Tracker Reviews & Product Details

Tracker is an all-in-one AI-first platform built to power modern recruiting and staffing firms with the flexibility, automation, and insights they need to scale. By unifying Applicant Tracking, CRM, reporting, and workflow automation into a single solution, Tracker helps firms drive placements faster, reduce tech stack complexity, and unlock real-time insights at scale. At its core, Tracker is designed for firms that want more than a database—it’s a system of intelligence. Whether you’re building executive search pipelines, managing contract staffing workflows, or scaling skills-based hiring, Tracker blends automation and human judgment to keep recruiters focused on high-value work. Firms adopting Tracker consistently report cost savings, faster onboarding, and stronger team collaboration from day one. What Sets Tracker Apart Unified ATS + CRM With a fully integrated front-office system, teams manage candidate pipelines and client relationships side-by-side—avoiding context-switching, duplicate data, and missed opportunities. Automation That Works for You From screening templates to interview scheduling and offer workflows, Tracker’s automation tools help recruiters focus on building relationships instead of chasing down tasks. Built-In Compliance & Collaboration Features like single sign-on (SSO), GDPR-ready security, audit trails, and internal tagging make it easy to stay compliant while enabling real-time collaboration across your team. Actionable Reporting and Dashboards Tracker offers deep visibility into performance metrics, candidate activity, and client engagement, with exportable reports that support smarter, faster decision-making. Productivity Tools Like Capture The Capture Chrome extension lets you instantly import candidates and leads from LinkedIn, job boards, resumes, and email attachments—without scraping or manual entry. Stay compliant while dramatically speeding up sourcing.

Product Website

Seller

TrackerRMS

Discussions

Tracker Community

Languages Supported

English

Overview by

Andy Jones

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Tracker Integrations

(14)

Verified by Tracker

Tracker Media

Candidate Record

Dashboards

Longlist

Power Search

Report

Shortlist Card View

Official Downloads

(3)

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Branding Guide: How to Stand Out in the Recruitment Industry

eBook: 7 Ways to Increase the Productivity of Your Recruiters

Press Release: TrackerRMS’s New Evolution Release Puts Relationships Center Stage

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Diana R.

Small-Business (50 or fewer emp.)

2/29/2024

"Dynamic and User Friendly Platform"

5/5

What do you like best about Tracker?

Britanny provided us with a great onboarding experience and customer service. She was responsive, provided thoughtful advice to our questions, and was always proactive to our needs. The platform is simple to use and user-friendly. The implementation process has been easy. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

I would like more flexibility around customizing some of the standard fields and cards. Review collected by and hosted on G2.com.

What problems is Tracker solving and how is that benefiting you?

Based on the data captured by the Tracker tool, we are able to achieve several benefits. Firstly, the CRM functionality of the tool enables us to manage our customer interactions in a more organized and efficient manner. This allows for better communication with our clients, resulting in improved relationships and more business opportunities.

Secondly, the reporting and data capturing features help us to gain insights into our business operations. We are able to track our performance metrics, analyze the data, and identify areas for improvement. This helps us to make data-driven decisions and optimize our processes for better efficiency.

Thirdly, the automation capabilities of Tracker helps us to streamline our workflows and reduce manual effort. This frees up our staff to focus on more strategic tasks, leading to increased productivity and better output.

Finally, the candidate engagement functionality of the tool allows us to better engage with potential job candidates, resulting in better recruitment outcomes. Overall, Tracker is a valuable tool that has helped us to improve our operations and deliver better outcomes for our business. Review collected by and hosted on G2.com.

Hanson M.

Sr. Technical Recruiter

Small-Business (50 or fewer emp.)

7/16/2024

"Tracker is my favorite ATS!"

5/5

What do you like best about Tracker?

Tracker has a clear and simple layout which makes it easy to use. I also like that there is an app available. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

My only issue is that there could be less fields to put information. It seems like there are often 3 or 4 areas to put notes in when it could just be in one location. Review collected by and hosted on G2.com.

Response from stormie haller of Tracker

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Thank you for your positive feedback! We're happy to hear that you find Tracker's layout clear and simple, and that the app is useful to you.

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

12/18/2024

"Tracker Customer Support review"

4.5/5

What do you like best about Tracker?

I really appreciate the customer support! Yesterday, I needed assistance with something, and I reached out to customer support. Kristen Lane responded immediately with clear and easy-to-follow instructions. She was incredibly helpful and made the process so much easier. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Nothing yet. Although I haven't fully explored all its features yet, from what I've experienced so far, it's an excellent system Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

3/5/2024

"Great tool and fully customizable!"

4/5

What do you like best about Tracker?

It's very visually appealing and user friendly. TrackerRMS is a great CRM and ATS and can be fully customizable dependingon what you need. The implementation was very easy to accomplish. There was a lot of manual work to be done on our end (to build the data from the get-go) so as to ensure that the tool can satisfy our business needs. Integration took a few weeks but once the structure was in place, we started using it with ease. We use this every day - I actually never log out of it unless I get kicked out! The service has also been very good. I can always rely on someone getting back to me at a reasonable timeframe. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

I guess it being fully customizable also. A person's view will never be the same as another user's view. This also goes with reports. There should really be a standard set of reports (placements, projects, assignments, history, etc.) already available to the users. This can be helpful if and when you're only looking for general reports that's easily available. Review collected by and hosted on G2.com.

