# Test IO Reviews **Vendor:** EPAM Systems, Inc. **Category:** [Software Testing Tools](https://www.g2.com/categories/software-testing) **Average Rating:** 4.3/5.0 **Total Reviews:** 73 ## About Test IO For more than a decade, Test IO has been a trusted testing partner for hundreds of iconic brands – tightly collaborating to deliver exceptional product experiences to customers around the globe - while also creating professional opportunities for the more than 400k (and growing!) diverse members of our international crowdtesting community. Since joining NYSE: EPAM in 2019, we've aggressively advanced our capabilities across quality engineering and professional testing services - maintaining our longstanding position as a leader in crowdtesting and quality assurance - while also gaining recognition by Gartner as a Leader in Application Testing Services. ## Test IO Reviews ### 1. Test IO is quite useful, but with some pitfalls **Rating:** 3.5/5.0 stars **Reviewed by:** William G. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Test IO?** It is easy to set up tests, and it is quite useful for reusability and the ability to improve tests over time. It also gives you quick feedback on tests, rather then it taking a long time. **What do you dislike about Test IO?** There is a low ability to customize the testing process to be super specific, it forces you to make your tests a specific way, which is useful for reusabily and understandinf, but not helpful when you have a complex or specific process it isnt capable of. **What problems is Test IO solving and how is that benefiting you?** Its solving bug issues and user experience, it also allows people with little to no knowledge of the subject be able to attempt to recreate the errors and get a more firm understanding of the issues. **Official Response from Ted Weil:** > Thanks very much for the review and honest feedback, William! While we pride ourselves on being as adaptable and as flexible as possible, depending on the specificity of requirements it might be difficult to deliver. But we see those moments as opportunities to learn and invent so again, we appreciate your voice. Never feel shy about leaning on your Test IO account manager and/or asking them to pass along feedback to our development teams. ### 2. Easy to use and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Wilder M. | Freelance Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Test IO?** Provides crowdtesting services, connecting companies with a global community of testers. **What do you dislike about Test IO?** While Test IO offers many advantages, there are some potential drawbacks to consider: Inconsistent Quality of Feedback, Communication Challenges, Potential for Duplicate Issues, Limited Control Over Testers **What problems is Test IO solving and how is that benefiting you?** Test IO addresses several key problems in the software development process, providing significant benefits: Limited In-House Testing Resources,Device and Platform Coverage,Rapid Feedback and Time Constraints,Cost-Effective Testing **Official Response from Ted Weil:** > Thanks for sharing your experience, Wilder. Never be shy about sharing questions, concerns, or issues with your Customer Success Manager. I know it sounds like the usual marketing propaganda, but they really do care intensely and will deep dive into any problems that might come up and resolve them. We do our best to get out ahead of and preempt curveballs, but 'problem solving' is a pillar of our delivery model. ### 3. Is hard for low level testers **Rating:** 2.0/5.0 stars **Reviewed by:** Nellyannis R. | Scrum Master, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Test IO?** The business proposal is really good, give people the opportunity to get money learning and implementing knowledge testing. **What do you dislike about Test IO?** Is difficult to get money or escalate when you are a low level tester or when you only have the basic badge, since there isn't so many cases **What problems is Test IO solving and how is that benefiting you?** For now none **Official Response from Ted Weil:** > Hey Nellyannis - Thanks very much for sharing some Community feedback. I shared your input with the head of the Test IO Community and he offered the below response. Your calling out our goal of creating a broad range of opportunities is absolutely correct. To that end, our Community team is heavily invested in helping and promoting Community members' growth and success. Always feel welcome and encouraged to reach out to our Community team with any questions, comments, or concerns: "We offer learning opportunities to any tester regardless of their level or previous experience and recommend joining our Discord server, where we offer free learning events that will help her improve her knowledge and effectiveness. For a tester with no prior experience, earning money will get easier over time. Every test cycle she participates in let’s her gain valuable experience. It’s a matter of time and commitment to this learning journey to become successful. She can reach out to our tester support via the chat bubble in the bottom right corner of the tester interface to get additional help and tailored tips how she can improve." ### 4. Easy to use and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Test IO?** Bugs are easy to identify as numerous users are testing and checking sites. It helps to shape sites to nearly 100% perfection. Everything is super easy to use and is very efficient. **What do you dislike about Test IO?** I don't dislike anything. It is a great testing platform and very useful. **What problems is Test IO solving and how is that benefiting you?** Ensuring that there are no bugs within the software and that things are running smoothly before being released for a greater mass to use. ### 5. Interesting and create experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Test IO?** I like the UI design most, very user friendly and easy to operate. **What do you dislike about Test IO?** The process is a little bit complicated. **What problems is Test IO solving and how is that benefiting you?** It solves the issue I have in my work with production testing. It's convienent so that I don't need to test items manually one by one. It's automatic. ### 6. Awesome Testing Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Test IO?** The UI is very friendly and easy to navigate **What do you dislike about Test IO?** Haven't explored the vast number of features much and would be interested if something comes up in the near future **What problems is Test IO solving and how is that benefiting you?** Understanding different testing methodologies which wasn't popular among the groups ### 7. Finding TestIO was a Game-Changer for Our QA Process! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Test IO?