Top 10 tawk.to Alternatives & Competitors

Top 10 Alternatives to tawk.to Recently Reviewed By G2 Community

#1

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with tawk.to:
• Live Chat
Try for free
Reviewers say compared to tawk.to, Zendesk Support Suite is:
Slower to reach roi
More expensive
See all Zendesk Support Suite reviews
#2

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with tawk.to:
• Live Chat
Try for free
Reviewers say compared to tawk.to, Intercom is:
Slower to reach roi
More expensive
Better at support
See all Intercom reviews
#3

Tidio
By Tidio
(1,614)4.7 out of 5
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories in common with tawk.to:
• Live Chat
Try for free
Reviewers say compared to tawk.to, Tidio is:
Slower to reach roi
More expensive
Better at support
See all Tidio reviews
#4

Drift
By Salesloft
(1,251)4.4 out of 5
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
Categories in common with tawk.to:
• Live Chat
Get a quote
Reviewers say compared to tawk.to, Drift is:
Slower to reach roi
More expensive
Better at support
See all Drift reviews
#5

LiveChat
By Text
(755)4.5 out of 5
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
Categories in common with tawk.to:
• Live Chat
Reviewers say compared to tawk.to, LiveChat is:
Slower to reach roi
More expensive
Better at support
See all LiveChat reviews
#6

FreshChat
By Freshworks
(492)4.4 out of 5
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Categories in common with tawk.to:
• Live Chat
Reviewers say compared to tawk.to, FreshChat is:
Slower to reach roi
More expensive
Better at support
See all FreshChat reviews
#7

Freshdesk
By Freshworks
(3,500)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with tawk.to:
• Live Chat
Try for free
Reviewers say compared to tawk.to, Freshdesk is:
Slower to reach roi
More expensive
Better at support
See all Freshdesk reviews
#8

Crisp
By Crisp IM SARL
(149)4.5 out of 5
Increase Your Conversion and Customer Satisfaction.
Categories in common with tawk.to:
• Live Chat
Reviewers say compared to tawk.to, Crisp is:
More expensive
Better at support
See all Crisp reviews
#9

JivoChat
By JivoChat
(50)4.6 out of 5
JivoChat is a free live chat for online businesses to talk to their customers in real time. It offers you to build a 360° customer support system and to connect message funnels, offer calls, configure and customize freely.
Categories in common with tawk.to:
• Live Chat
Reviewers say compared to tawk.to, JivoChat is:
More expensive
More usable
Better at support
See all JivoChat reviews
#10

Zoho SalesIQ
By Zoho
(281)4.4 out of 5
Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.
Categories in common with tawk.to:
• Live Chat
Reviewers say compared to tawk.to, Zoho SalesIQ is:
More expensive
Slower to reach roi
See all Zoho SalesIQ reviews