Top Rated TraxPayroll Alternatives
It processes payroll adequately. It is also owned by our HRIS, BambooHR, so that is helpful to avoid having to constantly ensure data is synced, as all data loads directly into payroll without any effort. Review collected by and hosted on G2.com.
When running your first pay run in this system, they require a wire transfer before they can start performing ACH from your bank account. This is a completely unnecessary step and not required by ACH guidelines. They claim it is related to ensuring you have the money in your account before doing any ACH transactions, but this doesn't fully make sense, especially when you have provided them with information on prior pay that has occurred just weeks/months before.
The system itself is extremely simplistic and could use some tweaks to improve user-friendliness and overall experience.
Due to the integration with BambooHR, it is difficult to perform certain actions, since BambooHR drives the data that TRAX has. For example, a terminated employee who has a pay error has to be essentially rehired in order to make any changes. To my knowledge, this is not something you see in other payroll systems. Contrary to other payroll systems, when errors arise, their willingness to help or own the process is minimal (unless you pay I'm sure).
Lastly, and worst of all, even when combined with BambooHR, they are not compliant with certain state/local laws. The biggest example is having to show time off balances on paystubs, which this system will struggle with depending on how you setup your time off. Review collected by and hosted on G2.com.
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User friendly payroll system
15 out of 16 Total Reviews for TraxPayroll
Overall Review Sentiment for TraxPayroll
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The Bamboo HR intergration was seemless and the support staff was avalible quickly and they resolved my problem the first time I called. Being intergrated with Bamboo has made for less errors on my part and is time saving. Review collected by and hosted on G2.com.
When you add a new employee, Trax doesn't automatically recognize this and it has cause me to miss paying two employees before I realized I had to manually add them. Review collected by and hosted on G2.com.
Trax integrates well with our HR platform Bamboo. We have been able to cut the time in half working on payroll. Review collected by and hosted on G2.com.
Customer service can be hit and miss. I want more easily accessible training videos. Review collected by and hosted on G2.com.
Having employees be able to edit their own time cards and request time off. Review collected by and hosted on G2.com.
Doesn’t really link great with EaseCentral. Remote Link is kind of a pain. Multiple times there have been weird issues with deductions and apparently the system creating voided dates for them. Review collected by and hosted on G2.com.
The ease of use is the best part not only for admin but also employees. There is not a lot of training required. Review collected by and hosted on G2.com.
Holidays do not carry over from year to year - have to input every year
Not really a fan of the 100 per hour instead of 60 - employees often get confused Review collected by and hosted on G2.com.
The fully package that TRAZ offers and ease of the system for both employees and employers alike. Review collected by and hosted on G2.com.
The system functions well although their are many like products with better pricing. Review collected by and hosted on G2.com.
Loving the ease of use! I've used this for my small business and it worked wonder!!!!!!!
Employees loved it! Review collected by and hosted on G2.com.
A bit slow. Can take a bit of time uploading Review collected by and hosted on G2.com.
This has helped me so much. It has made timekeeping so much easier. Review collected by and hosted on G2.com.
The only thing that I wish is that it kept up with the times and had a facelift to make the software easy on the eyes. Review collected by and hosted on G2.com.
Trax has been super reliable for us and is super easy to use. Everytime we have an issue their customer service is so great to work with. Review collected by and hosted on G2.com.
I can't think of anything specifically about Trax. It fits all of our needs. Review collected by and hosted on G2.com.