** From the get-go, when we began using test.io for our quality assurance, we felt confident about our decision. The platform stands out because it lets us tap into a wide pool of testers without the usual complications, all at a straightforward monthly rate. And this feature is just scratching the surface. Getting started with test.io was a breeze. We always had someone from their side guiding us, ensuring that any questions or doubts were promptly addressed. We never felt like we were navigating the waters alone, which made the whole onboarding phase that much easier. Their regular check-ins have been both consistent and meaningful. It's clear they're not just going through the motions; they genuinely want us to thrive using their service. They're always on the lookout for our feedback and seem proactive about making the platform even better based on our experiences. But what really won us over? Their customer success team. It feels like they've set a high bar for themselves when it comes to customer service. Every interaction with the test.io crew, whether it's with their customer support or their tech team, has been impressive. Their hands-on approach, passion for what they do, and real dedication to our success haven't gone unnoticed. **What do you dislike about Test IO?** The only hiccup we've encountered is sometimes navigating their portal to initiate tests; it can occasionally be slow or unresponsive. However, their team is always receptive to feedback and keen on making improvements. Plus, if you're ever pressed for time, they're more than willing to help kick off tests for you **What problems is Test IO solving and how is that benefiting you?** Jumping on the TestIO bandwagon was like getting a fresh pair of eyes for our software testing process. Before, during those super busy development periods, we'd be scrambling to get more hands on deck for testing. The process of hiring and training folks just wasn't cutting it. Now, thanks to test.io and its nifty crowdsourcing thing, we don’t have that headache. Imagine having a bunch of keen testers from all over the globe giving your product a once-over. Not only do they spot the sneaky bugs, but they also clue us in on how real people might feel using our product. Oh, and that flat monthly rate? It's a lifesaver for our budgeting. Since bringing test.io into the fold, I’ve noticed our product’s just gotten better and better. We’re pushing out updates and new bits faster than ever, and I can tell our users are loving it. It’s also taken a weight off our team’s shoulders. Instead of drowning in endless testing, we get to dive deep into making our product shine. Time, money, and the depth of the testing we get - test.io is the whole package for us. ### 8. Great product and great support team helped us improve our testing process. **Rating:** 4.5/5.0 stars **Reviewed by:** Kate W. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Test IO?** The entire process of using test.io was incredibly user-friendly and as a product owner, I felt supported by the Test.io team every step of the way. As a small team, we have limited resources, but Test.io made it really easy to set up tests and push the results along to our developers, while also saving one of the most valuable resources: my time. **What do you dislike about Test IO?** The only thing that I found difficult was the inability to copy only selected test scenarios from one product to another (ie. from the Android test to the iOS test). I could copy ALL, but usually I didn't need to copy all. It was a minor issue though. **What problems is Test IO solving and how is that benefiting you?** Test.io helps me find the bugs in my product that I don't have the time to always be looking for, as well as constantly giving us the feedback from a new user. Their platform then gathers all information needed and connects directly with our Jira, allowing me to easily send the found issues over to my devlopers to be fixed quickly. ### 9. Have a good experience while using **Rating:** 4.5/5.0 stars **Reviewed by:** Shanoob E. | Quality Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Test IO?** Have a good practise while using this app and very easy to handle **What do you dislike about Test IO?** Nothing dislikes me in Yest 10 but I'm suggesting you to know more about this **What problems is Test IO solving and how is that benefiting you?** To solve the mobile app usage ### 10. Streamline Your Testing Process with Test IO and Jira Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Swapnil P. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Test IO?** Test IO's integration with Jira is a powerful combination that helps teams to streamline their testing process and improve the quality of their applications. Whether you are a small team or a large enterprise, this integration can help you to save time and resources while ensuring that your applications are thoroughly tested and meet your quality standards. **What do you dislike about Test IO?** there are some limitations to be aware of, such as a learning curve for Jira, limited control over the testing process, potential communication issues, cost, and a focus on functional testing rather than specialized testing. Teams should carefully consider the benefits and limitations of the Test IO and Jira integration before deciding whether it is the right fit for their needs. **What problems is Test IO solving and how is that benefiting you?** The test IO integration with Jira benefited in terms of a Streamlined testing process, Faster testing cycles, Better testing coverage, real-time reporting, etc. ### 11. Invaluable resource for smaller teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about Test IO?** Test.io has allowed us to rollout new site features with confidence, knowing that they've been seen by an international audience using dozens of different devices, platforms, etc. We no longer have to maintain a test bank of desktop and mobile devices ourselves. **What do you dislike about Test IO?** Occasionally, we will get duplicate reports of the same issue by multiple testers. However, the benefits of this service FAR outweigh this minor inconvenience. **Recommendations to others considering Test IO:** Being able to have dozens of people from all over the world test your product on a variety of devices in a 24-hour period is invaluable. Not having to maintain a full testing suite of desktops, laptops, tablets and mobile devices saves time and money, allowing your development team to focus on fixing bugs and creating new features. **What problems is Test IO solving and how is that benefiting you?** We have seen a reduction in overall problems reported to our customer service team, especially from our international customers. What used to be virtually impossible (or at the very least impractical) for our small development team to test is now a breeze using the test.io platform. ### 12. Invaluable test resource **Rating:** 4.0/5.0 stars **Reviewed by:** Adrian C. | Customer Support Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Test IO?** It's an easy way to get eyes on all platforms and devices. We often get bugs in areas of the app we ourselves tested. **What do you dislike about Test IO?