Thinkific Reviews (404)

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Thinkific Reviews (404)

View 2 Video Reviews
4.5
404 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and responsive customer support, making course creation and management straightforward for both beginners and experienced users. The intuitive design allows for quick setup and customization, enabling users to focus on content rather than technical issues. However, some users note that customization options can be limited, particularly for advanced features.

Pros & Cons

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Judith M.
JM
Judith M.
CEO
Small-Business (50 or fewer emp.)
"Thinkific made my small business a big one"
5/5
What do you like best about Thinkific?

Aside from helping me create my online self-care school for busy people, I love that they're always adding new tools, updating with AI options, and providing very practical features to retain my audience, like having my own app, or improving communities, which are now like our own social network...

And overall, it's very easy to use, intuitive, comprehensive, and an ideal way to run an online business. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

Since my online school is designed as a large video library, like a "self-care Netflix," I initially didn't know how to design that experience for the consumer, as Thinkific has a different design for courses.

But I eventually found practical ways to create video galleries by topic, and my students are thrilled.

When they upgraded to the app, it was another way my students began using the school's videos much more fluently. Review collected by and hosted on G2.com.

daniel b.
DB
daniel b.
freelancer
Internet
Small-Business (50 or fewer emp.)
"Comprehensive Course Platform, Needs Better Customization"
4.5/5
What do you like best about Thinkific?

I like that Thinkific provides us with a complete course platform without needing a lot of custom development, allowing us to focus on content and learner experience instead of building tech from scratch. I love the course builder, the student experience, and the payments & access control features. The automation and analytics also stand out to me. The initial setup was quite easy and straightforward, as the interface is guided enough to build a simple course and have people enroll without needing a developer. It's a very solid and user-friendly platform for creating and delivering online courses, covering most of what we need out of the box without requiring heavy technical work. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

I believe that a few areas could be improved - site/page builder limitations: I feel it is a bit restrictive. Some design changes that seem simple require lots of workarounds with custom code; Reporting and analytics: It could be more robust, I would love deeper insights into learner behavior without having to export and analyze it elsewhere; assessment & interactivity: Quizzes and assignments cover the basics, but more advanced assessment options would make it easier for better learning experiences. Review collected by and hosted on G2.com.

CP
Claudia P.
Accounts Payable Specialist
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Excellent, Easy-to-Follow Thinkific Course with Helpful Videos and Summary Notes"
5/5
What do you like best about Thinkific?

I found the course provided by Thinkific to be excellent. The material was easy to follow, and I especially appreciated the inclusion of videos and summary notes, which were very helpful for consolidating the information. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

I appreciate the course's structure, which includes and encourages exercises. However, I would have liked to see more detailed examples within the videos. Review collected by and hosted on G2.com.

Albert S.
AS
Albert S.
CEO
Sports
Small-Business (50 or fewer emp.)
"Easy to Use and Personalise—A Website Builder I Love"
4/5
What do you like best about Thinkific?

Easy to use and personalise. I love it so much! Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

More options when I'm creating the website/landing pages. Sometimes I want to create a banner and it's not flexible, not suitable. Review collected by and hosted on G2.com.

JS
Jake S.
Founder/Director
Small-Business (50 or fewer emp.)
"Outstanding support and usability, totally transformed my business"
5/5
What do you like best about Thinkific?

The level of customer support is frankly incredible. Quick, helpful, and more comprehensive (and patient) than anything I've ever experienced. Functionality continuously improving too, and very easy to use (I have zero tech/coding experience, but have managed to build a pretty sophisticated platform with 18,000+ registered users).

It's not an understatement to say that what Thinkific has enabled me to build has changed my/my family's life. I've never evangelised about a business so much, and can't recommend Thinkific enough. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

Quiz functionality looks a little outdated/lacks certain functions that I would love to see, but I'm aware this is being rebuilt. Review collected by and hosted on G2.com.

