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Ticket Tailor Reviews & Product Details

Cornish L.
CL
Lavender Farmer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ticket Tailor?

Intuitive and simple to use ticketing platform with great ethics - it is adaptable to most situations and they have thought of solutions for all sorts of permutations Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I can't think of anything - other than cost and to be fair I add that into my ticket price. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

It is the whole package allowing me to market, sell and contact my ticket buyers with essential information Review collected by and hosted on G2.com.

Response from George Follett of Ticket Tailor

Hi there - thank you so much for your review and for choosing Ticket Tailor to ticket your Lavender Farm.

If there is anything else we can help you with, or you have feedback you’d like to pass on, please don't hesitate to drop us a message on the online chat — our customer care team typically reply in under 5 minutes.

Ticket Tailor Overview

What is Ticket Tailor?

Ticket Tailor is the world's most-loved ticketing platform, trusted by over 73,000 Event Creators across 120 countries. We make it simple and affordable to sell event tickets online, thanks to industry-leading low fees and 24/7 support from real humans. Last year, our platform processed 18.7 million tickets for events of all shapes and sizes – from the UK’s only floating puppet theatre to pick-your-own tulips in Amsterdam, and sell-out Santa’s grottos in the US. Users can choose between Pay as you sell, or buying credits upfront to save (from as little as 20p/25c per ticket). We also offer 50% discount for charities, and low-price tickets, as well as discounts for B Corps, PTAs, and not-for-profits. And if your tickets are free, so are we. Once a box office is up and running, events are totally customisable, and we offer a huge range of robust features that all come as standard. Think easy product upsells, handy integrations, and a free Check-in app, for starters. As an independent business, we don’t have profit-hungry shareholders to answer to. This means we can choose exactly how we grow. To us, empowering our diverse range of Event Creators through simple and affordable ticketing is worth its weight in gold. But we also strive to make sure that every single ticket sold has a positive impact on our team, our planet and in our communities. We call this Growth on Purpose. We're carbon neutral (having offset our entire history of emissions across all three scopes), donate 1p to climate causes for every ticket sold through our Penny for the Planet initiative, and we're proudly a certified B Corp, joining a global community of businesses putting people and the planet first.

Ticket Tailor Details
Languages Supported
Catalan, German, Greek, English, French, Indonesian, Italian, Japanese, Dutch, Portuguese, Romanian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Sell tickets online. Low fees. No fuss.

How do you position yourself against your competitors?

No per-ticket fees, and 100% white-labelled.


Seller Details
Year Founded
2011
HQ Location
London, United Kingdom
Twitter
@tickettailor
2,218 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

Ticket Tailor is an online ticket-selling software application for events.


George F.
GF
Overview Provided by:

Recent Ticket Tailor Reviews

Mark G.
MG
Mark G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Esay to Setup and Use Ticket Sales App"
Easy to setup & use + with its API, ticket sales can be posted to any CRM
Sam E.
SE
Sam E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Service"
The customer service is next to none, with responses always resolving any questions or issues very quickly. I like the format of credits, and gener...
Mike .
M
Mike .Small-Business (50 or fewer emp.)
4.5 out of 5
"Good way to sell tickets on newer web browsers"
Use it if you want customer service from humans and you want to be able to run and fund your events. No more waiting until AFTER the event to recei...
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Ticket Tailor Media

Ticket Tailor Demo - Create an event in minutes
It's free to create a box office and get your event live
Ticket Tailor Demo - Unlimited ticket types
Create and customize tickets exactly as you like
Ticket Tailor Demo - Create discount codes in seconds
Promote your event with discount and voucher codes
Ticket Tailor Demo - Fully featured seating chart tool
Sell seated tickets exactly the way you want
Ticket Tailor Demo - All the features
Make your ticketing stress free with Ticket Tailor
Answer a few questions to help the Ticket Tailor community
Have you used Ticket Tailor before?
Yes

186 out of 187 Total Reviews for Ticket Tailor

4.9 out of 5
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Ticket Tailor Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ticket TailorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sam E.
SE
Musician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

The customer service is next to none, with responses always resolving any questions or issues very quickly. I like the format of credits, and generally although a little confusing at first due to the different model, it is actually much simpler and more transparent than other services such as eventbrite or dice.

