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16 TraxPayroll Reviews

4.3 out of 5
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16 TraxPayroll Reviews
4.3 out of 5
16 TraxPayroll Reviews
4.3 out of 5

TraxPayroll Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TraxPayrollQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraxPayroll?

Trax has been super reliable for us and is super easy to use. Everytime we have an issue their customer service is so great to work with. Review collected by and hosted on G2.com.

What do you dislike about TraxPayroll?

I can't think of anything specifically about Trax. It fits all of our needs. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraxPayroll?

The software is a simple product that manages all time clock functions. Very simple to use off Widows. Review collected by and hosted on G2.com.

What do you dislike about TraxPayroll?

older fonts makes the current software look older, the interface could do a little update. Review collected by and hosted on G2.com.

Michael L.
ML
Director of Product
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraxPayroll?

I liked that I was able to see my pay stub summaries very clearly, and that I could see a schedule of when/how much I was paid. I also liked that it was integrated right into BambooHR (though not really that cleanly).

Mostly, I like that it made the payroll all digital so I never had to receive paper checks or timesheets. Review collected by and hosted on G2.com.

What do you dislike about TraxPayroll?

I really found the interface for TRAX payroll to be a little ugly. I'm not usually very picky about this, but it looked like the software was designed in the 90's and that it hadn't been redesigned since. Also, navigating their dashboards wasn't exactly easy. I found the distinction between Timesheet and Paystub a little confusing within their platform.

I also think that it could have included some better dashboards showing my income and how it was affected by taxes, insurance, etc. and how it grew over time.

The whole platform seemed like it was a little too complex for how much it actually accomplished. Always felt like there was more information stored within their databases than they were actually using in their dashboards. Review collected by and hosted on G2.com.

Riane T.
RT
Owner
Construction
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraxPayroll?

I have been doing business with TRAX for a few years now and unlike many other programs I use, I have made actual relationships with their fantastic customer support reps! Their response time has always been remarkable and their great attitudes are contagious. Review collected by and hosted on G2.com.

What do you dislike about TraxPayroll?

Although their customer support is amazing and I don't mind reaching out to them when I have a question, I wish I didn't have to as much. I feel like the program took a while to get the hang of and is somewhat tricky teaching my new employees. It is a superb service that could be made easier to use. Review collected by and hosted on G2.com.

ALEXANDER S.
AS
CIO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraxPayroll?

TRAXpayroll is a good quality software easy to setup learn and use I like it ... and use it at work Review collected by and hosted on G2.com.

What do you dislike about TraxPayroll?

nothing I like the TRAXpayroll software . Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraxPayroll?

I love their customer service, some of the best in the industry! It's also really easy to use. Review collected by and hosted on G2.com.

What do you dislike about TraxPayroll?

Sometimes changes need to be made, but they are extremely receptive to feedback. Review collected by and hosted on G2.com.