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TicketSource
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4.9 out of 5 stars
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TicketSource Reviews & Product Details

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Ian R.
IR
Bird-brain
Design
Small-Business(50 or fewer emp.)
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TicketSource
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TicketSource Overview

Editedit
What is TicketSource?

TicketSource offers a free, easy to use, reliable online event ticketing platform with first-class customer service, enabling you to sell your tickets online with confidence. Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, honest booking fee structure. What separates TicketSource from the rest is our dedication to providing first-class customer support. We're friendly and supportive, and when you talk to us you won't find us reading from a script. Whether you're tech-savvy or a technophobe, we'll talk to you as an individual, because we're individuals too.

TicketSource Details
Discussions
TicketSource Community
Languages Supported
English
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Product Description

TicketSource is a free online box office system that enables users to sell tickets from their own website.

Seller Details
Seller
TicketSource
Year Founded
2004
HQ Location
Penarth, GB
Twitter
@TicketSource
2,314 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
TR
Overview Provided by:
Terry Rosoman

Recent TicketSource Reviews

Nick W.
NW
Nick W.Small-Business (50 or fewer emp.)
4.0 out of 5
"Perfect for Small Venues! "
I like that you can add multiple users to one account. This allows everyone to have access but also keeps each individual accountable for their act...
Read more
Niall S.
NS
Niall S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Exactly what it says on the tin"
Easy box office solution for everything from one off events to full venue programmes!
Read more
CC
Charlotte C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use, adaptable and profession"
Ticketsource has a very user friendly interface from both the point of view of the venue and the person buying tickets.
Read more

TicketSource Pricing

Free for Event Organisers
Free Trial
Customer Booking Fees
Contact Us
See all 2 TicketSource pricing levels
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TicketSource Media

TicketSource Demo - Free and easy ticketing
Free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all.
TicketSource Demo - Free box office solution
There is no cost to you, as the event organiser to use our box office system. No charge for recording your in-house cash, cheque and complimentary bookings.
TicketSource Demo - In Good Company
We are heartfelt and we are genuine. We learn, we listen, we care. We are on your side; here to help you sell tickets.
TicketSource Demo - Honest ticketing
Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure.
TicketSource Demo - First-class customer service
A service run by people, not spreadsheets or bots.
Answer a few questions to help the TicketSource community
Have you used TicketSource before?
Yes

Video Reviews

Review by Ian R.
TicketSource review by Ian R.
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Just the ticket!
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9 out of 10 Total Reviews for TicketSource

4.9 out of 5
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9 out of 10 Total Reviews for TicketSource
4.9 out of 5
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9 out of 10 Total Reviews for TicketSource
4.9 out of 5
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Overall Review Sentiment for TicketSourceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Nick W.
NW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about TicketSource?

I like that you can add multiple users to one account. This allows everyone to have access but also keeps each individual accountable for their actions. Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

The ticket printer option is very difficult to work with. It's user interface is nice, but it seems to crash. However, I'm not 100% sure that isn't my own fault. Review collected by and hosted on G2.com.

Recommendations to others considering TicketSource:

There are a lot of great options and features. The price can't be beat, so give it a try. Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

We recently ventured into the live show area and this is perfect for our small venue. Review collected by and hosted on G2.com.

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Andrew D.
AD
Photographer and Filmmaker
Retail
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TicketSource?

The percentage that TicketSource takes from your ticket sales compared to the competition is a lot smaller and customer service. Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

Nothing that would make me stop using the service. It would be nice to have a table seating plan layout rather than just normal seating / venues. Review collected by and hosted on G2.com.

