Test.io has allowed us to rollout new site features with confidence, knowing that they've been seen by an international audience using dozens of different devices, platforms, etc. We no longer have to maintain a test bank of desktop and mobile devices ourselves. Review collected by and hosted on G2.com.

Occasionally, we will get duplicate reports of the same issue by multiple testers. However, the benefits of this service FAR outweigh this minor inconvenience. Review collected by and hosted on G2.com.

It's an easy way to get eyes on all platforms and devices. We often get bugs in areas of the app we ourselves tested. Review collected by and hosted on G2.com.

It is hard to communicate directly with the testers to get more info on how to reproduce an issue, but the team leads are very responsive. Review collected by and hosted on G2.com.

That it can be scheduled in advance and at the needed time. It helps with planning needs and roadmap.

Different types of tests.

An additional fresh view of the product from the non-team members. Review collected by and hosted on G2.com.

Sometimes I need to run some urgent tests but cannot because my test draft should be first reviewed and I can be sending it not at a very convenient time for the Test.io.

I am talking mostly regarding very late evening or night tests. Would be nice to have some type of express tests maybe, which can be launched quicker and at any time. Review collected by and hosted on G2.com.

Ability to schedule testing. I also the like the UI and ability to create stories. Review collected by and hosted on G2.com.

No downside at the moment. Our team feels more confident to deploy changes after test io completes testing. Review collected by and hosted on G2.com.

Easy to use and train others on the team Review collected by and hosted on G2.com.

Lack of bandwidth to fully use the tool fully Review collected by and hosted on G2.com.

The crowd-sourced team provided some interesting insights into our platform performance on many devices and browsers. It also revealed a few issues that slipped past our QA team on lessor-used browsers. I generally liked how bugs were deduped and currated so that a lot of the noise was taken out. They provide an easy to use platform and excellent training and customer service. They were willing to work with us so that we could utilize them without having to upend our already strained resources and in our test environment. Review collected by and hosted on G2.com.

Despite an excellent job of curating and some good bug catches, most of the submissions were opinions and not bugs or usability problems. The other issue is that after a previous successful engagement, we tried to reengage for usability testing, but their prices went way up. Review collected by and hosted on G2.com.

1. Fantastic customer service

2. Speed of testing

3. Exploratory testing Review collected by and hosted on G2.com.

1. Managed testing services pricing did not drive enough value for our organization

2. Contractual agreement that can't be altered, even if needs change

3. Lowest cost option was only for exploratory testing & we needed regression testing

4. Pricing bucket for managed testing services, did not fit needs Review collected by and hosted on G2.com.

- user experience of the user interface in general

- variety of test devices used

- creativity of the test.io testers

- testers did understand my product without having to explain much

- quality of bug reports

- export bug reports via API to the most popular ticket systems incl. screenshots and videos

- fast response times from key account managers Review collected by and hosted on G2.com.

- a few bug reports are very picky

- management of known bugs is cumbersome Review collected by and hosted on G2.com.

TestIO team itself is very co-operative and did a great job by setting up PoC for us. Testers do provide attention to detail and catch some of the bugs that weren't easy to find.

Testers attach detailed instructions in their bug reports including devices, steps to reproduce, video recording of the issues found

Test.io is easy to setup and with easy JIRA integration, most of the product managers, engineers never actually have to login to test.io platform to checkout the issue Review collected by and hosted on G2.com.

Testers are coming from non-technical background which is both good and bad. Sometimes it's bad because they don't have setup to invoke simple REST APIs and thus some of the customers flows stay untested. From the list of features we had provided, they were able to test only 50% of the features most of the time because they couldn't proceed Review collected by and hosted on G2.com.

I like that I have a lot of testers running the test at the same time in different devices and browser Review collected by and hosted on G2.com.

Stop to run test cases when you schedule a test Review collected by and hosted on G2.com.