** It is hard to communicate directly with the testers to get more info on how to reproduce an issue, but the team leads are very responsive. **Recommendations to others considering Test IO:** Be very explicit in your instructions so you can get the best results in your tests. **What problems is Test IO solving and how is that benefiting you?** Multiplying our QA team's size and efficiency without increasing head count. ### 13. Easy way of finding tricky gaps in the product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Test IO?** That it can be scheduled in advance and at the needed time. It helps with planning needs and roadmap. Different types of tests. An additional fresh view of the product from the non-team members. **What do you dislike about Test IO?** Sometimes I need to run some urgent tests but cannot because my test draft should be first reviewed and I can be sending it not at a very convenient time for the Test.io. I am talking mostly regarding very late evening or night tests. Would be nice to have some type of express tests maybe, which can be launched quicker and at any time. **What problems is Test IO solving and how is that benefiting you?** Not the usual way of testing, cause each time each new person is testing the product in a different way. ### 14. Great website testing tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex R. | Marketing Technology Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Test IO?** Ability to schedule testing. I also the like the UI and ability to create stories. **What do you dislike about Test IO?** No downside at the moment. Our team feels more confident to deploy changes after test io completes testing. **What problems is Test IO solving and how is that benefiting you?** Test.io helps test new website features and also performs regression testing. ### 15. The test IO team is great to work with. **Rating:** 4.0/5.0 stars **Reviewed by:** Annabella S. | VP Development Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Test IO?** Easy to use and train others on the team **What do you dislike about Test IO?** Lack of bandwidth to fully use the tool fully **What problems is Test IO solving and how is that benefiting you?** Website optimization and finding critical bugs. ### 16. Great for certain things **Rating:** 4.5/5.0 stars **Reviewed by:** Marque S. | Vice President of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Test IO?** The crowd-sourced team provided some interesting insights into our platform performance on many devices and browsers. It also revealed a few issues that slipped past our QA team on lessor-used browsers. I generally liked how bugs were deduped and currated so that a lot of the noise was taken out. They provide an easy to use platform and excellent training and customer service. They were willing to work with us so that we could utilize them without having to upend our already strained resources and in our test environment. **What do you dislike about Test IO?** Despite an excellent job of curating and some good bug catches, most of the submissions were opinions and not bugs or usability problems. The other issue is that after a previous successful engagement, we tried to reengage for usability testing, but their prices went way up. **Recommendations to others considering Test IO:** They are worth the price, but make sure you are prepared to utilize all they can offer fully. **What problems is Test IO solving and how is that benefiting you?** Enhancing our QA process is the primary purpose of the engagement. We were releasing a new consumer product line and needed not only extra hands/eyeballs for QA but also "real-world users" to provide feedback. Although only a few bugs had been found, the revelation that we had only a few misses was beneficial. It assured that we had a solid product. The usability feedback was also helpful because it indicated areas to flag and observe once we had released the product to the general public. ### 17. Great exploratory testing services but not the right fit for our organization right now.. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Test IO?** 1. Fantastic customer service 2. Speed of testing 3. Exploratory testing **What do you dislike about Test IO?** 1. Managed testing services pricing did not drive enough value for our organization 2. Contractual agreement that can't be altered, even if needs change 3. Lowest cost option was only for exploratory testing & we needed regression testing 4. Pricing bucket for managed testing services, did not fit needs **What problems is Test IO solving and how is that benefiting you?** 1. Online portal enabled flexibility. I really loved the scheduled testing 2. A great way to test on many different devices 3. Great user insight ### 18. Test.io enabled me to publish major new releases to customers with confidence. **Rating:** 4.5/5.0 stars **Reviewed by:** Norbert G. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about Test IO?** - user experience of the user interface in general - variety of test devices used - creativity of the test.io testers - testers did understand my product without having to explain much - quality of bug reports - export bug reports via API to the most popular ticket systems incl. screenshots and videos - fast response times from key account managers **What do you dislike about Test IO?** - a few bug reports are very picky - management of known bugs is cumbersome **Recommendations to others considering Test IO:** Have trust and try it out! Behind test.io are indeed real people that know how to break your product. **What problems is Test IO solving and how is that benefiting you?** - Find bugs in uncommon browsers and devices - Get feedback from independent people about new features before you hand it over to the customer ### 19. Good platform for exploratory testing of simple workflows **Rating:** 3.5/5.0 stars **Reviewed by:** Mayuresh H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2020 **What do you like best about Test IO?** TestIO team itself is very co-operative and did a great job by setting up PoC for us. Testers do provide attention to detail and catch some of the bugs that weren't easy to find. Testers attach detailed instructions in their bug reports including devices, steps to reproduce, video recording of the issues found Test.io is easy to setup and with easy JIRA integration, most of the product managers, engineers never actually have to login to test.io platform to checkout the issue **What do you dislike about Test IO?** Testers are coming from non-technical background which is both good and bad. Sometimes it's bad because they don't have setup to invoke simple REST APIs and thus some of the customers flows stay untested. From the list of features we had provided, they were able to test only 50% of the features most of the time because they couldn't proceed **Recommendations to others considering Test IO:** Use it if your product is simple to test and doesn't have complicated test data setup steps **What problems is Test IO solving and how is that benefiting you?