TestRail Reviews (611)

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Reviews

TestRail Reviews (611)

View 1 Video Reviews
4.4
611 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of TestRail, which simplifies the organization and management of test cases. The platform's ability to integrate seamlessly with tools like Jira enhances workflow efficiency, making it a valuable asset for QA teams. However, some users note that the reporting features could be more customizable and that performance may lag with larger datasets.

Pros & Cons

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Danny S.
DS
Danny S.
Product Specialist
Mid-Market (51-1000 emp.)
"Great tool"
5/5
What do you like best about TestRail?

I like how to tool lets me set up and document a regression test with relative ease Review collected by and hosted on G2.com.

What do you dislike about TestRail?

The UI feels like a back to the 90's party Review collected by and hosted on G2.com.

Gor A.
GA
Gor A.
SQA automation engineer
Mid-Market (51-1000 emp.)
"QA automation engineer about TestRail"
5/5
What do you like best about TestRail?

I like API integration with automation frameworks, such as Playwright and Typescript! Review collected by and hosted on G2.com.

What do you dislike about TestRail?

I don't have any dislikes or negative fidbacks about Testrail! Review collected by and hosted on G2.com.

Omkar S.
OS
Omkar S.
Associate Consultant
Enterprise (> 1000 emp.)
"Testrail-Fully automated solution with Jenkin Pipeline"
4/5
What do you like best about TestRail?

-It is to integrate with CI/CD pipeline

- Early to integrate with test script written in Github

- Good reporting tool of test results Review collected by and hosted on G2.com.

What do you dislike about TestRail?

There is no provision to write test script in Test rail. Review collected by and hosted on G2.com.

Eunice Anne P.
EP
Eunice Anne P.
Enterprise (> 1000 emp.)
"Ease of use especially for manual testing"
4.5/5
What do you like best about TestRail?

its UI is easy to understand and use, this is what we use every day for test case creation. what I like about it is that it's a web-based application, which means we can access it anywhere as long as we have an internet connection. I would also like to add on its feature where you can integrate it with other applications that are essential to your testing such as Git, Jenkins, Jira and a lot more. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

I think UI can be improved and I hope they add more tools that can be integrated with it. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"One of the best tool for managing software testing"
5/5
What do you like best about TestRail?

1. Easy to create test plans and test case for multiple features at once.

2. Ability to configure test cases in combination for different environments and browsers, OS etc. 3. Can generate detailed reports to present to stakeholder and management.

4. Integration with Jira eases the need to map to a user story / bugs / task

5. The test plan hierarchy helps to create test cases easily and it helps reduce redundancy between test cases.

6. Very easy to navigate using the user interface.

7. Ability to lock a test plan where it can no further be modified.

8. Capable to run test cases in multiple environments and check the run history.

8. Can easily download in PDF / excel and email them to stakeholders. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

1. Creating test cases in can be tedious sometimes

2. Reporting system is a little complicated to understand and utilize effectively.

3. Searching for a past completed story is difficult unless to navigate from Jira. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Efficient and intuitive Test Management with minor hiccups"
5/5
What do you like best about TestRail?

TestRail has revolutionized the way we manage our testing procedures. Its intuitive interface allows for seamless navigation and test case organization. I particularly appreciate the comprehensive reporting features that offer in-depth insights into our testing cycles. The ability to integrate with various issue trackers and version control systems further enhances our productivity, ensuring that our software development and QA teams are perfectly synced. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

While TestRail is a powerhouse for test management, I find that its flexibility can sometimes be a double-edged sword, leading to a complex setup for new projects. Additionally, the test case templating system is less flexible than I’d like, often requiring manual tweaking. On occasions, the performance can lag, especially when dealing with large numbers of test cases, which can be a bit of a setback for our workflow. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Excellent Test Management Software"
4.5/5
What do you like best about TestRail?

Ease of Use: Once you understand how TestRail works, it almost becomes second nature to you.

Frequency of Use: We use TestRail every single day to create and track our test cases and create reports for stakeholders to use.

Ease of Integration: Integrating with JIRA has been easy and we are able to link our JIRA tickets with TestRail in case we ever need to come back to it in future. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

Ease of Implementation: Understanding and setting up TestRail seems a bit complicated and it would be handy to have some tutorials for newcomers.

Customer Support: Never had to really use this as a user

Number of Features: The existing features are great but there is always room for more and it would be great if the UI maybe had a refresh Review collected by and hosted on G2.com.

Durga b.
DB
Durga b.
Software Engineer
Small-Business (50 or fewer emp.)
"Best test case management tool used by QA engineers, developers n team leads"
5/5
What do you like best about TestRail?

It is a user-friendly interface. I find TestRail to be an outstanding test management tool, especially due to its seamless integration with Jira, APIs, and other tools. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

Integration with Jira seems [a] little faulty Review collected by and hosted on G2.com.

Pradip L.
PL
Pradip L.
QA Engineer
Mid-Market (51-1000 emp.)
"Seamless Testing with TestRail"
4.5/5
What do you like best about TestRail?

TestRail has significantly improved our testing outcomes with its user-friendly interface and efficient features.

Integration with various tools is remarkably easy, ensuring testing results are accurately reflected. The availability of a folder structure for modules enhances organization and accessibility. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

While TestRail offers solid integration capabilities, occasional issues arise with certain tools. Review collected by and hosted on G2.com.

Jonathan L.
JL
Jonathan L.
QA Lead
Mid-Market (51-1000 emp.)
"Very easy to use."
5/5
What do you like best about TestRail?

It has speed up the time it takes use to make test plans. Review collected by and hosted on G2.com.

What do you dislike about TestRail?

The reporting can be very complex and it can be hard to figure out. Review collected by and hosted on G2.com.