Recommendations to others considering TicketSource:

They are a very welcoming company to work with. I get occasional phone calls from them asking if there is anything that I need or any feedback that I can provide. If I ever have any questions I can easily contact them via phone, email or via a live chat service. They are also based in the UK so there aren't any outsourced tech support. They also offer charity organisation discounts on the total percentage they take off of the ticket sales which is nice. Overall I am very glad that we opted to use this company rather than others that were on offer. They are also very compliant when it comes to Data Protection, they have emailed me thoroughly about the changes that they are making to make sure that myself and them are compliant with the new GDPR that goes live in May 2018. Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

I help a local drama group sell tickets for their shows using TicketSource. The online presence is incredibly useful, as well as the web interface is easy to use as well. It then allows us to produce seating plans, reports, etc. electronically rather than having to do it manually. Review collected by and hosted on G2.com.

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RG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TicketSource?

I love the easy to use interface and ability to interrogate my customer data. It is easy to set up events and get tickets on sale really fast. Discount codes are easy to set up and the ability to take in house bookings is great. Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

Nothing since the questionnaire function has been added Review collected by and hosted on G2.com.

Recommendations to others considering TicketSource:

Try it for a single event and you will see how easy it is Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

The ability to sell tickets online without having our own merchant account with the bank. Simplification of biz office reporting. Review collected by and hosted on G2.com.

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James F.
JF
Project Manager / Systems Estimator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TicketSource?

Ease of Use

Speed of Use

Usable by older persons who don't respond well to modern technology

Referral Bonus

Very Cost Effective Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

Ticket Printing could be Easier

Multiple Log-Ins (easy switch over) would make life easier

Contact Manager very basic

Some of the show/event based setup features could be further developed Review collected by and hosted on G2.com.

Recommendations to others considering TicketSource:

Great for small companies who don't want to invest in their own specialised ticketing package. Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

Solves small organisation ticket issues by having large scale software where the billing burden is passed on through booking fees Review collected by and hosted on G2.com.

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Niall S.
NS
Station Director & Radio Presenter
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about TicketSource?

Easy box office solution for everything from one off events to full venue programmes! Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

I wouldn’t say that there is any major feature missing, or anything that isn’t up to standard. Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

TicketSource takes care of the whole process - even allowing for calls to be taken and tickets booked direct through TS call centre.

The software even connects with thermal printers to make the whole process simple. Review collected by and hosted on G2.com.

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CC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TicketSource?

Ticketsource has a very user friendly interface from both the point of view of the venue and the person buying tickets. Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

It would be lovely to have a little more flexibility with the customer facing webpage but other than that it is great. Review collected by and hosted on G2.com.

Recommendations to others considering TicketSource:

It completely changed the way we think about and administer events and made us more ambitious in our scope. Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

Using TicketSource has meant people can book online and in person and all those bookings are integrated together. Review collected by and hosted on G2.com.

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Verified User in Music
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TicketSource?

This programme is straight forward and user friendly. Anyone with a minimal amount of

IT skill can easily use it. And there is a friendly, no nonsense customer support dept if you do get stuck. Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

When viewing the seating plan, you have to select to see all the plan in one go. Review collected by and hosted on G2.com.

Recommendations to others considering TicketSource:

Purchase the laser printer Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

A professional ticket sales platform for our audiences Review collected by and hosted on G2.com.

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JV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TicketSource?

Extremely easy to use and to set up events. Very clear and simple instructions. Telephone help line is fantastic, very knowledgeable staff who can explain clearly what to do. Friendly too! Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

Nothing. The service is friendly, fast and excellent Review collected by and hosted on G2.com.

Recommendations to others considering TicketSource:

I would recommend Ticket Source unreservedly Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

Very helpful about GDPR Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TicketSource?

Ease of use, mobile app, customer service Review collected by and hosted on G2.com.

What do you dislike about TicketSource?

Harder to scan tickets on older devices, UK business hours Review collected by and hosted on G2.com.

Recommendations to others considering TicketSource:

Keep in mind that the main office is in the UK Review collected by and hosted on G2.com.

What problems is TicketSource solving and how is that benefiting you?

We had an issue with our banking info, Ticketsource worked with me until the issue read resolved. Review collected by and hosted on G2.com.

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TicketSource