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TraceGains Reviews & Product Details

Misti E.
ME
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TraceGains?

I like the receiving/supplier side of TraceGains. It is super easy to use from that side of things. I also like that it is very customizable. Review collected by and hosted on G2.com.

What do you dislike about TraceGains?

TraceGains on the document side does not like for pictures to be added. It is not user friendly. I do not like the format that used for documents. Also you need to know how to write scripts in order to get certain features to work. This not something I would recommend for a quality management system. Review collected by and hosted on G2.com.

What problems is TraceGains solving and how is that benefiting you?

Their customer service is not the best in my opinion. Basically if you want a feature added or something fixed you have to be the customer who is paying more. Review collected by and hosted on G2.com.

TraceGains Overview

What is TraceGains?

TraceGains provides a SaaS-based supplier, quality, and regulatory document management solution to food, ingredient, beverage, and packaging companies, helping you achieve and maintain compliance with the Food Safety Modernization ACT (FSMA), Global Food Safety Initiative (GFSI), and Hazard Analysis and Critical Control Points (HACCP) requirements, without needing to add additional staff.

TraceGains Details
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Product Description

TraceGains provides a SaaS-based supplier, quality, and regulatory document management solution to food, ingredient, beverage, and packaging companies, helping you achieve and maintain compliance with the Food Safety Modernization ACT (FSMA), Global Food Safety Initiative (GFSI), and Hazard Analysis and Critical Control Points (HACCP) requirements, without needing to add additional staff.


Seller Details
Year Founded
2008
HQ Location
Westminster, CO
Twitter
@TraceGains
2,337 Twitter followers
LinkedIn® Page
www.linkedin.com
134 employees on LinkedIn®

RJ
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Recent TraceGains Reviews

Tammy O.
TO
Tammy O.Small-Business (50 or fewer emp.)
5.0 out of 5
"TraceGain Review"
Interactivity between the customer and supplier, the creation of a common depository and verification systems platform. TraceGains allows suppliers...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"TraceGains: Supplier Management and Quality Control Made Easy"
Apart from their robust traceability and automated quality control, I liked the most about their user interface/UX allowing clients to onboard and ...
Andrew P.
AP
Andrew P.Enterprise (> 1000 emp.)
4.5 out of 5
"Network solution that leads the market in compliance and formula mangement"
They really are revoltionary and provide solutions for all aspects of the supply chain management for CPG's
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7 out of 8 Total Reviews for TraceGains

4.1 out of 5
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7 out of 8 Total Reviews for TraceGains
4.1 out of 5
7 out of 8 Total Reviews for TraceGains
4.1 out of 5
G2 reviews are authentic and verified.
Tammy O.
TO
COO ACQUISITION CONTRACT SALES
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about TraceGains?

Interactivity between the customer and supplier, the creation of a common depository and verification systems platform. TraceGains allows suppliers to upload Food safety documents with access to the customer's Verifiable page and link. The portal notifies the supplier of the Customers request and allers the customer once document are uploaded to the depository. Customers support is 24/7 with walk through videos available at all times. The portal is easy to use and immplementation was concluded within the hour. Review collected by and hosted on G2.com.

What do you dislike about TraceGains?

If you do not receiving updates when there is nothing to update, you would dislike the application. It sends you updates as frequent as 24hours from your last login. Review collected by and hosted on G2.com.

What problems is TraceGains solving and how is that benefiting you?

Creating an easy third party verification systems for users. It allows easy easy interaction with excellent 24/7 customer service. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
CF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraceGains?

Apart from their robust traceability and automated quality control, I liked the most about their user interface/UX allowing clients to onboard and training to farmers more easily. Implementation is quite rapid. Customer support seems to be helpful and on time. Review collected by and hosted on G2.com.

What do you dislike about TraceGains?

Customizations although available but extensive customizations according to each business requirements should have been more helpful. Review collected by and hosted on G2.com.

What problems is TraceGains solving and how is that benefiting you?

