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Test IO Reviews & Product Details

For more than a decade, Test IO has been a trusted testing partner for hundreds of iconic brands – tightly collaborating to deliver exceptional product experiences to customers around the globe - while also creating professional opportunities for the more than 400k (and growing!) diverse members of our international crowdtesting community. Since joining NYSE: EPAM in 2019, we've aggressively advanced our capabilities across quality engineering and professional testing services - maintaining our longstanding position as a leader in crowdtesting and quality assurance - while also gaining recognition by Gartner as a Leader in Application Testing Services.

Seller

EPAM Systems, Inc.

Discussions

Test IO Community

Languages Supported

German, English

Overview by

Justin Tanisawa

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

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Top-Rated Alternatives

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Test IO Media

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Verified User in Retail

Mid-Market (51-1000 emp.)

2/13/2019

"Invaluable resource for smaller teams"

5/5

What do you like best about Test IO?

Test.io has allowed us to rollout new site features with confidence, knowing that they've been seen by an international audience using dozens of different devices, platforms, etc. We no longer have to maintain a test bank of desktop and mobile devices ourselves. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Occasionally, we will get duplicate reports of the same issue by multiple testers. However, the benefits of this service FAR outweigh this minor inconvenience. Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

Being able to have dozens of people from all over the world test your product on a variety of devices in a 24-hour period is invaluable. Not having to maintain a full testing suite of desktops, laptops, tablets and mobile devices saves time and money, allowing your development team to focus on fixing bugs and creating new features. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

We have seen a reduction in overall problems reported to our customer service team, especially from our international customers. What used to be virtually impossible (or at the very least impractical) for our small development team to test is now a breeze using the test.io platform. Review collected by and hosted on G2.com.

Adrian C.

Customer Support Lead

Small-Business (50 or fewer emp.)

12/13/2018

"Invaluable test resource"

4/5

What do you like best about Test IO?

It's an easy way to get eyes on all platforms and devices. We often get bugs in areas of the app we ourselves tested. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

It is hard to communicate directly with the testers to get more info on how to reproduce an issue, but the team leads are very responsive. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

12/20/2022

"Easy way of finding tricky gaps in the product"

4.5/5

What do you like best about Test IO?

That it can be scheduled in advance and at the needed time. It helps with planning needs and roadmap.

Different types of tests.

An additional fresh view of the product from the non-team members. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Sometimes I need to run some urgent tests but cannot because my test draft should be first reviewed and I can be sending it not at a very convenient time for the Test.io.

I am talking mostly regarding very late evening or night tests. Would be nice to have some type of express tests maybe, which can be launched quicker and at any time. Review collected by and hosted on G2.com.

Alex R.

Marketing Technology Manager

Enterprise (> 1000 emp.)

1/30/2023

"Great website testing tool."

5/5

What do you like best about Test IO?

Ability to schedule testing. I also the like the UI and ability to create stories. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

No downside at the moment. Our team feels more confident to deploy changes after test io completes testing. Review collected by and hosted on G2.com.

Annabella S.

VP Development Services

Enterprise (> 1000 emp.)

1/18/2023

"The test IO team is great to work with."

4/5

What do you like best about Test IO?

Easy to use and train others on the team Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Lack of bandwidth to fully use the tool fully Review collected by and hosted on G2.com.

Marque S.

Vice President of Technology

Mid-Market (51-1000 emp.)

10/15/2021

"Great for certain things"

4.5/5

What do you like best about Test IO?

The crowd-sourced team provided some interesting insights into our platform performance on many devices and browsers. It also revealed a few issues that slipped past our QA team on lessor-used browsers. I generally liked how bugs were deduped and currated so that a lot of the noise was taken out. They provide an easy to use platform and excellent training and customer service. They were willing to work with us so that we could utilize them without having to upend our already strained resources and in our test environment. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Despite an excellent job of curating and some good bug catches, most of the submissions were opinions and not bugs or usability problems. The other issue is that after a previous successful engagement, we tried to reengage for usability testing, but their prices went way up. Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

They are worth the price, but make sure you are prepared to utilize all they can offer fully. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

Enhancing our QA process is the primary purpose of the engagement. We were releasing a new consumer product line and needed not only extra hands/eyeballs for QA but also "real-world users" to provide feedback. Although only a few bugs had been found, the revelation that we had only a few misses was beneficial. It assured that we had a solid product. The usability feedback was also helpful because it indicated areas to flag and observe once we had released the product to the general public. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/5/2021

"Great exploratory testing services but not the right fit for our organization right now.."

3.5/5

What do you like best about Test IO?

1. Fantastic customer service

2. Speed of testing

3. Exploratory testing Review collected by and hosted on G2.com.

What do you dislike about Test IO?

1. Managed testing services pricing did not drive enough value for our organization

2. Contractual agreement that can't be altered, even if needs change

3. Lowest cost option was only for exploratory testing & we needed regression testing

4. Pricing bucket for managed testing services, did not fit needs Review collected by and hosted on G2.com.

Norbert G.

Mid-Market (51-1000 emp.)

9/23/2020

"Test.io enabled me to publish major new releases to customers with confidence."

4.5/5

What do you like best about Test IO?

- user experience of the user interface in general

- variety of test devices used

- creativity of the test.io testers

- testers did understand my product without having to explain much

- quality of bug reports

- export bug reports via API to the most popular ticket systems incl. screenshots and videos

- fast response times from key account managers Review collected by and hosted on G2.com.

What do you dislike about Test IO?

- a few bug reports are very picky

- management of known bugs is cumbersome Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

Have trust and try it out! Behind test.io are indeed real people that know how to break your product. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

- Find bugs in uncommon browsers and devices

- Get feedback from independent people about new features before you hand it over to the customer Review collected by and hosted on G2.com.

Mayuresh H.

Mid-Market (51-1000 emp.)

6/16/2020

"Good platform for exploratory testing of simple workflows"

3.5/5

What do you like best about Test IO?

TestIO team itself is very co-operative and did a great job by setting up PoC for us. Testers do provide attention to detail and catch some of the bugs that weren't easy to find.

Testers attach detailed instructions in their bug reports including devices, steps to reproduce, video recording of the issues found

Test.io is easy to setup and with easy JIRA integration, most of the product managers, engineers never actually have to login to test.io platform to checkout the issue Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Testers are coming from non-technical background which is both good and bad. Sometimes it's bad because they don't have setup to invoke simple REST APIs and thus some of the customers flows stay untested. From the list of features we had provided, they were able to test only 50% of the features most of the time because they couldn't proceed Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

Use it if your product is simple to test and doesn't have complicated test data setup steps Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

Time and resources constraints on our end is being addressed by Test.io because they usually have 20+ testers testing our app all at the same time Review collected by and hosted on G2.com.