** Time and resources constraints on our end is being addressed by Test.io because they usually have 20+ testers testing our app all at the same time ### 20. I like this tool **Rating:** 4.5/5.0 stars **Reviewed by:** Diego G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about Test IO?** I like that I have a lot of testers running the test at the same time in different devices and browser **What do you dislike about Test IO?** Stop to run test cases when you schedule a test **Recommendations to others considering Test IO:** It's an awesome tool if you don't have QA team or if you want to be sure that everything is working well **What problems is Test IO solving and how is that benefiting you?** Having test in different browsers and devices. Smoke and Regression testingl. ### 21. TestIO review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Test IO?** distributed testing approach. there are testers spreading around the world, which really average up the testing quality and availability. firm expectation when the test results will be available. **What do you dislike about Test IO?** sometimes, some individual testers try out some scenario which is really not practical or necessary. **Recommendations to others considering Test IO:** use it often **What problems is Test IO solving and how is that benefiting you?** regression test, targeted test. confirmed quality. ### 22. Amazing Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Test IO?** What I like best about this service is that there are testers usually always available to do test on our app at any time of the day. It also easy to set up a test and run it for a determined period. **What do you dislike about Test IO?** It took a few tutorials before understanding the interface to set up the tests. Some bugs reported are duplicated and we have to sort them out ourselves. **What problems is Test IO solving and how is that benefiting you?** They determine if the new feature I implemented introduced new bugs. ### 23. Great end to end testing platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Test IO?** They use real testers - so all our different flows are easily tested. **What do you dislike about Test IO?** Nothing really - if anything the testers are too good and find every little bug in our platform! **What problems is Test IO solving and how is that benefiting you?** We have a bunch of different flows and different code repos - so test IO ensures that if code is changed in any one of the repositories, a bug will be caught. ### 24. Great end-to-end testing **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa R. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2020 **What do you like best about Test IO?** The testers really dive deep into each feature and find bugs we would have never found. I feel confident when I get zero-bug test reports back! **What do you dislike about Test IO?** I wish the test runs were faster but it just takes planning to have them tested/returned when it's convenient for our team. **What problems is Test IO solving and how is that benefiting you?** We have several code repos and backend services that are changing often and want to test the full end-to-end experience. ### 25. Easy to use, developing well **Rating:** 4.5/5.0 stars **Reviewed by:** Steve C. | Project Manager and Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Test IO?** I enjoy the ease of use for testIO. Right at the start, the application is easy to learn and with the guidance of the testIO team, they only make the experience easier. The best feature of the application, from my perspective, is the Jira integration. We have the flexibility to integrate with our ticketing system, which save time and effort. **What do you dislike about Test IO?** With the application continuing to evolve, there is a slight learning curve and functionality may seem to be "missing". However, there is plenty of functionality in development. The team at testIO are insightful and I am happy to hear about development pieces in progress. No complaints from my side. **Recommendations to others considering Test IO:** Keep up the development efforts and keep moving the application forward. The customer-focused mentality works well for your business model. As a suggestion, I would not sell the product as a testing automation tool until the platform is truly automated. It is automated from the perspective of the user. However, tests are manually executed by human testers. Just be careful around the wording and continue to be transparent with your consumers. Also, it would be useful to be able to edit the (Jira) connector instead of having to create a new one every time. **What problems is Test IO solving and how is that benefiting you?** My organization solves the problem of not having enough insight into issues with our ecommerce website. The benefits heavily revolve around exposure of issues, some of which have been handled quickly by my team. ### 26. We can release our apps with confidence. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Test IO?** Test.io provides a broad variety of different devices, locations and of course, people to test our apps to ensure nothing slips through the cracks. We're able to identify edge cases before the masses to. **What do you dislike about Test IO?** My only negative would be the pricing model with your tests. For example, when we run a test, it takes one of our credits for that billing period. We would like to run tests on the reported bugs we fixed beforehand which are usually pretty nominal. But it isn't worth it usually to waste one of those looking at it from a financial perspective. **Recommendations to others considering Test IO:** Think really hard about your development cycle and make sure their sales team is aware. They seem very flexible on plans and will help find something to suit your model. **What problems is Test IO solving and how is that benefiting you?** We are fixing bugs before the public finds them. This especially includes our clients, who of course, expect published apps to work flawlessly. When we release with bugs, they start to lose confidence. Test.io helps us put a stamp of approval on our work and feel much more comfortable pressing the deploy button. ### 27. Fantastic testing support from an amazing team **Rating:** 5.0/5.0 stars **Reviewed by:** Jord K. | Software Tester, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Test IO?** Our client support representative Celina **What do you dislike about Test IO?** There isn't much I don't like about Test.io. Even in the brief time (almost a year) I've been using test.io to support my project I've seen the service constantly taking steps to improve their service and it shows. **Recommendations to others considering Test IO:** If you need to run software testing cycles you should definitely look into using test.io. They have testers on a variety of different platforms and OS and the ones that they don't yet support they are woring with us to make them available. **What problems is Test IO solving and how is that benefiting you?