Teladoc Reviews & Product Details - Page 2

Quick to make appointments. Not redeemable otherwise. Review collected by and hosted on G2.com.

Doctors at teladoc cannot prescribe most medications. They will recommend a medication, say they can't prescribe it, and literally hang up on you. If you ask for a refund, they will point to a loophole in the fine print of their agreement to avoid giving you a refund. Review collected by and hosted on G2.com.

Teladoc is a blessing when one is too sick to drive oneself to the doctor or to your local urgent care center. Review collected by and hosted on G2.com.

Nothing that I can think of at the moment. Review collected by and hosted on G2.com.

It is easy and convenient for patients as well as providing a safe environment for medical staff. Review collected by and hosted on G2.com.

Occasional software glitches but very rarely. Review collected by and hosted on G2.com.

Don't have to load up the family yo go see a doctor. Review collected by and hosted on G2.com.

They don't always share the same medical beliefs our normal doctor does Review collected by and hosted on G2.com.

I am able to get taken care without long wait times at the dr. Can call between meetings when it's simple illnes Review collected by and hosted on G2.com.

Sometimes the video chat I prefer over the phone Review collected by and hosted on G2.com.

It's easy to use and a great way to meet a doctor to get a prescription Review collected by and hosted on G2.com.

The hold times are sometimes very long but they do alert you when a doctor is ready Review collected by and hosted on G2.com.

It's easy to input information as a patient making it easier for a physician to see what is going on and give a correct diagnoses. Review collected by and hosted on G2.com.

There really isn't anything negative that I can say about Teledoc. Review collected by and hosted on G2.com.

The practitioners are mostly good in my experience. Review collected by and hosted on G2.com.

The system is pretty awful, but not nearly as bad as Inpathy's, which I've also reviewed somewhere. I've posted some photos showing a couple of the smaller bugs.

The customer service is terrible. Because there is no technical support. And no management support. So the nice reps answering the phone can do absolutely nothing about technical problems.

Email Support also does nothing about technical problems.

I also have evidence they censor and stuff reviews. Review collected by and hosted on G2.com.

Maybe than going to the doctor but if you want to speak to a physician that is not an option. Review collected by and hosted on G2.com.

I think a UX person is necessary. It is unclear what happens next after filling out really robust paperwork online — which takes a lot time and is easy to get lost in. It never says like “you won’t need to speak to a doctor”. So the whole time I thought this was just paperwork to even make an appointment to see a physician. But rather, the doc was able to prescribe medicine without seeing me. I don’t know if this is always the case though. So really a UX overhaul would go a long way.

Also a better integration with mobile devices would rock. Uploading photos from iPhone was challenge because they don’t support HEIC images. Review collected by and hosted on G2.com.

1. Instantly connects to doctors within minutes of reaching out for swift care

2. Good insightful questions asked for appointments which is helpful for doctors

3. Integrations with major insurance companies this providing free service to members

4. Good customer support. Review collected by and hosted on G2.com.

1. Doctor I got connected with seed to just want to rush off so did not have a good experience but the tool is nice. Review collected by and hosted on G2.com.