Testlio does fantastic work. They're efficient, professional, and knowledgeable. They've been extraordinarily helpful to us in getting us to stabilize our service. Review collected by and hosted on G2.com.

I don't have any major complaints with Testlio. They've been professional and up front with me from the very get-go. They're not the cheapest option out there for platform testing, but you get what you pay for. Review collected by and hosted on G2.com.

The team at Testlio that supports my own team in scheduling test runs. They are always very accommodating and engaged. The UI of their platform is pretty nice as well. Review collected by and hosted on G2.com.

Getting the test plans finalized on the Testlio platform is often pretty cumbersome. Also, the more a product grows in complexity, the harder the dependencies are to manage. Review collected by and hosted on G2.com.

Westin and Sidhi were always proactive in preparing for our test runs. Westin managed the relationship flawlessly with constant updates and touchpoints and Sidhi took charge of creating all the steps in test scripts and was quick to edit test scripts when last-minute changes arose, ensuring testing was thorough. Review collected by and hosted on G2.com.

Flexibility in rollover hours. Westin definitely advocated for us to roll over hours when our third-party developer could not hit deadlines which resulted in pushing out testing, but we understood it's a resourcing requirement for Testlio, but possibly a creative solution to meet halfway? Review collected by and hosted on G2.com.

Their ability to test with a large number of accounts. Review collected by and hosted on G2.com.

The extra time it takes to explain features you want tested. Review collected by and hosted on G2.com.

Their strength is to learn a products features over a few test cycles and to also understand the way we prioritize bugs very quickly. So the bugs are on target! Review collected by and hosted on G2.com.

Testlio is very good at UI and UX testing. We have some projects that focus on the backend (API, DB, etc.). Testlio still provides value when they test for these projects but their strength is on the UI and UX side. Review collected by and hosted on G2.com.

Testing Coverage, Flexibility, Turnaround Review collected by and hosted on G2.com.

There is nothing I can say we dislike about Testlio. One improvement is the test case platform could be a bit more user-friendly so we can easily share / export cases for review. Review collected by and hosted on G2.com.

The most remarkable thing is the diverse team of testers who do QA and app localization for Testlio's clients. The website pays testers by the hour compared to their competitors, who do it mainly by the number of bugs submitted by the testers. Incredibly helpful team and staff who help the testers at any stage Review collected by and hosted on G2.com.

QA tester's rating system is not fully implemented across all the platforms Testlio uses leading to many testers with no ratings. This creates a first-come, first-serve basis for assigning testers instead of assigning on the basis of the tester's ratings for some projects. Review collected by and hosted on G2.com.

Testlio provides us access to all devices in our digital ecosystem, without building out labs in our homes or offices. Review collected by and hosted on G2.com.

Live Support - This does not happen often, but when we have high priority monetization issues in Production, I often feel like Testlio should be our oncall resource to help pinpoint the issues. Often we take it into our own hands given then turn around times for getting a tester on a device on short notice. I'd love to get better at this when urgency is needed but it's also hard to plan for these moments. Review collected by and hosted on G2.com.

I like working with their customer success team. They care deeply about delivering what they promise and take care of all the hard work to make it happen. Review collected by and hosted on G2.com.

It can take time to get up to speed and get good results. Once the test cases are in and there have been several rounds of refinement, the process gets easier and the results better. Review collected by and hosted on G2.com.

They are like working with colleagues rather than a service provider, great collaboration and communication. Review collected by and hosted on G2.com.

They are not optimised for time sensitive SMS industry testing (but this is expected so not a problem). Review collected by and hosted on G2.com.