** This is my main method of regression testing. Using test.io also gives me a fantastic spread of different devices and tester viewpoints. ### 28. Useful testing service once you put some work into it. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2020 **What do you like best about Test IO?** The testio team we interact with (Rachel and Susan) have been very helpful in getting the most of out of the tests by coaching us on how to write our testing instructions. It has certainly been a process to get to where we are automatically running weekly tests with good results but it was made easier by the excellent support team. **What do you dislike about Test IO?** Testers sometimes go for edge case bugs that are not relevant or easily reproducible and as a result miss glaring issues. **Recommendations to others considering Test IO:** This is not a plug and play service. You will have to spend some time writing out clear test instructions and verifying bugs, but it does save a lot of time and gives you access to a lot of devices and browsers and other variables that are hard to replicate in house. **What problems is Test IO solving and how is that benefiting you?** Weekly automated tests across all of our platforms for both production and beta environments. ### 29. Good Tool For Creating Test Setups **Rating:** 4.5/5.0 stars **Reviewed by:** Tarja V. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2019 **What do you like best about Test IO?** Testers seem to do *lots * of testing of our website discovering bugs together with the ones which happen in ordinary consumer leaks. Bugs are reported to replicate, screenshots, and movies with measures. I appreciate the selection of operating systems and testing apparatus, which include tools that our consumer base has that our team does not use as their device. The Jira integration makes it effortless to produce new bugs using the material in the Test.IO testers. **What do you dislike about Test IO?** The Jira program could use some improvements. I frequently will need to reload the Jira webpage to the call-to-action buttons of these Test.IO bugs to operate. (Not specific if that is a Jira or even Test.IO app dilemma.) Additionally, the Jira program doesn't demonstrate the browser/OS data (though that's passed along if you make a Jira issue), so I am sometimes forced to log in to the Test.IO website if I wish to come across this info. **Recommendations to others considering Test IO:** You need to spend time generating documentation of these "attributes" of your program so that the testers will understand precisely what and how to check. This may be achieved over time. As further tests conduct, it will become clear what differences there may be in your descriptions so you can improve on this. **What problems is Test IO solving and how is that benefiting you?** I sleep better understanding per week; the website is -- we've got a test scheduled following each release. Test.IO has assisted us economically detect, prioritize, and fix issues that affected our users. Our on-staff QA is freed up to spend more time working with all our dev team on new characteristics, while Test.IO can perform the vast majority of regression testing (outside of automatic testing). ### 30. Great turnaround **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Test IO?** Fast turnaround. There is a large team that runs our tests and they are able to reach deadlines consecutively. **What do you dislike about Test IO?** Not enough details in the bugs at times. Additional information needs be requested. **What problems is Test IO solving and how is that benefiting you?** Regression. Some exploratory testing. ### 31. Off to a great start **Rating:** 4.5/5.0 stars **Reviewed by:** Justin M. | Senior Manager, QA & Development, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Test IO?** Good UI, clean bug reports, the ability to run multiple cycles at the same time, and results in days (or hours) instead of a week. **What do you dislike about Test IO?** Not much. Inability to see some defect reports until very end of the cycle. Sometimes hard to find testers for the more obscure environments (although test IO will work with you on this). **Recommendations to others considering Test IO:** The bug fix confirmation does cost extra but it's been worth it for our team, to have a tester retry and tell us if fixed or not. It is very fast to request the BFC, and they usually respond back very quickly (like same day). **What problems is Test IO solving and how is that benefiting you?** Our internal testing team doesn't have the kind of availability to jump on certain projects, but test IO makes it very easy to spin up a team fast. We also don't have access to all the hardware and software configurations that the test IO community has. ### 32. TestIO good investment **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse P. | QA Manager/ Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Test IO?** The ability to have my content tested over night. **What do you dislike about Test IO?** The Language barrier can make things a little difficult, this can be over come by explaining things a little more clearly than you would think you have to do. **What problems is Test IO solving and how is that benefiting you?** We run tests after all of our releases. This helps gives us peace of mind about stability. ### 33. Very pleased with Test.IO **Rating:** 4.5/5.0 stars **Reviewed by:** Mark K. | Head of Consumer Product, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Test IO?** Testers appear to do *a lot* of testing of our site, often finding obscure bugs along with the more noticeable ones that occur in more common user flows. Bugs are reported with clear steps to reproduce, screenshots, and videos. I appreciate the range of testing devices and operating systems, which include many devices that our user base has that our internal staff doesn't use as their primary device. The Jira integration makes it easy to create new bugs with the content from the Test.IO testers. **What do you dislike about Test IO?** The Jira app could use some small improvements. I often need to reload the Jira page in order for the call-to-action buttons of the Test.IO bugs to work. (Not sure if that's a Jira or Test.IO app issue.) Also, the Jira app does not show the browser/OS info (although that is passed along if you create a Jira issue), so I'm sometimes forced to log into the Test.IO site if I want to find that information. **Recommendations to others considering Test IO:** You do need to spend some time creating documentation of the "features" of your application so the testers will know what and how to test. This can be done over time, however. As you run more tests, it becomes apparent what gaps there may be in your descriptions, so you can improve on that. **What problems is Test IO solving and how is that benefiting you?