Thinkific Reviews (405)

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Reviews

Thinkific Reviews (405)

View 2 Video Reviews
4.5
405 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and responsive customer support, making course creation and management straightforward for both beginners and experienced users. The intuitive design allows for quick setup and customization, enabling users to focus on content rather than technical issues. However, some users note that customization options can be limited, particularly for advanced features.

Pros & Cons

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Gino .
G
Gino .
Coach and Consultant
Small-Business (50 or fewer emp.)
"The platform is intuitive, easy to use and adapts to my needs."
4.5/5
What do you like best about Thinkific?

The community that you can build around the program offered Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

I would like to have an AI integration for easy course building Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Smooth experience creating external-facing academies, but UX is not always intuitive"
4/5
What do you like best about Thinkific?

Good interface which can be customized to your needs. The videos load well and the setup is straightforward. Support is also quick to respond when I have a question. The implementation team are also responsive. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

The user management is only on the reporting level, and not on the assignment level.

Some of the features are not native to the platform, rather integrations with other tools, making it feel a little piecemeal sometimes. It works well for external academies and enablement, less so for internal training. The authoring of courses is also complicated Review collected by and hosted on G2.com.

AS
Antoinette S.
Director of Continuing Education
Mid-Market (51-1000 emp.)
"Fantastic Customer Service and Integration Solutions"
5/5
What do you like best about Thinkific?

The level of customer support we have received is unmatched! We are currently migrating from an old LMS and integrating with Thinkific - they have been there for us every step of the way! I cannot speak more highly about their wonderful team of professionals who have make us feel confident and at ease with our decision to switch over. We are very excited to get started with Thinkific and looking forward to using this platform! Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

So far, there is nothing I don't like about Thinkific Plus! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great LMS with improved customer service"
4.5/5
What do you like best about Thinkific?

Thinkific Plus has been a great LMS and provides our students with a modernized user interface. Our clientele is made up of students who may have anxiety about their coursework. Using Thinkific allows our students to focus on their actual coursework rather than have any concerns about technical issues. We routinely receive positive feedback from students that our platform is "easy to use." We upgraded to Plus and have appreciated the improved customer service we receive as a result. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

Some of the integrations don't work together. For example, we can't use a SCORM file and outside exam software together. Review collected by and hosted on G2.com.

Fanny J.
FJ
Fanny J.
Digital Experience Lead
Mid-Market (51-1000 emp.)
"Easy"
5/5
What do you like best about Thinkific?

It's so easy to use! The platform is very user friendly and creating both courses and landing pages is very intuitive. We also installed Rob Galvin's PowerUps which gave us more possibilities to create really beautiful landing pages that match our brand.

The Thinkific customer success team has also always been very helpful and reponded very quickly to all our questions and inquiries. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

It was a bit difficult to manage multiple languages within Thinkfic. It required us to create one site for each language, but since it wasn't possible to copy the content from one site to another, it required a lot of manual work to set it up and maintain. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Launched an Academy with 6 courses in just 3 weeks!"
5/5
What do you like best about Thinkific?

I love the variety of multimedia content that is supported when designing courses. Thinkific let us incorporate websites, blogs, video content, and interactive product demos (using Navattic) into a course and launch a fully-featured customer academy within 3-weeks of purchasing.

The sales and support folks we've interacted with are also fantastic. Our account executive and solutions engineer were both extremely responsive and knowledgeable, and Thinkific's support team always responds to inquiries within 24-hours. We appreciate it! Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

While Thinkific Plus offers many layout options for product landing pages, I'd love to see more customization options for the student view of the Course Player. Specifically, the option to adjust the appearance of the nav bar, progress bar, etc. to fit our product design more seamlessly.

We'd also love to customize and format the automated messages sent to students upon course completion or other milestones.

All said, it's still a wonderful tool that we're very happy using and would recommend for anyone looking for a flexible no-code LMS. Review collected by and hosted on G2.com.

Peter K.
PK
Peter K.
Video Producer/Editor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"user friendly with intuitive layouts"
3.5/5
What do you like best about Thinkific?

Every aspect I've used was incredibly intuitive

There was virtually no learning curve, just a simple layout that was pretty much self explanatory.

Often the customer facing side of these sorts of things are simple but the back end is a complicated mess, not so here Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

The video size limit is understandable, but I'd love it to be a bit bigger so I don't need to compress my videos as much Review collected by and hosted on G2.com.

FH
Felicia H.
Business Strategist
Small-Business (50 or fewer emp.)
"Great for those just starting out."
4/5
What do you like best about Thinkific?

The Leap is easy to use with a little nudge from AI in creating the bones of some great first time products. The features are accessible and not overwhelming to know what you're getting and how it can benefit you or your budding business. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

There are a few features missing that some of the more established link-in-bio type tools have long had or are rolling out. As with most of the tools, I probably dislike that there is no clear plan to accommodate users with more than one page/brand with ease. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Happy with Thinkific and so are my students"
4.5/5
What do you like best about Thinkific?

It's easy to use for everyone. I never get emails from students that they're confused on how to find something, download something, watch a module, etc. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

Maybe just the price. But who likes paying? Lol Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"A very useful tool!"
3.5/5
What do you like best about Thinkific?

Thinkific has been an instrumental tool in helping us learn new things about different departments. In a fast easy manner, I have access to tons of resources, which is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

The interface could be a bit more updated and more appealing to users. It's not as easy to navigate and can cause some confusion. Review collected by and hosted on G2.com.