFS version. It would be great if they had an installer that installed all the underlying technology. Instead we had to setup redis, elasticsearch and java before we could install qTest. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Peter,

Thank you so much for taking the time to review qTest. We are sorry that you have not had the best experience with qTest.

However, even though you rated us 2 / 5 stars, we are thankful that your QA team has had a positive experience.

Please contact your customer success representative as we would like to make sure we have communicated any best practices around the install. Since you are not a main user of qTest, we want to make sure that you have a good experience when you need to make any updates for the server version for your QA team.

We would like to address this and any other negative experiences you have had right away. Please contact support@qasymphony.com and a customer success representative will respond.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Scott M.
SM
Quality Manager
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Tricentis qTest?

qTest does an excellent job of making managing Releases, Requirements, Test Cases, and Test Results very easy. You can create requirements and quickly create test cases linked to that requirement in order to track test coverage. By utilizing Test Suites and Test Cycles it's easy to organize your tests for a release. The interface used for running tests is great, and geared toward making it easy to execute and maintain tests at the same time. Additionally, the support team is awesome. They always reply quickly, even when you simply ping them with a question. More than once, I have seen requests I have made to the support team addressed in the next release. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

My only wish is that the reports be a little more configurable, but they provide more than enough canned reports and query functionality that you can get the info you need. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Scott,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

With your concern regarding reporting, we are excited to release a new reporting engine later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Kapil J.
KJ
Senior Software Test Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tricentis qTest?

Best parts are:

1) Connecting all test cases with user story.

2) Connecting all JIRA's with TC's

3) It's easy for PO's and other team members to review.

Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Things QA-Symphony can improve

1) Copy and paste between the projects didn't works very well sometimes.

2) Sometimes loading issues.

3) It remember user name and passwords Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Kapil,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern the copy and pasting across projects, please reach out to your customer success representative or submit a ticket to support.qasymphony.com. This way we can provide some best practices on how to achieve a more streamlined approach.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Verified User in Computer Software
GC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Tricentis qTest?

Qtest has all the features for testcase management I need. This includes the flow of data as well as tracking that data. Having a integration with Jira has been a huge plus. I also like the ability to create custom fields. This lets me adjust to my QA work flow. I am looking forward to using the new api set for qtest7, hopefully I'll ahve the update soon. I have enjoyed the export and import functionality. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

To execute a testcase you have to create a test suite that has test runs. Testcases and testruns are 2 different objects. From the UI I cannot see historical results of a testcase, I have to use a database query. A testexecution should be created from an instance of the testcase object and linked somehow. Having to manage 2 different object types is inefficient. I don't like having to pay more to have the ability to share testcases between projects. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hello,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with test case and test execution reporting, the reason why they are two objects is so that your team can have Test Case versioning while also having various Test Runs with different variables (i.e. Configurations, Environments) based of the Test Case template.

We are coming out with an automatic Data Query ability that will make it easier for you to view all Test Run based off Test case IDs in our upcoming release at end of May.

Also, the ability to quickly generate test run based off Test Design structure might be of interest to you. Please see below:

https://support.qasymphony.com/hc/en-us/articles/207070083-6-1-qTest-7-0-Release-Notes-Dec-14th-2015

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Tom A.
TA
Sr SQA
Hospital & Health Care
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Tricentis qTest?

The ability to get going quickly w/o having to learn the user interface. I am leading up a new test team with staff that isn't your typical testing community. qTest is straight forward in it's design. Implementing this tool was simple. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

The native requirements and defect modules could use some more build out. I understand that most customers use Jira for those modules, but it would be nice to see those modules become more robust. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Tom,

Thank you so much for taking the time to review qTest. The team was very excited to finally meet you at Quality Jam this year and hope to see you again soon!

Regarding your concern the requirements and defects, it might be good to log these requests with your customer success representative or submit this as a feature request to support.qasymphony.com, this way we can correctly note it.

We are coming out with more workflows around internally logged defects later this year, so we will definitely notify you about that feature.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Verified User in Computer Software
GC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Tricentis qTest?

* eXplorer tool

* integration with JIRA

* reporting capability

* very configurable

* separate access to projects (can share with customers)

* test artefact organisation/ tree view presentation

* ability to share test cases

* assignment of test cases

* version control Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

* reporting needs further improvement (I know this is in the pipeline)

* more bugs than I expected in the software Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hello,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with reporting, you are correct that this is in the pipeline to be addressed. We are excited to release a new reporting engine later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

As for bugs that you have found, hopefully our support team has addressed all of these issues. If not, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Tricentis qTest