I found thatTraceGains helps companies to manage risks related to food recall and maintain high-quality standards across the chain of custody. Review collected by and hosted on G2.com.

Andrew P.
AP
Plant Controller - Downingtown and Ecce Panis
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraceGains?

They really are revoltionary and provide solutions for all aspects of the supply chain management for CPG's Review collected by and hosted on G2.com.

What do you dislike about TraceGains?

Scalablity and the trust in using a smaller boutique Review collected by and hosted on G2.com.

What problems is TraceGains solving and how is that benefiting you?

Ingredient management and the ease of use to bring new vendors on board via complaince Review collected by and hosted on G2.com.

Craig L.
CL
Programs Specialist/Human Resource Manager
Printing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TraceGains?

TraceGains allows me to share current compliance information and documentation with our most valued customers. It is very user friendly, the interface is very clear and shows you exactly what tasks are still open. I'd highly recommend this for companies that share compliance data on a frequent basis. Review collected by and hosted on G2.com.

What do you dislike about TraceGains?

The only dislike I could mention is that if the company you are sharing information with does not set up their request correctly. When this happens, you have to rely on the customer to fix this. I feel there could be some warning for the person inputting the requested data suggesting there could be errors. Review collected by and hosted on G2.com.

What problems is TraceGains solving and how is that benefiting you?

Throughout the course of any given year, we receive hundreds of traceablity, quality and compliance requests, often from the same customers. TraceGains streamlines the submittal process. Review collected by and hosted on G2.com.

JG
Inventory + Logistics Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TraceGains?

We use TraceGains to store and share our certifications with our customers and vendors. It saves a ton of time for everyone to have a single source of truth. Truth is, we are barely scratching the surface on what this can truly do for us. Review collected by and hosted on G2.com.

What do you dislike about TraceGains?

Nothing comes to mind. What we use it for, it does better than any other solution I've looked into. Review collected by and hosted on G2.com.

Recommendations to others considering TraceGains:

If you have customers or vendors that need documents from you, I can't recommend this enough. Review collected by and hosted on G2.com.

What problems is TraceGains solving and how is that benefiting you?

Our customers are able to source and secure COA's and certifications as they need them, without waiting for our team to carve out time to send it. The benefit of being able to offer customers real time documents is incredibly valuable. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TraceGains?

I think I like the automation of TraceGains the best. It prompts suppliers to input information automatically - there is little need for intervention. I like that as a supplier of information I only ahve to post it once and then the documents are distributed to all my customers as applicable. Review collected by and hosted on G2.com.

What do you dislike about TraceGains?

The part about Trace Gains that I like the least is that it puts all of the work on the supplier - simply at the behest of the customer. Review collected by and hosted on G2.com.

Recommendations to others considering TraceGains:

Trace Gains sets the standard and is used by many other companies in the food industry - it is definitely worth looking into and makes an improvement in cost and ease of retrievability. Review collected by and hosted on G2.com.

What problems is TraceGains solving and how is that benefiting you?

Trace Gains makes it easy to document compliance with food safety regulations. Likewise, it makes it easy to disseminate compliance information to customers. Review collected by and hosted on G2.com.

Reilly M.
RM
Quality Assurance and Control Technician
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TraceGains?

Its a very straight forward way to collect proper documentation from suppliers. There is a collaboration aspect if the other food company also uses trace gains. Review collected by and hosted on G2.com.

What do you dislike about TraceGains?

It seems somewhat outdated as an older website. Review collected by and hosted on G2.com.

Recommendations to others considering TraceGains:

It is very straight forward, would recommend. It automatically sends out email requests for documents that are out of date. Review collected by and hosted on G2.com.

What problems is TraceGains solving and how is that benefiting you?

We are solving problems of tracking documentation from suppliers. There are many benefits that include tracking of which documents are up-to-date, what suppliers supply which items, and many other organizational tools that can be exported to Excel when needed. Review collected by and hosted on G2.com.