Kristin W.

Small-Business (50 or fewer emp.)

3/4/2024

"Great Customer Support Team and Customizable Options"

4.5/5

What do you like best about Tracker?

The support team is easily accessible and very friendly. Kristen has saved the day over and over again! The system is highly customizable with custom fields, making it easier for us to track the data we need. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Some of the pre-existing fields did not track data the way we wanted it tracked. Also, the visibility of candidate data/notes requires clicking into more tabs, and records than in our previous system. Review collected by and hosted on G2.com.

Diana G.

VP of Staffing

Mid-Market (51-1000 emp.)

5/8/2019

"Vice President of Technical Staffing"

5/5

What do you like best about Tracker?

TrackerRMS is totally customizable to each recuiter and/or account executives liking. TrackerRMS works with the latest automation technologies. (such as - having your data encryted, text messaging, document signing, integarating with all the job boards and much more. TrackerRMS has never had an outage and/or downtime. TrackerRMS has a personalized dashboard. Each employee comes in every morning and ready to start my day. Many calendar alerts and plug-ins are available. The search functions are incredible and the ATS works very well with searching candidates and job posting with other job boards sites. TrackerRMS is a one stop shop. It is easy to navigate and search through with the other portals. We have been very productive in our office and making more placements. TrackerRMS has helped bring our entire staff to a common platform with a common process. We are reaching more candidates and getting more client leads. The support team is available all the time, we can even do a quick online chat when you are experiencing an issue. TrackerRMS has weekly training and several webinars to watch. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

I haven't been able to really use their back office module as of yet. (Timesheets and Invoicing) but it is more error to me that I am not using it. Review collected by and hosted on G2.com.

Recommendations to others considering Tracker:

If you are seeking a cloud based ATS that can customize any features to work well with your recuitment and sales team, please do not waste time and make the switch to TrackerRMS. The team is very knowlegable and will work very closely with your firm to ensure a successful migration. Review collected by and hosted on G2.com.

What problems is Tracker solving and how is that benefiting you?

I can write a lot positive things on all the benefits we have experienced is using TrackerRMS. TrackerRMS is very automated and very user friendly cloud based ATS. Our recruiters and account executives are managing their clients and candidates more effectively. TrackerRMS can pretty much customize to your liking. As the administrator, it is so easy to change the workflow and views very easily. TrackerRMS allowed us to also save money on using their back office system for billing. It is a great ATS to use for a new hire that is new to the staffing industry as well. It helps the recruiters with tracking the full life cycle of a placement (from the resume download, →to the resume submittal to client →, to the interview with client → to the client placement $) Review collected by and hosted on G2.com.

Kristin D.

Small-Business (50 or fewer emp.)

2/29/2024

"Our team loves using Tracker for our recruiting company!"

5/5

What do you like best about Tracker?

Tracker has the capacity to handle so many different workflows and can evolve as your business evolves. We are currently in start-up phase with goals for significant growth over the next year and we feel confident knowing Tracker can handle our business' needs! The customer support is also phenominal, very quick to respond and always very helpful. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

The pearl is also a pitfall, very robust with numerous features so the learning curve is definitely there on ways to best utilize it for our business. Review collected by and hosted on G2.com.

Ayumi I.

Small-Business (50 or fewer emp.)

3/17/2024

"Very good!"

4.5/5

What do you like best about Tracker?

I can send documents throug Tracker and every activities are recorded in Tracker. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

It is not so flexible. Although Tracker reads resumes and adds information from them automatically, we can't change the settings about the automatic system. Therefore, after the system reads the documents and adds information to each candidate's information, I have to edit most sections, including the LinkedIn URL, phone number, and address, every time. Review collected by and hosted on G2.com.

Madison S.

Small-Business (50 or fewer emp.)

2/13/2024

"Outstanding Customer Support"

5/5

What do you like best about Tracker?

The most beneficial part of Tracker has been the outstanding customer support. The support team is easy to get in touch with, quick to reply, and they always offer solutions. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

The downside of Tracker is the delay in job postings to the job board. When I post a job it does not show immediately on Jobs + and that requires me to go back at a later time to ensure it was posted correctly. Review collected by and hosted on G2.com.

Rachel J.

Economic Development Committee

Small-Business (50 or fewer emp.)

2/27/2024

"Easy to use and constant support"

5/5

What do you like best about Tracker?

Personalized support is a huge perk. It is a very high functioning tool and can do a lot for both business development and recruiting. There is a cognos based reporting tool that has come in handy tracking our progress and making sure we are all on target. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

There are some restrictions on customizations and most of the time feature suggestions do not progress past that which is unfortunate. There are some delays in tickets but nothing that can't be worked around. Review collected by and hosted on G2.com.