distributed testing approach. there are testers spreading around the world, which really average up the testing quality and availability. firm expectation when the test results will be available. Review collected by and hosted on G2.com.

sometimes, some individual testers try out some scenario which is really not practical or necessary. Review collected by and hosted on G2.com.

What I like best about this service is that there are testers usually always available to do test on our app at any time of the day. It also easy to set up a test and run it for a determined period. Review collected by and hosted on G2.com.

It took a few tutorials before understanding the interface to set up the tests. Some bugs reported are duplicated and we have to sort them out ourselves. Review collected by and hosted on G2.com.

They use real testers - so all our different flows are easily tested. Review collected by and hosted on G2.com.

Nothing really - if anything the testers are too good and find every little bug in our platform! Review collected by and hosted on G2.com.

The testers really dive deep into each feature and find bugs we would have never found. I feel confident when I get zero-bug test reports back! Review collected by and hosted on G2.com.

I wish the test runs were faster but it just takes planning to have them tested/returned when it's convenient for our team. Review collected by and hosted on G2.com.

I enjoy the ease of use for testIO. Right at the start, the application is easy to learn and with the guidance of the testIO team, they only make the experience easier. The best feature of the application, from my perspective, is the Jira integration. We have the flexibility to integrate with our ticketing system, which save time and effort. Review collected by and hosted on G2.com.

With the application continuing to evolve, there is a slight learning curve and functionality may seem to be "missing". However, there is plenty of functionality in development. The team at testIO are insightful and I am happy to hear about development pieces in progress.

No complaints from my side. Review collected by and hosted on G2.com.

Test.io provides a broad variety of different devices, locations and of course, people to test our apps to ensure nothing slips through the cracks. We're able to identify edge cases before the masses to. Review collected by and hosted on G2.com.

My only negative would be the pricing model with your tests. For example, when we run a test, it takes one of our credits for that billing period. We would like to run tests on the reported bugs we fixed beforehand which are usually pretty nominal. But it isn't worth it usually to waste one of those looking at it from a financial perspective. Review collected by and hosted on G2.com.

Our client support representative Celina Review collected by and hosted on G2.com.

There isn't much I don't like about Test.io. Even in the brief time (almost a year) I've been using test.io to support my project I've seen the service constantly taking steps to improve their service and it shows. Review collected by and hosted on G2.com.

The testio team we interact with (Rachel and Susan) have been very helpful in getting the most of out of the tests by coaching us on how to write our testing instructions. It has certainly been a process to get to where we are automatically running weekly tests with good results but it was made easier by the excellent support team. Review collected by and hosted on G2.com.

Testers sometimes go for edge case bugs that are not relevant or easily reproducible and as a result miss glaring issues. Review collected by and hosted on G2.com.

Testers seem to do *lots * of testing of our website discovering bugs together with the ones which happen in ordinary consumer leaks. Bugs are reported to replicate, screenshots, and movies with measures. I appreciate the selection of operating systems and testing apparatus, which include tools that our consumer base has that our team does not use as their device. The Jira integration makes it effortless to produce new bugs using the material in the Test.IO testers. Review collected by and hosted on G2.com.

The Jira program could use some improvements. I frequently will need to reload the Jira webpage to the call-to-action buttons of these Test.IO bugs to operate. (Not specific if that is a Jira or even Test.IO app dilemma.) Additionally, the Jira program doesn't demonstrate the browser/OS data (though that's passed along if you make a Jira issue), so I am sometimes forced to log in to the Test.IO website if I wish to come across this info. Review collected by and hosted on G2.com.

Fast turnaround. There is a large team that runs our tests and they are able to reach deadlines consecutively. Review collected by and hosted on G2.com.

Not enough details in the bugs at times. Additional information needs be requested. Review collected by and hosted on G2.com.