Howard F.
HF
Howard F.
Rock/Pop Vocalist
Small-Business (50 or fewer emp.)
"Effortless Course Design with Flexible Files and Engaging Quizzes"
4.5/5
What do you like best about Thinkific?

The ease of which one can design a course using various file types including pdf, and the quiz feature which encourages engagement Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

I haven't come across any dislikes as yet Review collected by and hosted on G2.com.

"Unlimited Flexibility with Room for Improvement"
3/5
What do you like best about Thinkific?

I like using Thinkific because it's intuitive, making course creation effortless and direct. The customer support team is always responsive when we have questions or need assistance, which enhances the overall experience. I appreciate the capability to create endless products, as this allows me to iterate and customize an individualized learning space for each client. This feature enhances my ability to support students by providing various learning modes and establishing unique course offerings. The setup process was fairly easy, and Thinkific's support in transferring contacts was incredibly helpful, which facilitated a seamless transition from our previous platform. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

I think some of the UX of the landing pages can be significantly improved. For one of our students to land on that page, it's not very inspiring, and we are limited in how much we can customize it as the ones setting it up. I think also being able to copy and paste into lessons without messing up formatting would be great. It's currently very glitchy, messes up easily, doesn't tell you which font or size you're currently at, and doesn't make it easy to edit. You kind of need to learn what triggers it each time and then slowly back up. Slows us down extremely when we have multiple lessons to update. Review collected by and hosted on G2.com.

Terri-lee H.
TH
Terri-lee H.
Director and Principal Clinician
Small-Business (50 or fewer emp.)
"Great for those new to learning management systems"
4/5
What do you like best about Thinkific?

It was easy to get started, having never used a LMS before. We are a small company and do a lot of the setup of our systems ourselves. The "how to guides" are really useful and had us up and running easliy. We've also likes the add ons and improvements over the years we have Thinkific. We tried others but they were not as intuitive, too complex and time consuming and without the customisation we needed. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

We'd like a few more features on the mid range payment tier. We'd like to be able to group our customers by product and more easily email them as a group. We'd like an easy integration with our website also. Review collected by and hosted on G2.com.

Nina B.
NB
Nina B.
Learning Experience Manager
Small-Business (50 or fewer emp.)
"Just launched Thinkific as our Community's new LMS"
4.5/5
What do you like best about Thinkific?

Our community has been in the process of looking for a new learning management system for our enablement training programs and we decided to launch with Thinkific this past spring.

What we liked the most about the product was the ability to create both on-demand and live course content, which fit perfectly into our current program model and expansion plans. Plus, the community group part of the platform allows us to take a step forward in keeping students engaged in the LMS instead of using slack channels for communication.

We've been working behind the scenes on getting courses rebuilt in Thinkifc and recently just launched our new system. The process of bringing over old courses was rather smooth and we are excited to finally get users into the system to start engaging with our on-demand content. The team at Thinkfic was super helpful with all of our unique program questions and guiding us the right direction. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

The one downside to the platform is that we need need to use some custom code to properly upload our e-learnings as multimedia files instead of SCORM files. Our courses have multiple e-learnings in them so we wanted to avoid using the bundle feature and keep them all in a single course. The issue was when initially uploading the .zip file students could skip the whole e-learning and move on with content.

Thankfully the Thinkific team was able to produce some custom code to avoid this issue. We do need to manually update each zip files code, but we found it worth it for student engagement with our materials.

Also, there is a size limit on multimedia files in the system. If you have a e-Learning with a lot of videos you may need to remove them and upload the videos directly into Thinkific to avoid the size constraints. This wasn't that big of an issue for our course build once we understood what the issue was. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Makes partner training simple and scalable"
4.5/5
What do you like best about Thinkific?

- Support Team and our CSM are consistently responsive and thorough

- New features are continually being introduced Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

- Feature discoverability could be improved, as many features exist but often require guidance to locate

- Ongoing SCORM issues and challenges with integrating them into the platform Review collected by and hosted on G2.com.