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Telemo.io Reviews & Product Details

Verified User in Consumer Services
AC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about Telemo.io?

One of the best contact centre platforms we have used to enhance our customer experience. Telemo has a great team for quick onboarding with all compliance with GDPR or HIPPA. Review collected by and hosted on G2.com.

What do you dislike about Telemo.io?

The features are good which we have used but they need commitment for few years to give the best price though when we use, it was worth to buy for our contact centre need of the company. Review collected by and hosted on G2.com.

Recommendations to others considering Telemo.io:

Great product for all the contact centre needs and its give deep reports about all the activities. Review collected by and hosted on G2.com.

What problems is Telemo.io solving and how is that benefiting you?

This product is solving all our call centre needs and gives us a 360 view of the organization & our call centre team are able to address to customer 24*7 from the office and out of the office, now we are offering work from anywhere because of telemo's mobile apps. Review collected by and hosted on G2.com.

Telemo.io Overview

What is Telemo.io?

Telemo.io is a CCaaS platform of startelelogic that leverages a diverse range of channels, including voice, mobile, email, web, and social media, through its cloud-based contact center services. Key features such as Real-time Dashboard, Conversational AI, Real-time Call Status, Real-time Campaign Monitor, SMS, ChatGPT, Voicebot - Whisper APIs, Live Interactions on Omnichannel and Social Media, VideoKYC, Response message script for all Social Media, WebChat, email, and SMS, CRM Integrated IVR System, Web Callback, Internal Chat, and many more, are incorporated to deliver an out-of-the-box contact center experience.

Telemo.io Details
Languages Supported
English
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Product Description

Telemo's Voice, Video, and SMS API platform enables businesses to communicate to customers on a global scale.


Seller Details
Year Founded
2011
HQ Location
Noida, Uttar Pradesh
Twitter
@startelelogic
1,095 Twitter followers
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®

Prashant S.
PS
Overview Provided by:
StarTele Logic

Recent Telemo.io Reviews

Yogesh K.
YK
Yogesh K.Mid-Market (51-1000 emp.)
4.0 out of 5
"A Good SaaS Company"
Telemo has a diverse range of channels in voice, mobile, e-mail, web, and social media, via their cloud-based contact center services. They are tru...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great contact centre "CX" platform"
One of the best contact centre platforms we have used to enhance our customer experience. Telemo has a great team for quick onboarding with all com...
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Telemo.io Media

Telemo.io Demo - Dashboard
Account dashboard, Live dashboard and Wallboard dashboard.
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1 out of 2 Total Reviews for Telemo.io

4.5 out of 5
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1 out of 2 Total Reviews for Telemo.io
4.5 out of 5
1 out of 2 Total Reviews for Telemo.io
4.5 out of 5
G2 reviews are authentic and verified.
Yogesh K.
YK
SEO Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Telemo.io?

Telemo has a diverse range of channels in voice, mobile, e-mail, web, and social media, via their cloud-based contact center services. They are trustable as their services are robust and reliable. Review collected by and hosted on G2.com.

What do you dislike about Telemo.io?

They are doing a good job in providing various services, I just feel that their Call Center Services could be better as I felt that our company did not have a great experience with it. The automation is not on point and they must work on the algorithm of the software. Review collected by and hosted on G2.com.

What problems is Telemo.io solving and how is that benefiting you?

With Telemo's services we were able to automate our few processes, generate accurate data reports and get response message scripts for all social media channels. We have used teir IVR Solutions, Toll Free Number, Text To Speech, Phone Validator products to name a few. Review collected by and hosted on G2.com.

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