** I sleep better knowing the site is extensively QA'ed each week -- we have a test scheduled after each weekly release. Test.IO has helped us efficiently discover, prioritize, and fix problems that impacted our users. Our on-staff QA is freed up to spend more time collaborating with our dev team on new features, while Test.IO can do the majority of regression testing (outside of automated testing.) ### 34. Test IO ensures nothing gets missed! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Lead Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2019 **What do you like best about Test IO?** I really like the depth that Test IO goes into when testing sites. Examples of this would be finding a link that was an absolute URL and pointing to a staging site, or finding straggler Lorem Ipsum text on an internal page, and so forth. They really help save our reputation in these situations by ensuring that any mistakes are found before we go live! **What do you dislike about Test IO?** My only dislike would be that, sometimes the report includes issues that are not actually bugs, but more design suggestions. At the point that we're submitting to Test IO, we're already firm on the design elements and are just interested in bugs, so these particular suggestions don't really help us overall. But I just skip over those items in the report and continue on with the bugs. **Recommendations to others considering Test IO:** Test IO is another layer of protection for ensuring that your website has a successful launch without there being any unforeseen or overlooked bugs or hiccups. With Test IO, I can be sure that it won't be a client or a post-launch visitor that finds something someone on our end may have missed! Give it a try and see if it works for you! **What problems is Test IO solving and how is that benefiting you?** Problems solved include finding lingering issues on the site that we missed on a first pass internally. This benefits us greatly by ensuring that the client (or even worse, a visitor once the site is live) doesn't encounter them. ### 35. Quick and Useful Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2019 **What do you like best about Test IO?** I like that we can get instant feedback on features that we put on our digital products and in-depth usability feedback when sending over surveys. **What do you dislike about Test IO?** I dislike that if I am running a survey that requires me to cross-reference for the tester user names, the interface does not list the tester user name per bug report sent in. I have to click into each bug report to see who sent it in, which is not the most efficient approach. **Recommendations to others considering Test IO:** My advice to those considering test IO would be to think about what your use cases are going to be. Make sure that you optimize the usage of the platform if you do intend to go with them. They are able to take surveys for you, evaluate if your homepage updates align to what was expected, and they will catch bugs that you yourself may not necessarily find because you are so immersed in your product. **What problems is Test IO solving and how is that benefiting you?** With test IO we are trying to do the following: 1) ensure that the site is fully functional and running optimally as much as possible 2) determine what parts of the site are not working as expected and know what to fix immediately or in a future update and 3) gather user feedback to help determine what are ideal implementations for select features. In terms of benefits, the test IO team is very good at finding bugs that we do not necessarily find and also provides perspectives that we may not necessarily consider but should. It is very easy to get tunnel-visioned when trying to test a product that you are exposed to every single day. ### 36. Smooth and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony J. | Web Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Test IO?** The results are great and they have a pretty quick turnaround time. Also, they attempt to reproduce the issues found on multiple devices for sanity. Also, I love the way how you can easily duplicate and/or edit tests for each cycle. Testers seem pretty thorough and accountable. I also love how you could potentially have multiple cycles running at once for multiple project/platforms. All in all, test.io is a great platform with awesome admins and testers. **What do you dislike about Test IO?** I can't really think of any downsides. The interface is great and it's very user-friendly. I think the communication is great as well with the emails for when a test starts and completes. Also, appreciate the support from Justin Tanisawa. **Recommendations to others considering Test IO:** Don't hesitate and give it a try. Pretty sure you won't be disappointed with the results. It's easy get started and it's super straightforward for tech-savvy and non tech-savvy individuals. **What problems is Test IO solving and how is that benefiting you?** We're solving the issue of not having enough internal testers on our team in order to do all of our regression testing. The testers at test.io feel in the gaps to ensure we finish up testing in a timely manner. So we've definitely realized the benefits of having test.io as a part of our testing team to feel better about our release because they help out tremendously with our exploratory testing each and every cycle which is an important part of our manual testing that needs to be achieved. ### 37. Great business partner, with an innovative crowdsourcing QA approach **Rating:** 4.5/5.0 stars **Reviewed by:** Kareem E. | QA Tech Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Test IO?** - Devices pool: We always have access to devices that we need for our cross-compatibility Coverage testing. - Fresh eyes: This concept involves thousand of testers that can help uncover new/different issues from various experiences and perspective - Types of testing coverage: Mainly rely on Coverage testing and Focused testing - Reports: I got an EoW report that summarizes my weekly testing activities, besides the actual test execution summary - Continues Support: Sometimes the JIRA integration feature might be overwhelming. Yet, operational POC can always help configure and set it up to as needed - Roadmap visibility: They always take feedback to improve their platform. Moreover, you get a peek on new features in the pipeline that will help using the platform. **What do you dislike about Test IO?** - Two-way sync and the JIRA process flow might be a bit confusing. Luckily, our operations POC helped us set it up. - Redundant/ Existing tickets within JIRA projects (internally) can be handled in a better way to link them to the Know Bugs list that Testio finds. - Sometimes we still get the same reported bug, after being rejected or even accepted. **What problems is Test IO solving and how is that benefiting you?