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Top 10 Catalyst Alternatives & Competitors

By Totango
(597)4.6 out of 5

Catalyst is not the only option for Customer Success Software. Explore other competing options and alternatives. Customer Success Software is a widely used technology, and many people are seeking secure, easy to use software solutions with playbooks, custom triggers, and surveys. Other important factors to consider when researching alternatives to Catalyst include customer data and task management. The best overall Catalyst alternative is ChurnZero. Other similar apps like Catalyst are Planhat, Custify, Gainsight Customer Success, and Vitally. Catalyst alternatives can be found in Customer Success Software but may also be in Marketing Automation Software or Help Desk Software.

Best Paid & Free Alternatives to Catalyst

  • ChurnZero
  • Planhat
  • Custify
Show More

Top 10 Alternatives to Catalyst Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Catalyst stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Marketing and Advertising, and find the best product for your business.
    Scope
  1. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Scope

    (1)5.0 out of 5

    2. Scope.cx is a modern customer implementation system designed to help CX teams intelligently automate workflows, accelerate onboarding cycles, enhance customer engagement, and significantly improve team efficiency. 🤖 With powerful automation features, teams can standardize and run onboarding processes on autopilot. AI-powered tools minimize manual work, allowing teams to focus on high-value tasks. ⚡️ Quick, bite-sized actions like "Schedule Meeting", "Submit Form", "Send Email", and others, combined with a user-friendly Customer-Facing Portal, ensure better customer engagement. Intelligent reminders across all available channels further enhance the experience. ✅ Seamless integrations with Slack, HubSpot, Jira, and more make it easy to connect with your existing tools, ensuring a smooth and efficient onboarding experience.

    Visit Website
    Visit Website
    #1

  2. ChurnZero

    By ChurnZero
    (1,379)4.7 out of 5
    Optimized for quick response

    3. ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.

    Categories in common with Catalyst:
    Get a quote

    Reviewers say compared to Catalyst, ChurnZero is:

    Slower to reach roi
    Better at support
    Better at meeting requirements
    See all ChurnZero reviews
    #2

  3. Planhat

    By Planhat
    (694)4.6 out of 5
    Optimized for quick response

    4. Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.

    Categories in common with Catalyst:
    Get a quote

    Reviewers say compared to Catalyst, Planhat is:

    Slower to reach roi
    Better at support
    Better at meeting requirements
    See all Planhat reviews
    #3

  4. Custify

    By Custify
    (388)4.6 out of 5

    5. Next-Generation Customer Success Software For B2B SaaS

    Categories in common with Catalyst:

    Reviewers say compared to Catalyst, Custify is:

    Better at support
    Easier to admin
    Better at meeting requirements
    See all Custify reviews
    #4

  5. Gainsight Customer Success

    By Gainsight Inc.
    (1,584)4.5 out of 5
    Optimized for quick response

    6. Gainsight CS is a complete Customer Success Platform.

    Categories in common with Catalyst:
    Get a quote

    Reviewers say compared to Catalyst, Gainsight Customer Success is:

    Slower to reach roi
    More expensive
    See all Gainsight Customer Success reviews
    #5

  6. Vitally

    By Vitally
    (631)4.5 out of 5
    Optimized for quick response

    7. Vitally helps your B2B company ensure the right customers continuously use your product in the right way.

    Categories in common with Catalyst:

    Reviewers say compared to Catalyst, Vitally is:

    More expensive
    Easier to admin
    Better at meeting requirements
    See all Vitally reviews
    #6

  7. ClientSuccess

    By ClientSuccess
    (422)4.4 out of 5

    8. ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform

    Categories in common with Catalyst:

    Reviewers say compared to Catalyst, ClientSuccess is:

    Slower to reach roi
    Easier to admin
    More usable
    See all ClientSuccess reviews
    #7

  8. Salesforce Service Cloud

    By Salesforce
    (5,621)4.4 out of 5
    Optimized for quick response

    9. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Catalyst:

    Reviewers say compared to Catalyst, Salesforce Service Cloud is:

    Slower to reach roi
    More expensive
    See all Salesforce Service Cloud reviews
    #8

  9. WebEngage

    By WebEngage
    (677)4.5 out of 5
    Optimized for quick response

    10. WebEngage is a user engagement and retention platform that helps you unify customer data, execute marketing campaigns, and track performance.

    Categories in common with Catalyst:
    Get a quote

    Reviewers say compared to Catalyst, WebEngage is:

    Slower to reach roi
    More expensive
    Easier to admin
    See all WebEngage reviews
    #9

  10. Klaviyo

    By Klaviyo
    (1,071)4.6 out of 5
    Optimized for quick response

    11. Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions.

    Categories in common with Catalyst:

    Reviewers say compared to Catalyst, Klaviyo is:

    Better at meeting requirements
    Easier to admin
    Easier to set up
    See all Klaviyo reviews
    #10

  11. Insider

    By Insider
    (1,095)4.8 out of 5
    Optimized for quick response

    12. Insider is the first integrated Growth Management Platform helping digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue from a unified platform powered by Artificial Intelligence and Machine Learning.

    Categories in common with Catalyst:

    Reviewers say compared to Catalyst, Insider is:

    Better at meeting requirements
    Easier to set up
    Easier to admin
    See all Insider reviews
    Scope
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Scope

    (1)5.0 out of 5

    13. Scope.cx is a modern customer implementation system designed to help CX teams intelligently automate workflows, accelerate onboarding cycles, enhance customer engagement, and significantly improve team efficiency. 🤖 With powerful automation features, teams can standardize and run onboarding processes on autopilot. AI-powered tools minimize manual work, allowing teams to focus on high-value tasks. ⚡️ Quick, bite-sized actions like "Schedule Meeting", "Submit Form", "Send Email", and others, combined with a user-friendly Customer-Facing Portal, ensure better customer engagement. Intelligent reminders across all available channels further enhance the experience. ✅ Seamless integrations with Slack, HubSpot, Jira, and more make it easy to connect with your existing tools, ensuring a smooth and efficient onboarding experience.

    Visit Website
    Visit Website

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