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TEGRAL
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TEGRAL
By AppTegral
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4.9 out of 5 stars
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TEGRAL Reviews & Product Details - Page 2

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TEGRAL Overview

Editedit
What is TEGRAL?

TEGRAL is the world's leading Field Service Management App, designed to streamline and enhance every aspect of field operations. With its intuitive interface and powerful functionality, TEGRAL simplifies scheduling, dispatching, and real-time communication, driving unparalleled efficiency and customer satisfaction. Tailored for any size business, TEGRAL makes your field service seamless and ahead of the curve.

TEGRAL Details
Product Website
Discussions
TEGRAL Community
Languages Supported
German, English, Portuguese, Spanish
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Product Description

Product Description of TEGRAL: Since 2018, TEGRAL has been at the forefront of field service management, offering a flexible, easy-to-use interface accessible on iPhones, iPads, and web versions. It empowers you to control the entire job management process from start to finish. TEGRAL's features include instant report generation, lone worker safety alerts, regulatory compliance, efficient scheduling, user and spare parts management, a tech assist portal, digital service recording, customer surveys, real-time job management, and integrated payment processing. With comprehensive training tutorials and fast, reliable customer support, TEGRAL is trusted by industry leaders to enhance productivity, ensure compliance, and deliver superior customer satisfaction.

Seller Details
Seller
AppTegral
Year Founded
2017
HQ Location
Perth, AU
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Description

At AppTegral, we redefine the contours of field service management by offering TEGRAL - a product that encapsulates innovation, efficiency, and adaptability. Witness a dynamic synergy of technology and business acumen, as we craft solutions that are not just advanced but are also finely attuned to your specific needs. Join us on a journey where your vision takes the center stage, as we craft a future that embodies success, efficiency, and strategic growth.

Alex R.
AR
Overview Provided by:
Alex Robinson

Recent TEGRAL Reviews

WC
Wes C.Small-Business (50 or fewer emp.)
5.0 out of 5
"The Tegral Med App is a great tool to use for the service and repair industry"
The Tegral Med app is easy to use ,and the techinal support is great . The app is also compatible to use with other systems
Read more
FR
Fahimeh R.Mid-Market (51-1000 emp.)
5.0 out of 5
"I am using this App at work and it has made a big change and I can easily manage the information."
everything is very handy and i can use information even they are very ol and can easily track them.
Read more
Verified User
E
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Happy users & happy customers"
Reporting functionality is great and has really helped the team and improved our customer experience
Read more
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0 people requested security information

TEGRAL Media

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Have you used TEGRAL before?
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19 TEGRAL Reviews

4.9 out of 5
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19 TEGRAL Reviews
4.9 out of 5
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19 TEGRAL Reviews
4.9 out of 5
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TEGRAL Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TEGRALQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Osvaldo A.
OA
Project Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

Tegral is an outstanding developer, providing perfect customer service and support. The app excels in delivering KPIs, making it easy to access information through user-requested reports. It's ideal for maintenance and undoubtedly beneficial for any other area of industry. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

They only develop for IOs, I think it would be great if it could be also use in Android. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Having a software to get all my KPI's Review collected by and hosted on G2.com.

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Verified User in Manufacturing
EM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TEGRAL?

Reporting functionality is great and has really helped the team and improved our customer experience Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

There are no major issues that we've encountered Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Keeping track of our servicing data and providing reports to our customers shortly after the servicing is complete Review collected by and hosted on G2.com.

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Verified User in Chemicals
IC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

The solutions that are able to provide supported by learning videos. Can they develope a workflow to meet "my" individual business needs! Yes they can and did! Exceeded our expectations at every need and "delivered" Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

TEGRAL is just the best. Nothing to not like about the attention to detail. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

The ability to track assets, manage more flows and labour including follow up work and increased revenue.Our previous system lacked and we had no transparency. We even employed a contractor to extrapolate reports. TEGRAL had all this built in with "real time" reporting to both us as a business and the customer. Review collected by and hosted on G2.com.

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JH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

Tegral is local to us in Perth Western Australia and has an efficent support team to resolve issues in a timely manner Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

No complaints at this stage.

Intergrating a customer service/maintenance reminder is something we will be working on shortly. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Tegral has been able to speed up our reporting processes and make our onsite services more efficient. Review collected by and hosted on G2.com.

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RG
Service Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

Ali and the team have been great from the beginning of our relationship. Our platform has been adjusted seemlesly when we have had to make changes and we have a great working relationship! Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

I dont believe there are any otherwise we would not use it. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Communication with our customers Review collected by and hosted on G2.com.

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RC
Service Planning Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

Quality of the service reports including the addition of photographs Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

Not having a functional spare parts function/stock handling for service engineers Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Improved quality of service reports, identifying assets that require overhaul and being able to report these within our business Review collected by and hosted on G2.com.

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Response from Alex Robinson of TEGRAL
Editedit

Thank you, Roger, for your great review. We truly appreciate your feedback and are delighted to hear that TEGRAL is your solution for everyday field service jobs.

We understand your need for a functional spare parts/stock handling feature for service engineers. We are excited to announce that this feature will be added soon. Once this new functionality is ready, we will reach out to all our customers, including yourself, to gather feedback and ensure it meets your needs and expectations.

Thank you for being a valued TEGRAL customer. We look forward to continuing to support your business with innovative solutions.

Best regards,

TEGRAL

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Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

This product is very easy to use. The reporting has a lot of detail. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

The limitations are mostly a result of the data provided. There isn't much the product can do to fix bad input. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Tegral allows our service technicians to manage their updates in the field. Our business side can track progress and report trends. It's beneficial to the overall management of our assets. Review collected by and hosted on G2.com.

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Response from Alex Robinson of TEGRAL
Editedit

Thank you so much for the excellent review. We’re genuinely thrilled to hear that TEGRAL has been a good fit for your needs, especially in terms of its ease of use and the detailed reporting features. It’s always rewarding to know that our efforts to make TEGRAL a valuable tool for our customers are paying off. Your feedback is incredibly important to us, and we’re committed to making sure that TEGRAL continues to support your team’s success in the field. As always, our dedicated team is here to help. Your success is our priority!

Helpful?
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Admin Approval Link
Verified User in Machinery
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

Tegral's ease of use, flexibility, and real-time job tracking are most helpful. Upsides include significant time and cost savings, improved service reports, efficient spare parts and asset management, and outstanding customer support. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

There are very few if anydownsides to using Tegral. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Tegral solves issues with manual paperwork, inefficient administrative tasks, real-time job tracking, inventory management, and asset maintenance. These solutions benefit us by improving efficiency, reducing costs, enhancing productivity, ensuring timely maintenance, and increasing our customers satisfaction. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

Ease of use , Customer Support ,Features Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

At this stage we have no issues with the app or support Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Ease of use for our Technicians and Project Managers , quality of customer reporting. Review collected by and hosted on G2.com.

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TEGRAL