** By pointing Testio to our production environment, we were able to identify business critical issues. Moreover, they help us create and maintain the QA level of confidence for our rapid deployment model. ### 38. Very cost-effective testing service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Test IO?** The quality, quantity and coverage of the bugs found is impressive, and an integral component of our test strategy. The exploratory nature of the test.io testing approach tends to uncover interesting bugs - I'm often amazed at how creative the test.io testers are in exploring deep and detailed flows. **What do you dislike about Test IO?** I'd like to see out-of-box support for regularly scheduled (templated) regression test runs. The UX-specific testing could also benefit from cohorting (being able to select specific audiences of UX testers for a given test). **Recommendations to others considering Test IO:** The more detailed the expected user flows are the better test coverage you'll receive. With the exploratory testing approach you don't want to be too detailed - just enough for the testers to understand context and the rough outcome you're looking for. **What problems is Test IO solving and how is that benefiting you?** Exploratory and device testing at scale are the biggest problems test.io solves for us. The randomized nature of the exploratory testing generates bugs we would never be able to find with our small dedicated internal testing team. The device testing, though not deterministic, still gives quite decent OS and phone coverage at a fraction of the cost of implementing a full-scale Selenium Grid-type automated solution. ### 39. Easy access to variety of resources **Rating:** 4.0/5.0 stars **Reviewed by:** Mahima T. | Software Engineering Project/QA Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Test IO?** It is very easy to get all kinds of browser, device and location tests done through testio. **What do you dislike about Test IO?** It still needs someone to create the tests for them **What problems is Test IO solving and how is that benefiting you?** Lack of QA resources, with regards to time, browsers, devices. Early user feedback. ### 40. Easier Way to Gather and Manage your Product's Bugs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Test IO?** Test.IO highly eases our process of finding and identifying bugs. Thanks to the testers, we can test our products in many kinds of different devices and browsers. Also, the team leads are doing a very well job on eliminating out of scope bugs. And I have to say that Test.IO has magnificent customer support. Anytime we got stuck on a process, we got immediate help from their support. **What do you dislike about Test IO?** API section can be improved with more options to make API calls and with more detailed user guides. Also, the user interfaces can be improved. **What problems is Test IO solving and how is that benefiting you?** Identifying bugs before the actual release of the product. Creating tests for different environments allows us to cross-check the problems of our products and get ready for a release without spending time to search bugs on every device one by one. ### 41. Now I know how to get relevant results from crowd testers **Rating:** 4.0/5.0 stars **Reviewed by:** Mariia B. | QA Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Test IO?** Their management support and willingness to satisfy our needs in terms of specific tests needs and platform options overall. And I've learned how to define test requirements **What do you dislike about Test IO?** Crowd testers are not enough attentive while reading test description. Duplicated bug reports come from different testers during one session **Recommendations to others considering Test IO:** Be very specific when submitting a test request and you'll get reliable testing results **What problems is Test IO solving and how is that benefiting you?** Getting real users feedback about common cases and, what is more valuable, about cases we don't use to check Covering different devices ### 42. Test.io is Perfect for Our Testing Needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | Chief Product Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Test IO?** Test.io is incredibly responsive and was willing to customize their solution to fit our fast-growing tech startup. They had the best pricing (by far) of any option we evaluated and also coupled that with fantastic service. Hard to do better. **What do you dislike about Test IO?** The product doesn't have every single bell and whistle, but if you need a feature, they'll build it for you! **What problems is Test IO solving and how is that benefiting you?** We've been able to better map the health of our product feature by feature, understanding where we have critical masses of bugs and need to spend more development time. ### 43. One essential step in the QA **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Test IO?** I really enjoy the easiness of starting and evaluate tests. Once setup the test creation is very simple and can be done under 10 minutes. Evaluating bugs is fast and nearly all issues can be viewed in followed in screen casts. The Jira integration works seamlessly. **What do you dislike about Test IO?** The offer structure for me is very complex. I'd like to have more test types in my package, since it's very pricy. **Recommendations to others considering Test IO:** Take time for setting up test.io properly and integrate it as a fixed step in your testing processes in order to make full advantage out of it. **What problems is Test IO solving and how is that benefiting you?** test.io is already a inherent part in our release management for apps. The crowdsource testing is an essential supplement to the normal feature testing. ### 44. Very easy way to kickstart a QA team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2019 **What do you like best about Test IO?** Being able to run a rapid test in <4 hours, easily have a QA team run a full analysis on the website without the headaches of managing a full-time internal QA team **What do you dislike about Test IO?** Not being able to make tests from templates, sometimes crowdsourced testers can be a little eager to make up their own definition of a bug or make several bug reports for symptoms of an overarching bug. **What problems is Test IO solving and how is that benefiting you?** Website is constantly being audited for functionality and usability, while our team can instead focus on creating new features and fixing bugs that are already reported, instead of trying to find bugs that are often hard to find without the power of a large-scale crowdsourced testing team. ### 45. Fantastic way to improve testing at a startup **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle M. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2019 **What do you like best about Test IO?