Integrations with mailchimp are fantastic for building your mailing list from ticket sales, and the donations option is extremely effective for making shows or tours more economical.

I will certainly be using Ticket Tailor again in the future. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I think at first the credit system was a little bit confusing, and although I understand that it means that you receive a larger sum of money when buying bulk credits, it would be nice to be able to remove or reduce booking fees in a more economical way. I still don't fully understand it, but as a system it is simpler and more transparent that other ticketing sites, and is still affordable, so I will be using in the future!

The one upside to competitor sites is the discoverability on sites such as eventbrite or headfirst in Bristol, which ticket tailor doesn't have. Headfirst have a featured events page that their editorial team personally select, which is really nice. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

A simple and transparent way to ticket events, and minimise booking fees. Review collected by and hosted on G2.com.

Mike .
M
Business owner and host of Ontario Speed Dating
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

Use it if you want customer service from humans and you want to be able to run and fund your events. No more waiting until AFTER the event to receive profit. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

When working with the API, when I have a question, it takes a couple of days for technical questions to be answered.

Also, it is not usable on older web bowsers that cannot pass the cloudflare captcha. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

I don't have to wait until AFTER the event to receive profit. Review collected by and hosted on G2.com.

Elena K.
EK
Lead Sales Representative
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

I like to use this platform for my annual event for children performance. Pretty easy to navigate and customize the event and tickets and promo codes Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Takes a little time to learn The platform Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Allow me to provide tickets to the family and organize a list of attendance Review collected by and hosted on G2.com.

Verified User in Music
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

Getting set up was quick and easy. We had intended to use Eventbrite, but ran into a bunch of technical issues related to payouts. We found Ticket Tailor when we googled for an alternative, and instantly preferred the experience. The ticket pages are prettier and we loved all the features to make event management easy, such as the mobile app checkin and the statistics. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

We have no complaints. Everything worked as described. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Selling tickets Review collected by and hosted on G2.com.

RH
Company Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

So much easier and cheaper than Eventbrite. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Takes a little while to get your head around things. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Makes it easy to sell my tickets. online. Review collected by and hosted on G2.com.

Mindy S.
MS
Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ticket Tailor?

This was our first time using online ticketing. I searched through various ticketing platforms, some with ridiculous fees, and found TicketTailor, which had the lowest fees.

It was a breeze to use. It was easy to set up, worked like a charm, and everything went smoothly.

When you set it up and then never have to think about it again, you know that's a good system! Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Nothing. I thought they couldn't sell multiple tickets as part of one package but they could. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Selling digital tickets to an event. Review collected by and hosted on G2.com.

Mark G.
MG
Technical Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
(Original )Information
What do you like best about Ticket Tailor?

Easy to setup & use + with its API, ticket sales can be posted to any CRM Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Cant see any thus far. I have not needed to try their support Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

An easy way to accept bookings and payments online Review collected by and hosted on G2.com.

ES
Controller
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ticket Tailor?

Ticket Tailor was so easy to setup and run for a fundraising/non-profit event! The low fees, and option for venmo payments, made it the best option to keep the MOST proceeds for our organization! Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

It would be nice to have a per ticket dollar transaction fee, rather than a single amount per transaction, or percentage option. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Selling tickets for a non-profit fundraising event, with low fees! Review collected by and hosted on G2.com.

Jay B.
JB
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ticket Tailor?

I love the simplicity of ticket tailor and the inexpensive easy to understand pricing structure Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I wish you were able to add multiple shows from one season onto the same order, also the ability to do a partial refund on TT rather than doing it through the card processing agent would be helpful Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

It is a nice way for us to keep all of our ticketing in one spot the fee on here is lower than using venmo and we get to gather useful patron information Review collected by and hosted on G2.com.

Alice  M.
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

I like the way it looks. I like the ability to tailor communication with ticket holders over time from sign-up through preparations and follow-up. good data. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I haven't had any issues with it except my own user error of not preparing detailed pre-event details when I first made the event. As I've learned how to use it, I think it works great. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

I need to have a QR linked event landing page for outreach, to communicate with participants, and to track attendance. Review collected by and hosted on G2.com.