well probably one of the best things are you can use this system at your phone, ipad, computer. Review collected by and hosted on G2.com.
the app in phones and iPad loses so many options like in the computer system you have access.
On the phone, I can't have access to the transaction history for the tools.
on computer system, when I do purchase orders, when I finished the order I don't save the order because then I can't modify anything like prices and need to keep it as a draft order.
will be good if when I update the prices that update for all (work orders, Material models, material browser). Review collected by and hosted on G2.com.
10 out of 11 Total Reviews for ToolWatch
Overall Review Sentiment for ToolWatch
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It brings light to items and where they are, makes charging out consumables pulled from stock easy and seemless. Review collected by and hosted on G2.com.
SO many things!!! For starters, they make this software anti user-friendly unless you are willing to pay an astronomical price!! Secondly the software barely functions half the time, leading to excessive down time, delayed projects, missing tools, inacurate counts due to not being able to enter them in real time because the software has different bugs and glitches. They dont even attempt to make changes to make things more user friendly. Unless you have the highest teir and pay them, you will have alot of troubles navigating their software, limited reports and such. My biggest issue, when and if you make a mistake on a transfer, you cant edit it, you cant delete it. You have to go in and manually adjust your inventory for each individual item and then make an entire new transfer. So now, your reports will look off, and you wasted 4 hours doing something that this company could EASILY change, by making admins able to edit things. Ive mentioned this issue to them multiple times but nothing has changed and they think that method they provided me is easy. I can not WAIT to find a different WMS to assist us. There has got to be better options out there. Review collected by and hosted on G2.com.
I like that it does provide some sort of communication line between the office staff (project managers & estimators) and the warehouse staff. I like that all of the tools, equipment and materials are customizable in terms of name, price, etc. Took a while to build out but it's nice to have our own data in there. Review collected by and hosted on G2.com.
I hate that it takes 4+ hours to sync with our ERP system, Sage300 and that integration is abysmal. In the demo we received, we were told this integration was flawless and would be improved upon. I do not like that in the 2+ years we have had ToolWatch, they have done no improvements (to my knowledge) on the desktop app which is what we primarily use. Review collected by and hosted on G2.com.
TW is easy to learn and thrive, even if coming in as a beginner. Review collected by and hosted on G2.com.
Not much to dislike but possibly could be more Mobile friendly for field employees. Review collected by and hosted on G2.com.
TW is easy to get started and can grow as the company grows Review collected by and hosted on G2.com.
Not much to dislike. There is a lot of capability and just have to figure out what works for your company Review collected by and hosted on G2.com.
It has help me check on the efficiency of the tool before engaging it for work.it has also help me manage the materials and therefore all materials are used effectively. It has helped control the misuse of materials. Review collected by and hosted on G2.com.
So far there is no dislike since I started using it. Review collected by and hosted on G2.com.
ToolWatch Enterprise improves the management of tools and equipment.
All tools in the system are tracked so no need of tracking missing tools. Review collected by and hosted on G2.com.
So far I don't have any issues with the software.
It is quite expensive. Review collected by and hosted on G2.com.
I like that it is cloud based, which allows me to access my information anywhere I go. the smartphone app has really made it very easy to keep track of all my information. Review collected by and hosted on G2.com.
Like any other platform, things can be tedious and finicky. It is still a somewhat new service, so that is to be expected. Other than that there is not too much to complain about. Review collected by and hosted on G2.com.
The reporting features are easy to read, and explain everything I need to know. The job audit process using the count inventory allows for immediate feedback and can let the auditor know exactly what is going on while performing his tasks Review collected by and hosted on G2.com.
Our biggest issue is the syncing, but it the scheme of things it is small. It's more an annoyance than anything. Review collected by and hosted on G2.com.
Access from any location or PC is great. The platform is easy to use and offers many layers of tracking for materials and equipment. Basic set up is easy and straightforward in order to get your inventory tracking up and running. I look forward to growing within the program to the many built in modules like purchasing and billing. I recommend the online training resource for anyone using the program on a regular basis. The training videos are simple and to the point and are easily selected to focus on only what you need to learn as you work within the program. Review collected by and hosted on G2.com.
The syncing to the cloud is a bit inconsistent. There have been times that inventory transactions have been processed but don't show up on reporting until manually syncing with the cloud data source. I would consider this a manageable challenge and if you are working with your inventory regularly you will notice any issues right away and they are easily fixed by the manual syncing feature. Review collected by and hosted on G2.com.