** Results of testing are usually very useful and the quality of bug reports is excellent. All bugs have easy to follow steps to reproduce as well as device information, a video, and screenshots. Additionally, the variety of test devices means the test coverage obtained is much better than anything we'd be able to do in house at a smaller company. **What do you dislike about Test IO?** The UI for test.io itself could use some improvement but at this point we work almost entirely in Jira which test.io integrates fairly well with. This integration has a few rough edges but nothing major that negates its benefits. **What problems is Test IO solving and how is that benefiting you?** Test IO provides a great way to obtain good test coverage across a variety of devices and use cases. This is something that would be impossible to do in house with our resources. Test IO helps us focus on developing new features and remaining competitive. ### 46. Most Tests are good - some lack quality **Rating:** 3.5/5.0 stars **Reviewed by:** John-Patrick G. | Projektmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2019 **What do you like best about Test IO?** Speed of the tests is mostly good to very good, options for tests are very good **What do you dislike about Test IO?** quality, breifings are sometimes not read thoroughly, Feedback to issues is sometimes not really solving the problem (Redmine export not working) **What problems is Test IO solving and how is that benefiting you?** Testing of Websites, Shops and features it gives a broader picture of what users might encounter when using our services, as one does not always realize these issues when you are heads deep in the project yourself ### 47. Excellent customer service and exploratory testing. **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac M. | Quality Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Test IO?** My teams account manager is always eager to help us out. **What do you dislike about Test IO?** The plugin for Jira is a little clunky and does not allow for a lot of useful functionality like editing of a ticket before it is added to our system. **Recommendations to others considering Test IO:** This won't completely replace internal testing, but it does take a significant amount of weight off of the in house QA team. **What problems is Test IO solving and how is that benefiting you?** We are a small company less than 20 people, but have the project load of a 50 person company. I am the only member of the QA team and so the additional testing support from Test IO is very helpful. ### 48. We avoided loosing thousands of euros by discovering critical bugs with schedules tests **Rating:** 4.0/5.0 stars **Reviewed by:** Dan J. | UX Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Test IO?** Super fast bug discovery Great support from the Test.io team Tests easy to set up and deploy Flexible in the case of unusual requirements for usability tests **What do you dislike about Test IO?** General, template-based answers for usability tests Not being able to do localization testing **Recommendations to others considering Test IO:** If you work in a fast paced environment, where continuous testing is essential, Test.io can provide very valuable support for the in-house testing team. **What problems is Test IO solving and how is that benefiting you?** We use Test.io to discover bugs in our products, prior and after deployment. Besides finding potentially costly bugs in time, we were able to find critical bugs on the live platforms, which can cause loses in thousands of euros. ### 49. Bug Detection and Sanity Check Beyond Capability of Software **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan V. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Test IO?** test IO gives us unique and helpful bug through human discovery. The best part of test IO is the value in allowing human users to use your product in ways that humans would, meaning bugs and user flow improvements are found. Ultimate QA tool. **What do you dislike about Test IO?** test IO required a fair bit of set up and maintenance. While writing the tests is not difficult, it does required foresight and tweaking the test specs to your exact preference takes multiple weeks of tweaking. **What problems is Test IO solving and how is that benefiting you?** -Ultimate QA Tool -New feature and new deploy sanity checks -Bug discover through normal human use on product ### 50. Test.io changed the way we test! **Rating:** 5.0/5.0 stars **Reviewed by:** L. Fernando G. | Product Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Test IO?** The peace of mind our team gets by knowing that our app is being tested by users in the "real world", using real devices in varied environments. **What do you dislike about Test IO?** Learning to interact with the crowd takes some practice. Luckily Test.IO's pricing model is ideal for experimenting and minimizing the cost of learning to use the crowd.. **What problems is Test IO solving and how is that benefiting you?** We reduced the time spent on regression testing by 80%, so our internal testers can focus on collaborating with the developers and testing new features while the crowd does more mundane testing like regression sweeps and bug confirmation. This results in faster delivery with less resources. An additional benefit we realized after using the crowd is that we need less devices for in-house testing. The crowd has such a large variety of devices we have managed to lean out our inventory. ## Test IO Discussions - [What is crowdtesting?](https://www.g2.com/discussions/what-is-crowdtesting) - 1 comment, 1 upvote - [What kind of testing does test IO offer?](https://www.g2.com/discussions/what-kind-of-testing-does-test-io-offer) - 1 comment, 1 upvote - [How much does test IO cost?](https://www.g2.com/discussions/how-much-does-test-io-cost) - 1 comment, 1 upvote - [How can I become a tester?](https://www.g2.com/discussions/how-can-i-become-a-tester) - 1 comment, 1 upvote - [How can I get a demo of your product?](https://www.g2.com/discussions/how-can-i-get-a-demo-of-your-product) - 1 comment, 1 upvote - [View Test IO pricing details and edition comparison](https://www.g2.com/products/test-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+04%3A42%3A25+-0500&secure%5Bsession_id%5D=3d4d9b5b-8dec-4e32-9d80-10222804094e&secure%5Btoken%5D=abbcb8d2a6eee347696aa8002a350f5527c5b3bcc366c7a23f5158096b030a4c&format=llm_user) ## Test IO Features **Functionality** - Crowd Testing - Feedback Tracking - Integration - Requirements - Logging **Functionality** - Test Feedback - Test Variety - Emulation **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Admin** - Test Analysis **Management** - Test History - Automation - Organization **Automation** - Organization - Reliability - Thoroughness **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Test IO Alternatives - [Applause](https://www.g2.com/products/applause/reviews) - 4.4/5.0 (38 reviews) - [Testlio](https://www.g2.com/products/testlio/reviews) - 4.7/5.0 (75 reviews) - [Rainforest QA](https://www.g2.com/products/rainforest-rainforest-qa/reviews) - 4.3/5.0 (166 reviews)