Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Claimed
Claimed

TEGRAL Reviews & Product Details

RC
Service Planning Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

Quality of the service reports including the addition of photographs Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

Not having a functional spare parts function/stock handling for service engineers Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Improved quality of service reports, identifying assets that require overhaul and being able to report these within our business Review collected by and hosted on G2.com.

Response from Alex Robinson of TEGRAL

Thank you, Roger, for your great review. We truly appreciate your feedback and are delighted to hear that TEGRAL is your solution for everyday field service jobs.

We understand your need for a functional spare parts/stock handling feature for service engineers. We are excited to announce that this feature will be added soon. Once this new functionality is ready, we will reach out to all our customers, including yourself, to gather feedback and ensure it meets your needs and expectations.

Thank you for being a valued TEGRAL customer. We look forward to continuing to support your business with innovative solutions.

Best regards,

TEGRAL

TEGRAL Overview

What is TEGRAL?

TEGRAL is the world's leading Field Service Management App, designed to streamline and enhance every aspect of field operations. With its intuitive interface and powerful functionality, TEGRAL simplifies scheduling, dispatching, and real-time communication, driving unparalleled efficiency and customer satisfaction. Tailored for any size business, TEGRAL makes your field service seamless and ahead of the curve.

TEGRAL Details
Product Website
Discussions
TEGRAL Community
Languages Supported
German, English, Portuguese, Spanish
Show LessShow More
Product Description

Product Description of TEGRAL: Since 2018, TEGRAL has been at the forefront of field service management, offering a flexible, easy-to-use interface accessible on iPhones, iPads, and web versions. It empowers you to control the entire job management process from start to finish. TEGRAL's features include instant report generation, lone worker safety alerts, regulatory compliance, efficient scheduling, user and spare parts management, a tech assist portal, digital service recording, customer surveys, real-time job management, and integrated payment processing. With comprehensive training tutorials and fast, reliable customer support, TEGRAL is trusted by industry leaders to enhance productivity, ensure compliance, and deliver superior customer satisfaction.


Seller Details
Seller
AppTegral
Year Founded
2017
HQ Location
Perth, AU
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Description

At AppTegral, we redefine the contours of field service management by offering TEGRAL - a product that encapsulates innovation, efficiency, and adaptability. Witness a dynamic synergy of technology and business acumen, as we craft solutions that are not just advanced but are also finely attuned to your specific needs. Join us on a journey where your vision takes the center stage, as we craft a future that embodies success, efficiency, and strategic growth.


Alex R.
AR
Overview Provided by:

Recent TEGRAL Reviews

WC
Wes C.Small-Business (50 or fewer emp.)
5.0 out of 5
"The Tegral Med App is a great tool to use for the service and repair industry"
The Tegral Med app is easy to use ,and the techinal support is great . The app is also compatible to use with other systems
FR
Fahimeh R.Mid-Market (51-1000 emp.)
5.0 out of 5
"I am using this App at work and it has made a big change and I can easily manage the information."
everything is very handy and i can use information even they are very ol and can easily track them.
Verified User
E
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Happy users & happy customers"
Reporting functionality is great and has really helped the team and improved our customer experience
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

TEGRAL Media

Answer a few questions to help the TEGRAL community
Have you used TEGRAL before?
Yes

18 out of 19 Total Reviews for TEGRAL

4.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
18 out of 19 Total Reviews for TEGRAL
4.9 out of 5
18 out of 19 Total Reviews for TEGRAL
4.9 out of 5

TEGRAL Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TEGRALQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
JB
Services Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TEGRAL?

Tegral is very user friendly, supporting all my needs without having to use other software. It provides superior cusomer support which includes multiple online video tutorials. As an administrator I like the customisability of Tegral, it can adapt to suit our business needs. Tegral has helped us grow our asset management with our customers creating another level of customer service for our business. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

Nothing at this stage, any issues encounted were quickly resolved. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Tegral has Real-Time reporting which is saving our business countless hours of administration time. Review collected by and hosted on G2.com.

KH
Field Service Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TEGRAL?

This app has been a an asset to our workflow. It's easy to use and highly customizable, allowing us to tailor it to our specific needs. Since we started using it, productivity has increased significantly. The development team consistently updates the app with improvements, making it even more efficient and user-friendly for both technicians and coordinators. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

Cannot fault this app at all; it's reliable and meets all our needs. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

We are currently developing an integration between the app and our ERP system to minimize manual data entry. Review collected by and hosted on G2.com.

WC
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

The Tegral Med app is easy to use ,and the techinal support is great . The app is also compatible to use with other systems Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

I dont have anything i dislike about the app. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

The app is easy to use and the work orders are easy to create . Being able to create several task for one work order was nice ! Review collected by and hosted on G2.com.

KK
Field Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

This app is quite adaptive and very user friendly. The Tegral support staff are very good what they do and always contactable for any issues or questions that we may have. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

Nothing Major sometime changes can take a bit of time to be brough across but this always solved with a quick phone discussion to ensure both parties understand what is required and how it needs to be implemented. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Having servicing reports with a click off a button Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about TEGRAL?

The app is easy to use, helps me keep track of all my tasks, and allows me to communicate with the team quickly. It saves my time and keeps everything organized, which is a big help in my daily work. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

There’s really nothing negative to say about it. It’s a fantastic tool! Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

TEGRAL helps me track my jobs, improve communication and organize tasks. It makes my workday more efficient and less stressful. Review collected by and hosted on G2.com.

JF
Service Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

The app is very simplified and user friendly for our engineers and office users. I believe there is more for us to experience which we are yet to implement as we progress. Tegral is a great tool and i am looking forward to see what more we can achieve with this app! Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

I would like to be able to create reports from a laptop, phone only at the moment (iPhone). Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Reporting, images from daily work. OTTO reporting. Review collected by and hosted on G2.com.

Response from Alex Robinson of TEGRAL

Thank you Jake for your wonderful review of TEGRAL! We're happy to hear that you find your app simplified and user-friendly for both engineers and office users.

Regarding your comment on report creation: You are currently able to download all reports from the desktop version. However, I understand you may be referring to the ability to file technician checklists on a laptop as well as a phone/tablet. We will organize a meeting with you soon to understand your exact needs and ensure this functionality is implemented in the app. Our customers are always our best consultants, and your feedback is invaluable to us.

Thank you again for your support!

Best regards,

The TEGRAL Team

FR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

everything is very handy and i can use information even they are very ol and can easily track them. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

I like everything about Tegral app, even if something needs we can get the support anytime. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

We can easily track all infos , reports, , customer details , due services Review collected by and hosted on G2.com.

Jon M.
JM
Territory Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

As a user of a few different Field Service softwares, Tegral was the most universal and detailed available on the market. Tegral provided many options not only as a user but for other departments to view critical pieces of information that made data and reports much easier. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

I did not have any dislikes about Tegral, if there were any they were resolved by customer support quickly. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Tegral indicated the last time customer visits were completed and what took place during those events. Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

It's incredibly user-friendly, simple to navigate, and truly built for real-life fieldwork. It feels like it was made with technicians in mind, making my job so much easier and more efficient. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

Honestly, it's hard to find anything to dislike about TEGRAL. It meets all my needs as a technician and continues to improve with each update. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

TEGRAL solves the problem of disorganized job information and time-consuming data entry. It gives me easy access to job history, makes checklists simple and quick to complete, and keeps customer information well-organized. This streamlines my workflow, saves time, and boosts my efficiency, allowing me to focus more on the actual work and less on administrative tasks. Review collected by and hosted on G2.com.

Jennifer R.
JR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TEGRAL?

Features. Form & Functionality. This app is customizable to suit your needs. You can create your own forms or use one of their standard templates. User friendly across the board from field techs to planning teams to administrators. The reports generated are great for management reporting. I highly recommend this application. Review collected by and hosted on G2.com.

What do you dislike about TEGRAL?

It does not integrate as easily into SAP or other ERP systems. Review collected by and hosted on G2.com.

What problems is TEGRAL solving and how is that benefiting you?

Time card management

Reporting

Service reports customized to my business Review collected by and hosted on G2.com.

Response from Alex Robinson of TEGRAL

Thank you, Jennifer, for your great review! We’re happy to see TEGRAL is your solution for everyday field service jobs.

Regarding your feedback on integration with SAP and other ERP systems, we’re excited to share that TEGRAL now offers seamless integration with these platforms, making your service management even easier.

Thank you for being a valued TEGRAL customer. We look forward to continuing to support our customers with innovative solutions.

Best regards,

The TEGRAL Team

TEGRAL